Magnussen Lexus of Fremont

2.3 out of 5 2.3
Rectangle 48
Sales 11:00 AM - 7:00 PM
Service Closed

Magnussen Lexus of Fremont Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

10:00 AM - 8:00 PM

Sunday

11:00 AM - 7:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2003

We Promise You Peace of Mind

...


- 14 Day Exchange Plan. If you're not satisfied for any reason, bring the vehicle back within 14 days and we will exchange it for any other vehicle in-stock. See Manager for details.
We Promise You Protection
- All used cars are certified or Warranted.
We Promise To Save You Time
- Exclusive Mobile Service. Convenient pick-up and delivery service. Minor services can be performed at your home or office. Over 1000 Lexus Loaners.
We Promise To Save You Money
- Great Prices and Free Reards. Competitive pricing on new & used vehicles. Complimentary Owners Rewards Program. Available XProtect and Xpress5 Program.

"The Magnussen Promise"

Service

Oil, Filter Change

$64.95

Brake Diagnosis

Complimentary

Oil, Filter Change (Premium)

$99 and up*

New Brake Pads/Shoes (Rear)

$389 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

2.3 out of 5 2.3
34 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    September 17, 2018

    Got a quote from the dealer in writing; they knew I was driving 116 miles one way; informed them before I left home; they knew they did not have the car... and they did not bother informing me. When I reached the dealership, they wanted to sell a more expensive car. (Bait and Switch). Very Unscrupulous. Callous and Cruel, did not care that I had to drive two plus hours one way and drive back, they acted as if it was normal, no apologies. Horrible people and horrible experience.

    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    6 people out of 6 found this review helpful. Did you?
  • 5.0 out of 5
    March 3, 2018

    From finding the car on cars.com to setting up the deal to walking in and signing. It was 6 hours flat. Amazing experience especially after dealing with... a horrible experience at a local dealership. Oscar and Rick are awesome. Highly recommend.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • November 29, 2016

    Purchasing a vehicle here was a great experience, Shane went above and beyond to address my every need and answered every question I had for him.

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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Alex, Thank you for your positive feedback. We're happy to hear that you had a great sales experience with Shane. Please let us know what we can d...o differently to provide a 5 star experience. Regards, The Magnussen Lexus Team

  • 1.0 out of 5
    December 14, 2017

    i may have had a great call with a customer service person who promised a satisfying solution, but her promise isn’t kept.

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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Kathy, Thanks for taking the time to share your feedback. We're sorry to hear about your recent sales experience with us and will be looking into t...his further. Regards, The Magnussen Lexus Team

  • 5.0 out of 5
    December 3, 2017

    I purchased a leased own Infiniti Q50 from Magnussen's Lexus of Fremont and the experience there was a positive one. Melissa Garcia help me with my purchase... and the team at Magnussen was able to seal the deal to my liking and in a timely manner. I recommend Melissa and Magnussen Lexus whether you are shopping for a new or used car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for sharing your feedback, Al!

  • 5.0 out of 5
    July 31, 2017

    Very friendly and professional. Had car we wanted we we arrived.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    =)

  • 5.0 out of 5
    June 7, 2017

    I got a quote for my 2017 NX200t through email and just need to show the email and they have the car out to front for test drive. Everyone are so nice... and pleasant to talk/ask and they always make sure you are comfortable around.... Overall the experience is excellence ...until the paperwork....Even I'm expected that it'll take a while but I think it'll be good if the paperwork process only take < 1hr. Certainly, I'm highly recommend this dealer for our friends.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your feedback, Jenny!

  • 1.0 out of 5
    January 12, 2017

    Umm I called this place to set up an appointment for a used car I saw on cars.com. They didn't answer the first time so I called again. Long ringing until... a woman finally answered. I asked to speak to someone in the used car department and she put me on hold. Then she says that they are all busy and that they'll have someone call me back at my phone number. It's been about a week and nobody called me back, and the car I was interested is now gone. Thanks a lot *sarcasm*

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Lisa, Were sorry to hear about your recent sales experience with us. There is no excuse for us dropping the ball. We truly apologize for not retur...ning your call and for any inconvenience, Your feedback has been shared with our sales team to avoid this issue in the future. We hope that we will have the opportunity to assist you in the future. Regards, The Magnussen Lexus Team

  • 1.0 out of 5
    December 25, 2016

    Price not competitive Needs to learn how to respond to questions

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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Manoj, Thank you for your feedback. We make every effort to provide competitive pricing. We're sorry to hear that we were not able to agree on pri...cing. We appreciate your feedback and hope that we will be able to assist you in the future. Thank you, The Magnussen Lexus Team

  • 4.0 out of 5
    November 29, 2016

    Purchasing a vehicle here was a great experience, Shane went above and beyond to address my every need and answered every question I had for him.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback!

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