Reviews
We had the best existence purchasing cars at this
We had the best existence purchasing cars at this dealership. Kurt worked extra hard to find the cars we wanted for the price that was right. He worked diligently with us even after hours with question and issues. We really appreciate him going the extra miles!
We had the best existence purchasing cars at this
We had the best existence purchasing cars at this dealership. Kurt worked extra hard to find the cars we wanted for the price that was right. He worked diligently with us even after hours with question and issues. We really appreciate him going the extra miles!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My husband and I after much thought and considerations
My husband and I after much thought and considerations decided that we wanted to purchase a Pacifica Pinnacle for our family. With two boys, soccer practice, and the desire to do more family roads trips we wanted a reliable, safe and luxurious vehicle. After visiting four other dealerships we were exhausted. We had spent hours telling folks what we wanted, our budget, and simply felt like the dealers we conversed with either wasn’t hearing us clearly or simply disregarded our bottom line up front out of the door budget. However, On April 23rd we reached out to troncalli CDJR and had the pleasure of engaging with Tyler Grant. What an amazing soul! He not only heard us, he was able to get us exactly what we wanted, at the price range we were looking for. Honestly, the customer service received here was simply unmatched. Exceptional Professional Service by an amazing team. As a Soldier, as a mom, as a wife… I appreciate excellent customer service and kind emotionally intelligent human beings. If you’re looking for a place to purchase your next vehicle Tyler Grant is your guy! He and his team are simply amazing!
My husband and I after much thought and considerations
My husband and I after much thought and considerations decided that we wanted to purchase a Pacifica Pinnacle for our family. With two boys, soccer practice, and the desire to do more family roads trips we wanted a reliable, safe and luxurious vehicle. After visiting four other dealerships we were exhausted. We had spent hours telling folks what we wanted, our budget, and simply felt like the dealers we conversed with either wasn’t hearing us clearly or simply disregarded our bottom line up front out of the door budget. However, On April 23rd we reached out to troncalli CDJR and had the pleasure of engaging with Tyler Grant. What an amazing soul! He not only heard us, he was able to get us exactly what we wanted, at the price range we were looking for. Honestly, the customer service received here was simply unmatched. Exceptional Professional Service by an amazing team. As a Soldier, as a mom, as a wife… I appreciate excellent customer service and kind emotionally intelligent human beings. If you’re looking for a place to purchase your next vehicle Tyler Grant is your guy! He and his team are simply amazing!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
After trying to work with several other dealers it was
After trying to work with several other dealers it was refreshing to work with professionals knowledgeable with their product. Kurt was a pleasure to work with and as an out of state buyer he made the transaction seamless.
After trying to work with several other dealers it was
After trying to work with several other dealers it was refreshing to work with professionals knowledgeable with their product. Kurt was a pleasure to work with and as an out of state buyer he made the transaction seamless.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tyler G is an amazing person to work with.
Tyler G is an amazing person to work with. He made the process very easy and if you have any questions he is always there to help!
Tyler G is an amazing person to work with.
Tyler G is an amazing person to work with. He made the process very easy and if you have any questions he is always there to help!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Being in the market for a new full size work truck, we
Being in the market for a new full size work truck, we decided to go to Troncalli in Cumming to check out Ram trucks. The inventory was really nice. They had several trucks in different trims levels including what I was looking for, the Tradesman and Bighorn. While there, we worked with Bill Smith from the sales department. Bill was fantastic! Down to earth and highly knowledgeable about the two trucks I was deciding between. He pulled both trucks up front so I could do a side-by-side comparison. Showing the features of both trucks, Bill helped with my decision. For my purposes, the Ram 1500 Tradesman Quad cab with 6’ 4” bed was the winner. Bill was a pleasure to work with and I would recommend giving him a shot at your business! I’d also like to thank Glenn Ballew in the finance office for making that process as painless as possible. He’s a clever man that knows his job inside and out. I also got some “top-shelf” customer service from the parts department in picking out some nice side steps for our new truck. Specifically, thank you Will Manous for the advice.
Being in the market for a new full size work truck, we
Being in the market for a new full size work truck, we decided to go to Troncalli in Cumming to check out Ram trucks. The inventory was really nice. They had several trucks in different trims levels including what I was looking for, the Tradesman and Bighorn. While there, we worked with Bill Smith from the sales department. Bill was fantastic! Down to earth and highly knowledgeable about the two trucks I was deciding between. He pulled both trucks up front so I could do a side-by-side comparison. Showing the features of both trucks, Bill helped with my decision. For my purposes, the Ram 1500 Tradesman Quad cab with 6’ 4” bed was the winner. Bill was a pleasure to work with and I would recommend giving him a shot at your business! I’d also like to thank Glenn Ballew in the finance office for making that process as painless as possible. He’s a clever man that knows his job inside and out. I also got some “top-shelf” customer service from the parts department in picking out some nice side steps for our new truck. Specifically, thank you Will Manous for the advice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Being in the market for a new full size truck we decided
Being in the market for a new full size truck we decided look at Troncalli
Being in the market for a new full size truck we decided
Being in the market for a new full size truck we decided look at Troncalli
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was the best overall buying experience I have ever
It was the best overall buying experience I have ever had. Kurt was great! He was able to find the exact Jeep I was looking for at a great price. Finance was easy to deal with. I would definitely recommend Troncalli to anyone looking for a car.
It was the best overall buying experience I have ever
It was the best overall buying experience I have ever had. Kurt was great! He was able to find the exact Jeep I was looking for at a great price. Finance was easy to deal with. I would definitely recommend Troncalli to anyone looking for a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kurt was excellent.
Kurt was excellent. We drove almost 3 hours to see the car and ended up purchasing it. Kurt was very helpful and responsive to my many questions and was willing to communicate by text so I could continue working and still get all my questions answered. Dealership was very nice and clean and website was easy to navigate, but the real credit goes to Mr. Kurt Taylor.
Kurt was excellent.
Kurt was excellent. We drove almost 3 hours to see the car and ended up purchasing it. Kurt was very helpful and responsive to my many questions and was willing to communicate by text so I could continue working and still get all my questions answered. Dealership was very nice and clean and website was easy to navigate, but the real credit goes to Mr. Kurt Taylor.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Troncalli goes above and beyond to meet a customers
Troncalli goes above and beyond to meet a customers needs. In particular the salesman, Kurt Taylor. This gentleman is extremely knowledgeable about cars and cares deeply about each and every customer. He’s honest, he’s kind, and he wants you to leave the dealership with the vehicle that meets both your financial needs and your personal expectations. Kurt makes a low pressure sale. Most importantly, Kurt hears you and keeps your stated needs in the forefront throughout the entire process. Not only did I walk away with a fabulous vehicle, but I walked away feeling cared for.
Troncalli goes above and beyond to meet a customers
Troncalli goes above and beyond to meet a customers needs. In particular the salesman, Kurt Taylor. This gentleman is extremely knowledgeable about cars and cares deeply about each and every customer. He’s honest, he’s kind, and he wants you to leave the dealership with the vehicle that meets both your financial needs and your personal expectations. Kurt makes a low pressure sale. Most importantly, Kurt hears you and keeps your stated needs in the forefront throughout the entire process. Not only did I walk away with a fabulous vehicle, but I walked away feeling cared for.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dealership was knowledgeable and was helpful with all my
Dealership was knowledgeable and was helpful with all my questions. Bill Smith was excellent to deal with and helped us navigate through the car buying process with ease.
Dealership was knowledgeable and was helpful with all my
Dealership was knowledgeable and was helpful with all my questions. Bill Smith was excellent to deal with and helped us navigate through the car buying process with ease.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car