Fred Beans Cadillac Buick GMC

(3.8) 254 reviews

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Reviews

3.8
254 lifetime reviews.
  • Great folks and great price.
    February 12, 2017

    Bought vehicle from them. wry honest and had all paperwork ready when I got there. Would but again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Gregd, we're glad you had such a wonderful experience with us!


  • Frustrated again
    August 31, 2017

    This is the third dealership where I talk to the internet specialist on what I want and where I want my payments to be to be told give me 20 minutes a...s we're close but just to see your trade in to see if we can give you more for it. If the person on the phone is not the one who is going to meet with you don't go because what you talk about doesn't get passed on the the people on the floor and all I get is a final number that wasn't even close to what was discussed on the phone.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Hi Angelo Mercado, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us... was not a positive one. We would like the opportunity to make this up to you. Please contact our manager at (215) 345-7222 so we can make your experience a positive one.


  • Unsatisfied
    June 30, 2017

    I went to buy a used car that I found online but the process took HOURS. Not to mention I drove almost two hours to get there! Also, I believe there a...re a couple things wrong with my car & in order to get them fixed I must drive back to do so! I think I should be able to get them fixed at a local shop & send them the bill but that doesn't seem feasible to them so that's not an option.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi, we regret to hear that your recent experience was anything less than exceptional. I wanted to know if all your issues with your purchase have been... taken care of. Please let me know, David Bottino - General Sales Manager 215-345-7222 or dbottino@fredbeans.com . Happy 4th.


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Fred Beans Cadillac Buick GMC
841 N. Easton Road Doylestown, PA 18902
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