Reviews

Average Ratings

4.7
192 lifetime reviews.
  • Great Customer Service!

    Fritz In Fishers is the best place to purchase a vehicle. All employees had a great temperament and were very patient. James and Gary Thank you!

    Dealer Response

    No matter if it's the salesman that you are working with to purchase your vehicle, or the general manager or business manager, all employees at Fr...


    Show Full Review

    Fritz In Fishers is the best place to purchase a vehicle. All employees had a great temperament and were very patient. James and Gary Thank you!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    No matter if it's the salesman that you are working with to purchase your vehicle, or the general manager or business manager, all employees at Fritz's pride themselves on being helpful, friendly and honest. Their temperament and patience are second to none. Thanks again for your great review, and enjoy your new Jeep.


    Hide Full Review
  • Attentive and helpful

    We worked with Matt. He responded to my emails quickly and was helpful. When we went to see the car, he had it ready to drive. He was friendly and...


    Show Full Review

    We worked with Matt. He responded to my emails quickly and was helpful. When we went to see the car, he had it ready to drive. He was friendly and patient. The only thing we would say, we had hoped for a little more for our trade in but overall it was a good experience and I would recommend Fritz(and Matt) to others.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • friend and customer

    What can I say Fritz? Your Dad/Hank would be so proud of your personal interest in an old friend and potential customer. You are being thanked b...


    Show Full Review

    What can I say Fritz? Your Dad/Hank would be so proud of your personal interest in an old friend and potential customer. You are being thanked by me from the bottom of my heart. I know this is personal, but your professionalism and sincere concern for a customer is far beyond the call of duty. I love my little Kia/optima and feel you, Jorge and my son Ron helped me make the right decision. Thanks for all of your patience during the process of buying a car from you. Your the best!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Low Trade-In Value

    We tried on two different occasions to work out a deal with them, but were given trade-in values substantially lower than any we found for our veh...

    Dealer Response

    We at Fritz in Fishers are willing to provide a Carfax report for any vehicle on our lot at the request of our customers. We also provide Carfaxes...


    Show Full Review

    We tried on two different occasions to work out a deal with them, but were given trade-in values substantially lower than any we found for our vehicle. They tout their CARFAX reports when it works in their favor, but they give them little notice when your car comes into play. The bottom line is, while their overall price for their cars is not bad, the amount you will get from a trade-in is quite pitiful.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We at Fritz in Fishers are willing to provide a Carfax report for any vehicle on our lot at the request of our customers. We also provide Carfaxes when a vehicle is being traded in. It seems there was some confusion on this during your visit. We work very hard to adjust our prices in-tune with the market, and we pride ourselves on having some of the most competitive prices around. With that being said, we are sorry you felt that the value that you were being offered for your trade was not adequate. We would love to be able to earn your business again in the future, and thank you again for your patronage. Feel free to reach out directly with any questions - Kyle @ Fritz in Fishers, 317-842-2228.


    Hide Full Review
  • Ford Expedition

    The building, vehicles, and lot were immaculate! The salesman (we dealt with Ray) was very kind and helpful. We will definitely return in futur...

    Dealer Response

    Tammy, thanks for your kind review. We work hard to make sure our lot is well manicured, and we spend a lot of time on the reconditioning process ...


    Show Full Review

    The building, vehicles, and lot were immaculate! The salesman (we dealt with Ray) was very kind and helpful. We will definitely return in future when vehicle shopping.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tammy, thanks for your kind review. We work hard to make sure our lot is well manicured, and we spend a lot of time on the reconditioning process to make our vehicles spectacular. It makes it so much easier for our guests to see vehicles that are in great condition as opposed to not-so-great condition. We look forward to your return to Fritz in Fishers.


    Hide Full Review
  • LOVE my new FIAT

    never before have I had such a pleasant, honest, comfortable, car buying experience.

    Dealer Response

    Jenny, thanks for another terrific review. We pride ourselves on making our guests feel comfortable during the purchase process.


    Show Full Review

    never before have I had such a pleasant, honest, comfortable, car buying experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jenny, thanks for another terrific review. We pride ourselves on making our guests feel comfortable during the purchase process.


    Hide Full Review
  • Very happy with our new used car.

    We worked with Mike in Noblesville. He was very professional and knowledge. He answered all our questions. We would buy again from Fritz.

    Dealer Response

    Joyce, thank you for the terrific review. It's great to mention our Noblesville store, especially being from Tipton! We have two locations here in...


    Show Full Review

    We worked with Mike in Noblesville. He was very professional and knowledge. He answered all our questions. We would buy again from Fritz.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Joyce, thank you for the terrific review. It's great to mention our Noblesville store, especially being from Tipton! We have two locations here in Hamilton County; one in Fishers and one in Noblesville. We look forward to you visiting again in the future to purchase another Fritz in Fishers vehicle.


    Hide Full Review
  • Great service and selection!!

    Went just to look and ended up purchasing a used Toyota Tacoma. It was the quickest vehicle purchase I've ever had. They were very professional ...

    Dealer Response

    Thank you for your great review Ms. Williams. We pride ourselves on providing quality service in a timely fashion. We hope you enjoy your new Taco...


    Show Full Review

    Went just to look and ended up purchasing a used Toyota Tacoma. It was the quickest vehicle purchase I've ever had. They were very professional and prompt. Was very pleased with their overall service.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your great review Ms. Williams. We pride ourselves on providing quality service in a timely fashion. We hope you enjoy your new Tacoma, and be sure to reach back to us if there is anything more we can do for you!


    Hide Full Review
  • Positive experience

    I enjoyed working with Mike to buy a Chevy Silverado. He let me test drive the vehicle for the weekend and gave me the opportunity to have my mec...

    Dealer Response

    Thank you Bart for the nice words! We appreciate your purchase! John May, General Manager


    Show Full Review

    I enjoyed working with Mike to buy a Chevy Silverado. He let me test drive the vehicle for the weekend and gave me the opportunity to have my mechanic inspect it before purchase. I liked the low-pressure approach and we settled on a fair price for a nice vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Bart for the nice words! We appreciate your purchase! John May, General Manager


    Hide Full Review
  • Awesome customer service!

    Great customer service! First time car buyer and the process was smooth and easy.

    Dealer Response

    Thanks Blake! Looking forward to serving you with your next purchase!


    Show Full Review

    Great customer service! First time car buyer and the process was smooth and easy.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Blake! Looking forward to serving you with your next purchase!


    Hide Full Review