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Reviews

Average Ratings

4.4
225 lifetime reviews. Includes reviews of DCH Gardena Honda from DealerRater.com
  • Patrick Gutierrez, our salesperson, was amazing!

    Our car buying experience with Patrick Gutierrez was amazing. On our test drive, he was very knowledgable about the car and answered all of our ...

    Dealer Response

    Thank you for the wonderful review. We are so pleased to hear that you had an amazing car-buying experience with Patrick. We hope you are enjoying...


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    Our car buying experience with Patrick Gutierrez was amazing. On our test drive, he was very knowledgable about the car and answered all of our questions. The negotiations for the car were straight forward and he compared costs for us using Costco and AAA pricing. Our car was not available at the Gardena dealership, but it was available a 2-hour one way drive away. Patrick drove there and back the same day to pick up our car. When we went back to the Gardena Honda, it was closing time at the dealership. Patrick stayed until 10 pm making sure that we were fully briefed on the car. We strongly recommend Patrick and the other DCH Gardena Honda employees that helped us with our purchase. High service and low pressure.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the wonderful review. We are so pleased to hear that you had an amazing car-buying experience with Patrick. We hope you are enjoying your new vehicle!


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  • Exelent service
    March 14, 2017

    Yahira is an excellent sales person she is very professional and give exelent information about what I was looking for and like a person she is ve...

    DCH Gardena Honda

    Thanks for the great feedback! We are so pleased to hear that Yahira provided helpful and professional service during your recent visit. Come back...


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    Yahira is an excellent sales person she is very professional and give exelent information about what I was looking for and like a person she is very nice thanks yahira

    Does recommend this dealer
    DCH Gardena Honda

    Thanks for the great feedback! We are so pleased to hear that Yahira provided helpful and professional service during your recent visit. Come back to see us soon.


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  • Beware of this Dealership's sales practices
    February 24, 2017

    BEWARE of this Gardena dealership. The closers are devious cheats and liars. I purchased a 2016 Accord here. Due to my excellent credit, the sal...

    DCH Gardena Honda

    Thank you for taking the time to leave your feedback; however, difficult to hear. At DCH Gardena Honda, it is our goal to deliver an exceptional e...


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    BEWARE of this Gardena dealership. The closers are devious cheats and liars. I purchased a 2016 Accord here. Due to my excellent credit, the salesperson, JOEY RHEAUME, quoted me a good finance rate of 0.70%, he also offered me the extended service contract for half the price of $1,000. The problems started with the closer/finance manager, PAUL DOZIER, who drew up the paperwork. I confirmed with him, all of the offers and pricing made by the salesperson. He first tried to put me in a 3% finance contract which I insisted on being corrected to the 0.70% quoted. Then he kept talking and talking about the bible and is personal life for almost an hour until I couldn???t wait to get out of there. Now I suspect that was his strategy to get me to sign quickly. Recently, my CPA was reviewing the finance agreement and he asked me why I was paying a 1.90% finance rate ??? almost triple what I was quoted, and why I paid the full $2,000 charge for the service contract. I???m so angry at being ripped off by these people. Don???t make the same mistake I made ??? do yourself a favor and GO ANYWHERE ELSE BUT HERE TO BUY A CAR.

    Does not recommend this dealer
    DCH Gardena Honda

    Thank you for taking the time to leave your feedback; however, difficult to hear. At DCH Gardena Honda, it is our goal to deliver an exceptional experience to each and everyone of our customers. With that being said, we'd like to apologize for your recent experience as we fell below your expectations, as well as our own. As we value you and your business, I'd appreciate the opportunity to speak with you personally and make amends. It is feedback such as this that only assists in improving the overall customer satisfaction at our dealership. You can reach me at 310-515-5700. Sincerely, Mike Hansen, General Manager


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  • Great salesman
    February 23, 2017

    After going to another dearlership and being treating very poorly, I reached out to Troy Watson. He treated me patience and respect and got me the...

    DCH Gardena Honda

    Thank you for leaving your kind words about Troy. We are so glad he could help ease your car buying experience! We hope you come and visit us agai...


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    After going to another dearlership and being treating very poorly, I reached out to Troy Watson. He treated me patience and respect and got me the exact car I was looking. Gave me a great deal on top of all that. I would have given 5 stars, but the finance guy was extremely slow. I didn't leave the dealership until after 10pm (got there at 6pm). Credit to Troy though, he waited there basically all by himself and saw me off the lot in my new car. This was amazing considering how stressful the car search was earlier that day, dealing with horrible salesmen at other Honda dealerships.

    Does recommend this dealer
    DCH Gardena Honda

    Thank you for leaving your kind words about Troy. We are so glad he could help ease your car buying experience! We hope you come and visit us again soon!


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  • Ms. Katrina K.

    I had a great experience with DCH Gardena Honda! I did some car research and knew what I wanted. I requested E-Quote, got it. Email Troy Watson...


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    I had a great experience with DCH Gardena Honda! I did some car research and knew what I wanted. I requested E-Quote, got it. Email Troy Watson and schedule for the meeting. He was Very friendly and professional. Treat me with respect and listen to what I want. No pressure!! It’s very pleasure to do business with this team. Completed close out the deal with exactly what I want, great price, color, and option. I would recommend this dealership to my friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Place to Shop with Patrick.

    Patrick has all the patience you need to be able to buy a car. Thank you.

    Dealer Response

    Thank you for the 5-star review, Linda!


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    Patrick has all the patience you need to be able to buy a car. Thank you.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5-star review, Linda!


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  • Outstanding Service!!! Extremely gracious staff

    Bought a new Accord today from these guys. Very satisfying experience. Would tecommend this dealership to anybody.

    Dealer Response

    Thank you fro the 5-star review, Mansoor! We appreciate your recommendation, and enjoy your new Accord!


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    Bought a new Accord today from these guys. Very satisfying experience. Would tecommend this dealership to anybody.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you fro the 5-star review, Mansoor! We appreciate your recommendation, and enjoy your new Accord!


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  • Rude & Unprofessional
    December 23, 2016

    The title of the review speaks for itself. Costumers do not be fooled by the new and nice building, the real problem is hidden inside,


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    The title of the review speaks for itself. Costumers do not be fooled by the new and nice building, the real problem is hidden inside,

    Does not recommend this dealer
    Came in for service or repair

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  • Great Experience car buying

    Although I wasnt thrilled that my sister would not accept anything but another Honda (lol), I agreed to help her with finding the right deal and t...

    Dealer Response

    Mike, thank you so much for taking the time to leave feedback about us! We are so pleased to hear that your sister had a great experience with Chu...


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    Although I wasnt thrilled that my sister would not accept anything but another Honda (lol), I agreed to help her with finding the right deal and that meant getting her in touch with Chuck Fisher at DCH Gardena Honda. I have worked with Chuck before and each time never been disappointed. When my sister arrived the CRV she wanted was pulled up and ready for her to look at, they looked at her old CRV while she was out driving and made her a fair offer. All in all they were on the road in their new Honda in just two hours thanks to Chucks hard work and professionalism. Anytime I hear of someone looking for a Honda I ALWAYS send recommend they start with Chuck, a great guy that works very hard for his customers! #ChuckRocks!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Mike, thank you so much for taking the time to leave feedback about us! We are so pleased to hear that your sister had a great experience with Chuck and the rest of our team. Come back and see us anytime!


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  • Servicing
    October 3, 2016

    The dealership was very thorough in problem solving what was going on with my truck. They made sure that they inspected everything and called to l...


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    The dealership was very thorough in problem solving what was going on with my truck. They made sure that they inspected everything and called to let me know what repairs were needed. I was very pleased with what was done and how log it would take to complete everything. I was very pleased with how courtesy everyone was who assisted me in making sure that I got copies of everything tha was done on my truck. Thank you Honda DCH!

    Does recommend this dealer
    Came in for service or repair

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