Reviews

4.8 out of 5 4.8
86 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    July 30, 2018

    Great service and got in and out less than a hour. Jerry worked with me over the phone and got everything moving fast before coming in. I came in to look... at cars and left same day with a new 2017 Altima.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 27, 2018

    I was fresh out of a bankruptcy, self employed and ready to give up. I contacted J&M auto sales, hoping that I could find someone to work with me and... my complicated situation. I spoke to Rich and was given a pre approval, having heard that before, I didn't take him seriously. My husband and I spoke to Jerry a few days later, he was very kind and understanding of our situation. We sent in the necessary documents, and were told we had a 100% approval. We made the hour trip out there, and drove home that afternoon in our new car! I'm still in disbelief that Jerry was able to make this happen! The buying process was easy and most of the work was done over the phone. I took a chance and I was not disappointed! We are extremely grateful for his help and will be recommending J&M to others in the future as well as shopping here for future vehicles. Our car is newer, low mileage and affordable. I absolutely love this car! Thank you Jerry and Rich!!!

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    Shopped for a used car
    Did make a purchase
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  • December 14, 2017

    Jerry and Rich were very helpful in the buying process.. we drove three hours to purchase this car and was worth it !!

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 11, 2018

    I went to Jerry not expecting to get a 2017 Chevy Cruze but he made it happen and He worked with me on the price. Made the process super fast and easy!... I highly recommend!

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 4, 2018

    was having trouble finding a car but jerry did what he could to put me in one i liked. very nice staff & i recommend

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    June 6, 2018

    The dealer was very nice and kept me in my budget and payments. The car itself was in good condition and not much to fix on her.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 2, 2018

    Jerry worked hard to make sure I got a car I love at a price that I was comfortable with. I would highly recommend this place if you are in the market... for a used car that feels like new!

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    Shopped for a used car
    Did make a purchase
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  • 3.0 out of 5
    May 28, 2018

    Full disclosure: this was my 1st time ever shopping for a used vehicle, so my ignorance may be the significant factor in this experience as perhaps it... is simply the way this works. I was shopping for a used SUV under $7000, preferably manual transmission, for a new driver in my household. I realize this price range limits the quality expectations for such a vehicle. When I dropped by this lot, Jerry shared he had an '06 Sorento w/ 87000 miles that had been there for a while and he would be willing to drop the price to move it. I asked if it had any mechanical issues, but he said his mechanic had looked it over to be good. The Autocheck report he provided indicated a clean history with 2 owners and no accidents. The sale price we agreed upon was actually on the higher side of "fair price" according to KBB, so I was good with it. The problem is that in my lack of knowledge with cars, I didn't really know what details to look for before the purchase. After driving it home, I noticed the fuel gauge didn't work, there seemed to be a leak, and it sounded quite loud. After a few miscues for a diagnosis, my neighbor recommended a trustworthy mechanic who replaced the fuel gauge, shared that a new alternator was needed, and identified a hole on the passenger side near the muffler due to rust causing the noise issue. Thanks to my neighbor, all of these repairs were much cheaper than the initial diagnoses I received, elsewhere but I still felt taken in the purchase process. I don't know that Jerry knowingly tried to put one past me, but I would have liked to have thought he would have known about these conditions and could have shared them with me up front. Perhaps this is not realistic to expect for dealers with respect to all of the vehicles on their lots. All of that being said, Jerry was courteous and quick to reply in all of our exchanges throughout the process, I just wish there was a way to have known what all I was getting into prior to purchase. It may not have even changed my decision, but I wouldn't have felt like such a fool afterward.

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    Shopped for a used car
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  • 5.0 out of 5
    May 24, 2018

    Jerry was easy to talk to and he had two great guys deliver my car to me! I felt comfortable working with him and bought my car sight unseen!

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 20, 2017

    J & M autos is totally ausome and Jerry is the bomb! I highly recommend this place to everyone that wants a great deal and a very nice ride...Thanks Jerry... from Darrell, Brandy & Emma

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    Shopped for a used car
    Did make a purchase
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