Very kind and helpful. Listened to my needs and did not pressure me. Will be returning soon.
We bought a truck from Terry last summer. Terry is the best salesman I have ever met. No pressure at all. Very knowledgeable and friendly. I highly recommend... Terry.
I worked with a man named Terry and he was amazing. The other guys there were very sweet as well. I ended up not getting the vehicle I went for but I felt... the need to write a review was very necessary. The customer service was the best I've ever dealt with. Normally going to a dealership isn't the most fun thing to do but it was very pleasant to be here! Highly recommend going here!
For the first time in our car buying experiences, we needed to finance a car instead of just paying cash. We went to a couple of the bigger dealers and... spelled out exactly what we needed: an exact monthly car payment amount under a certain amount. We looked at a few minivans but each time getting to the negotiating table, they kept adjusting things or changing things to where we could not get to where we wanted. It was like we were speaking a foreign language or something. When we rolled onto the lot for Bart's, we were greeted by friendly people that just wanted to see what we needed. We told George exactly what we needed to do: start with our monthly payment amount, work backwards to the sale price, and include taxes, dealer fees, and all the other crap that goes into the deal. He said to take a look at what they had and if we saw something we were interested in, we could look at a deal. They only had a few minivans we would consider, but they were out of our price range. We picked out the one we would like, but didn't anticipate that we would even be able to make it close. However, without changing things around and going back and forth, they adjusted their price down, and included an additional warranty while keeping our payment under where we wanted. We had been looking at 2012s, 2010s, and older, cheaper models, but these guys were able to put us in a 2014 with less mileage without the run-around we got other places. It was a pleasant experience, and I would definitely recommend these guys to anyone looking for a used vehicle. They will show you what they have, and if it's the right deal for you, they'll make it work. If it's not, then you can part ways with no hurt feelings. Either way, these guys were friendly and professional, and a pleasure to do business with.
I traded my old Nissan 2009 Altima for Nissan 2012 Rogue. It was very smooth transaction. They did test run my car and ready to payoff my pending bank... loan. The price they paid off was good considering the fact that I was going to save on the trade off tax amount. It was done in 3-4 hrs time. I am happy with my new car. The only bad part was there are 4 hard inquiry on my credit score including the one done by the Bart's themselves which was not required.
Just wanted people to know dont go here!!!!!!!!!! So me and my wife bought a car from Ryan West 2 years ago and called him to come get my wife a new car... and me a truck since mine was wrecked and she need a new one. So I called and talked to Ryan and set a time to come in and when I got there they said he was let go. The person I talked to first was not a car saleman he did not know anything. SO I talked to someone else and they were way to pushy so they lost two sales. I have Ryans cell number and will go buy from him. I know of atleast 10 friends that have bought from Ryan and we will only go to him........
Bart's Car Store wants you back!! We are thankful for all of our customers and would love the opportunity to win you back! Please contact our customer... service department, 260 248 8331, and we will be more than happy to set you and your wife an appointment with a fantastic salesmen to assist your car finding needs. Thank you so much for choosing Bart's in the past, and we cant' wait to hear from you tomorrow!!
Great customer service, but their warranties are crap. I have needed almost $2000 worth of repairs needed and I've only had the car maybe two years, and... the warranty hasn't covered jack squat. It's not worth the thousands of dollars for the warranty because they find a loophole out of everything. I understand getting a used car you run the chance of issues, that's not my problem. My problem is they work with a bogus warranty company. What a way to deter people from wanting to come back.
We called and talked to Ryan and we was very nice and helpful. We drove over 2 hours to come and look at a car and loved it. We talked about the price... and bought the car. I would say if you are looking for a car go see Ryan West at Bart's in Avon Indiana before you buy a car. I wish we went there first.
Thank you for the review!!! Glad you had an awesome experience at Bart's-Avon! Enjoy your new ride!
I had my own credit. They said they could do better. I told them only to run my credit once. They ran it multiple time and I still used my credit. I ask... them to take care of a repair, they said it was a minor issue. Brian agreed to give money towards the minor repair. Minor repair ended up being around 1000.00, and I never received any reimbursement. Be very careful of their so call vehicle inspection process. I believe it consists of locating rust and spray painting it for the sell. I will never go back and anybody I talk to, I advise them the same thing. Do not go to Bart's in Avon.
Mike2007, First let me apologize for your unfortunate experience at a Bart's Car Store location. Please contact the Bart's Corporate Office at your ea...rliest convenience. Thank You for your business!!!!
We came, we show, we bought! That easy. Excellent vehicle for the buying price. Very pleased with our salesman, Ryan. Worth the drive.