Carl Black of Orlando Chevrolet, Buick, GMC

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Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 9:00 PM
Sun 11:00 AM - 6:00 PM
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 7:30 AM - 6:00 PM
Sun Closed

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Reviews

4.3
131 lifetime reviews.
  • Counselor-Mental Health, Substance Abuse

    We have brought 3 vehicles from Carl Black. We have really been satisfied with the service. I always ask for the 'Tebow' when I need service for a...


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    We have brought 3 vehicles from Carl Black. We have really been satisfied with the service. I always ask for the 'Tebow' when I need service for any of our vehicles. He has always been pleasant and helpful.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • DON'T USE THIS SERVICE DEPARTMENT!!!

    Only been here twice and never ever ever again. The service department is GOD AWFUL! Both times were simply lack of communication. This time my wi...


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    Only been here twice and never ever ever again. The service department is GOD AWFUL! Both times were simply lack of communication. This time my wife dropped our vehicle off at 8:30 A.m. only for me to have to call over and over. Finally called the service manager to get someone to call me back and my adviser (Mark) decided to call at 3P.m. to let me know that they can't even look at my car today or tomorrow and there are no loners. In that order. Truly shocked at the way that was handled and will never bring my business to them again. If they were over booked they shouldn't have taken the appointment. We were without a vehicle for 7hrs for no reason. Maybe time to clean house in the service department.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Good Sale Poor Service

    I purchased a $60,000 vehicle and returned with "Check Engine" light on a week after purchase. I dropped the vehicle off at 10 on Tuesday morning...


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    I purchased a $60,000 vehicle and returned with "Check Engine" light on a week after purchase. I dropped the vehicle off at 10 on Tuesday morning for service and was told 2 or 3 hours for repair. I came back 5 hours later and was told it wasn't ready and the vehicle had been moved out of the shop. It is Thursday evening and I still don't have my vehicle. Communication is terrible. I have been in one of their loaners more than I've had my vehicle but I didn't pay $60,000 to drive a Malibu. I will not return for service here, if I ever get it back. I will search for a dealer that doesn't use their detailer to search and repair trouble codes.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since September 2010

We're proud to present our wide selection of quality,new and used vehicles. Our inventory is updated daily and our friendly staff is ready to answer any questions you have. Our goal is for you to feel that buying a car is as much fun as driving one. Let us be your place for a new or pre-owned vehicle; Take advantage of some of the best deals around, and remember, Carl Black is the home of the Certified Pre-owned.
Carl Black of Orlando. Where Buying a car is Fun & Easy!

"Check www.carlblackoforlando.com for upcoming events!"