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We have brought 3 vehicles from Carl Black. We have really been satisfied with the service. I always ask for the 'Tebow' when I need service for any of... our vehicles. He has always been pleasant and helpful.
Nice to shop without high pressure, didn’t hesitate to let me take the truck home not just a test drive. I was able to take it to my mechanic and... get a overall review before purchase. After careful negotiating and a short chat with a Mr. Bill Rodgers in the parts department over many thoughts and issues I was debating, I continued with Mr. Tim Stephens on purchase price and deposit to get the payment I need. Tim was helpful , yet a bit persistent to catch me prior to walking out the door just over monthly payment. We finally found a happy medium and very happy with my truck purchase. Much Thanks...
This is my second lease from this dealership. Josh Patterson has made me a customer for life. He has gone above and beyond. He found the vehicle that I... wanted, and not only did he find It, he got us an awesome price on It, And even delivered it!!! I will refer Every one to Josh. He is honest, and is an excellent reflection of your company. He is professional and a ROCK STAR!!
Hey Josh! Thanks so much for being a Valued Carl Black Customer! Congrats on your second lease! We are thrilled to know that Josh is a pleasure to wor...k with. We pride ourselves in great Customer Service and your awesome feedback reflects that! We hope to see you again soon!
Excellent Customer Service !!! Always put the needs of the clients first and foremost. Truly showed their priority of making sure their clients got the... best of the best (shout out to Dowain for being extraordinary). Would definitely recommend. 10/10.
We are thrilled to hear that you had a fantastic experience at the dealership with Dowain! We thank you for taking the time to leave feedback with us ...and the five-star rating! If you ever need anything, let us know.
Upon my arrival to the dealer Raheim was the only sales rep.that acknowledged my presence and was willing to assist me. His was very professional but at... the same time make us feel very comfortable. Louis make everything possible and Hector in the financial department Was clear and the paperwork was done in minutes. Excellent service a dealer you can trust!!!
Hi Carmen, We are happy to hear that your experience at the dealership with Raheim, Louis and, Hector was fantastic! Thank you kindly for the great fe...edback and taking the time to tell us about your experience!
Everything perfect. They helped me with everything I needed and I have my new car !!
My 82 year old mother had a 10:00 appointment and it took 2 days and they never did but her car on diagnostic machine. I believe Kristina was try to take... advantage of her. This was Carl Black on East Colonial in Orlando.
The customer service from the entire team especially Dowain was excellent. Fast and efficient decision making make the process easy. The deal I received... was better than anywhere else in town.
Thanks so much for taking the time to leave great feedback with us on your time spent at the dealership! We are happy to hear that Dowain was a pleasu...re to work with! We hope to see you again soon!
We were greeted immediately by Leo Willis. Low pressure environment. Test drove two GMC models in my initial visit. Leo was patient, personable and educational.... One week later we narrowed down our search between a Toyota and GMC. Leo and Dylan Pellegrino hosted us for a second test drive. Dylan was exceptionally helpful explaining the features and tech aspects of the vehicle. They helped us decide on the GMC Acadia Denali. They quickly searched for the state for the exact version we wanted and best of all, figured out the best deal available based on offers, rebates, and my military 20+ yr retiree discount (which is something Toyota doesn't offer BTW). It was a no brainer. He rest the process was great and we felt like family. Highly recommend Leo and Dylan at Carl Black dealership.
Wow, we love reading such great feedback from our Valued Carl Black Customers! We are elated to hear that you had a fantastic car buying experience wi...th the whole team! Congrats on your GMC Acadia Denali! Thank you kindly for the five-star rating and recommendation! We hope to see you again soon!
Sales & Leasing Professional
John Palko went way above and beyond anyone I have ever dealt with. He asked what I was looking for and what my budget was and didn't stop until he found... the perfect deal for me. Don't get me wrong, it took a little while but he always kept me in the loop and fought hard to get the deal that I needed. Thanks again John!
Thank you for taking the time to leave such great feedback on your time spent at the dealership with John! We are happy to hear that he was such a ple...asure to work with. Thank you for the recommendation and five-star overall experience! If you ever need anything, let us know!