Jackson Auto Center

1.0 out of 5 1.0

Reviews

1.0 out of 5 1.0
1 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    July 22, 2014

    Be very careful if you purchase a vehicle from Jackson Auto Center...at least take a good mechanic with you if considering a vehicle purchase. My husband... purchased a vehicle from them on July 16th...the check engine light was on and they said it was an O2 sensor. They said they replaced it along with doing some other minor "fixes" requested by my husband. I took the vehicle to be tested for emissions on July 21st and it did not pass. It failed gas pressure cap inspection (which is minor), but also showed a manufacturer trouble code. I took it to our local Toyota dealership and after having to replace another 02 sensor (I know there are 2 but seems a little suspicious to me), a new gas cap, and here is my favorite part...having to replace a new bulb for the check engine light that had been removed (remember it was on when my husband purchased the vehicle?), I got to pay a repair bill of $743.99. Also, they charge a $189.00 Customer Service Fee on the Bill of Sale that is pure profit to them...so please, be careful if purchasing a vehicle from Jackson Auto Center!

    4.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    16 people out of 20 found this review helpful. Did you?