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Reviews

Average Ratings

4.1
775 lifetime reviews. Includes reviews of A Better Way Wholesale from DealerRater.com
  • In and Out

    Was just the experience I was looking for in getting a used car. They went and grabbed it for me and made sure it was clean so I could take a test...


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    Was just the experience I was looking for in getting a used car. They went and grabbed it for me and made sure it was clean so I could take a test drive. I bought the car that I wanted and the respect of everything else. Will shop here again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    14 people out of 27 found this review helpful. Did you?

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  • 2014 Explorer Sport
    March 16, 2017

    I was not impressed after my initial visit to the dealership. I made an appointment to see a car I had found using the true car buying service. My...


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    I was not impressed after my initial visit to the dealership. I made an appointment to see a car I had found using the true car buying service. My sales rep did not show up. On top of that, the car I was supposed to see was in the shop. After an hour of waiting, another rep without an appointment sat down with me. We made arrangements to see the car when it was out of the shop. Fast forward, I'm on my way to the dealership. I called ahead and was assured that my car was ready to be test driven. Upon arrival, my rep was busy. After waiting about an hour for her to find the car on their many lots, it was so at the shop. When I was test driving the car, it was not detailed or washed. That's the end of the bad. THE GOOD! The dealership was very helpful in helping me with my first dealership purchase. All of the staff was very helpful. I was given a great deal on my purchase and all of the issues with the car were addressed. They even put gas in the tank before I left. Overall, it was a bumpy start that led to an excellent end. I would highly recommend this dealer to any of my friends or family.

    Does recommend this dealer

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  • No call back

    Dealer never contacted me back on a vehicle that I wanted to buy

    Dealer Response

    We went through all our cars.com Inquiries looking for a Paul from Il.Every Paul we did have in our data base was indeed responded too. If Paul ca...


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    Dealer never contacted me back on a vehicle that I wanted to buy

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    We went through all our cars.com Inquiries looking for a Paul from Il.Every Paul we did have in our data base was indeed responded too. If Paul called the dealership and a sales rep did not return the call that is a bit more difficult to track.We are extremely high volume, an individual from out of state may not be aware of this very important fact. We try our best to make sure everybody gets a response.


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  • Review

    I was looking for a truck and still am but waiting to see which dealer will give better trade in for my car

    Dealer Response

    Thank you for leaving us 5-stars for this review, Adam. Don't hesitate to visit us, should you have any questions or concerns. Best Regards, A Be...


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    I was looking for a truck and still am but waiting to see which dealer will give better trade in for my car

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us 5-stars for this review, Adam. Don't hesitate to visit us, should you have any questions or concerns. Best Regards, A Better Way Wholesale Autos Team


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  • REALLY BED

    Went there to see a car I saw online , they got car from lot , disgusting dirty to the max did not even wanted to seat in it . Left what a wai...


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    Went there to see a car I saw online , they got car from lot , disgusting dirty to the max did not even wanted to seat in it . Left what a waist of time .

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 4 found this review helpful. Did you?

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  • Horrible POOR customer service
    March 10, 2017

    I have try numerous times contact this dealership by email, phone calls to no avail. no one respond my emails or answer my questions! in one occas...


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    I have try numerous times contact this dealership by email, phone calls to no avail. no one respond my emails or answer my questions! in one occasion the lady answer the phone and said just come down, she was busy. i quite don't understand how A BETTER WAY WHOLE SALES said in their website (DEALER RATE) they sell over 4 thousand car a year, but then on Dealer Rate they said they sell 30 cars a day, i did the math equals to 2520 a year. Also they said they stuck over 600 hundred cars, then on the DEALER RATE said they stuck over 500 cars, are this people exaggerating or don't have consistency of what they say. Also in my opinion since they work on commission they care less about low priced cars. be aware of any dealer, sales person who don't answer questions, hide them, go around the bush or ignored the questions. seem fishy!!!!

    Does not recommend this dealer

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  • I wish they would have answered me

    I was really interested in one of their vehicle but when I contact them, my email was never answered. Here it goes a sale

    Dealer Response

    Looked up Emilio in our system and looks like this gentleman received 2 responses, was invited to come in and see the vehicle and never came in to...


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    I was really interested in one of their vehicle but when I contact them, my email was never answered. Here it goes a sale

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Looked up Emilio in our system and looks like this gentleman received 2 responses, was invited to come in and see the vehicle and never came in to see it. We are extremely high volume and there is no guarantee a vehicle will still be here by time a customer decides to come in if they wait to long. ABW Management


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  • My CAR was taken back to service 7times in 1 Month of purcha
    February 23, 2017

    This place is a major rip off. They sell customers cars that have major problems. Have a real BMW dealership check out the car prior to purchase...


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    This place is a major rip off. They sell customers cars that have major problems. Have a real BMW dealership check out the car prior to purchase. The General Manager is very unprofessional and I will NEVER refer anyone to buy a car from this dealership. They claim that ONLY the owner who is currently out in Palm beach Florida. That only him can give you back your deposit/refund. It takes them weeks to get him to write a check after you give them your hard earn cash. I am going to hire attorney's and file a class action lawsuit against the dealership and General manager. I have never heard all these stories and excuses to get your money back. So I will never ever recommend this dealership to anyone on the planet. My car spent more time in the SERVICE Department than in my garage. Over 7 times in 1 month of purchasing my car from them. They claim they can never provide rentals. Then give people reliable carfax reports and a car that actually works. While they work on your car. They also make you wait hours upon hours to sign paperwork upstairs. DO NOT TRUST THEM when signing. Have your attorney present to review the 100% markup they add onto the original list price of your car!!! They do have some very nice people that TRY very hard like TJ, Onx and Kam are very good people in the Service/Sales department. But the General Manager Mike please Beware of him. However, they come up with the final numbers for your car upstairs.

    Does not recommend this dealer

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  • unprofessional

    Took forever, can't tell employees from customers everyone was all over the place, Sa and watched numerous of the employees almost crash the cars ...

    Dealer Response

    We are sorry to hear about your negative experience at A Better Way Wholesale Autos. We appreciate feedback like yours because it helps us identif...


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    Took forever, can't tell employees from customers everyone was all over the place, Sa and watched numerous of the employees almost crash the cars cause they fly in and out of the parking lot while transporting cars back and fourth from lots and to top it off the car I purchased from then had a huge recall on it that they did not make me aware of.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    We are sorry to hear about your negative experience at A Better Way Wholesale Autos. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. We'd like the chance to speak with you and hear your concern. Please contact us at your convenience. Your satisfaction is of the utmost importance. Sincerely, A Better Way Wholesale Autos Team


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  • Very Happy!..
    February 21, 2017

    Thank you very much sale rep. Anna Gill you are the best and everybody on A Better Way Whole Sale. Good price and honest people!


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    Thank you very much sale rep. Anna Gill you are the best and everybody on A Better Way Whole Sale. Good price and honest people!

    Does recommend this dealer

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