Reviews

Average Ratings

5.0
94 lifetime reviews.
  • LovesNavigators

    everything was great, nice people, quick service, loaner car. We've purchased 6 cars from Pugmire since 1990 and used their service on every car....

    Dealer Response

    Carol, it was a pleasure to read about your sixth car-buying experience at Pugmire Lincoln Inc. Our top priority is delivering top-notch service ...


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    everything was great, nice people, quick service, loaner car. We've purchased 6 cars from Pugmire since 1990 and used their service on every car. Barry and the other guys in Service are great, couldn't be nicer, they don't do work that isn't necessary. And it was a pleasure to buy our last car from Nathan. Just saw the 2018 Navigator. Wow! Might be visiting Nathan again soon. Best Dealership in Atlanta. They aren't near my house but worth the drive.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Carol, it was a pleasure to read about your sixth car-buying experience at Pugmire Lincoln Inc. Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Barry and Nathan provided you with such a memorable and outstanding experiences. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, Pat McConville - Service Manager


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  • Senior

    Beautiful facility. Employees very courteous and professional.


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    Beautiful facility. Employees very courteous and professional.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent service

    I was stressed because the car just shutdown at the red light, however, when I arrived at Pugmire dealership, the Lincoln service had notified the...

    Dealer Response

    Phyllis Thanks for the kind words regarding Barry and the service our team provided you. We strive to excel in this area and we have the best staf...


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    I was stressed because the car just shutdown at the red light, however, when I arrived at Pugmire dealership, the Lincoln service had notified them and "Barry" made the loaner tranistion smooth and assured me they would service my car Monday morning. Just being in town for a 10 day vacation, Pugmire and Lincoln Service helped to make my trip to Atlanta **Fabulous**with absolutely no regrets.Thanks Barry, Pugmier and Lincoln!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Phyllis Thanks for the kind words regarding Barry and the service our team provided you. We strive to excel in this area and we have the best staff in the business. I am so glad we got your vehicle repaired promptly and you were able to resume your vacation. Thanks again!


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  • Great Team Players

    My salesman Carl M. was a true gentleman, honest and very knowledgeable concerning the sale of my vehicle. Greg A. was just as great and knowledge...


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    My salesman Carl M. was a true gentleman, honest and very knowledgeable concerning the sale of my vehicle. Greg A. was just as great and knowledgeable in putting the deal together. My husband and I appreciate them both. Great Team Players!!!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service, friendly staff, clean facility

    courteous and friendly staff. Helpful when I asked questions. Went over vehicle thoroughly before I left the lot with it.

    Dealer Response

    Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Pugmire Lincoln commitment to customer care and we'...


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    courteous and friendly staff. Helpful when I asked questions. Went over vehicle thoroughly before I left the lot with it.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Pugmire Lincoln commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Greg Arrington


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  • Great Service

    Forrest & Barry in Service are professional and so easy to deal with! Bill the cashier always greets me with a smile. The price was very reasonabl...

    Dealer Response

    Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback alon...


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    Forrest & Barry in Service are professional and so easy to deal with! Bill the cashier always greets me with a smile. The price was very reasonable and the service fast

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to Forrest, Barry and Bill. Drive safely. Best, Helen Pugmire - Internet Manager


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  • Pugmire Lincoln

    Nick Nasser, our sales person , was very knowledgeable about the vehicle & the purchasing process. When we came to Pugmire we had not decided the ...

    Dealer Response

    Linda, thanks for this nice review! Nick truly knows his stuff. We make sure all of our employees are knowledgeable and courteous, and he will be ...


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    Nick Nasser, our sales person , was very knowledgeable about the vehicle & the purchasing process. When we came to Pugmire we had not decided the make or model we were interested in & had not planned to purchase at this time. Nick was not pushy & did not try to "convince" us on a particular vehicle. He simply pointed out the features/functions & explained the warranties/maintenance schedule & actually LISTENED to us about our vehicle needs.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Linda, thanks for this nice review! Nick truly knows his stuff. We make sure all of our employees are knowledgeable and courteous, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs. Also, check out our Facebook page for exclusive deals. Regards, Greg Arrington


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  • Purchasing a Lincoln Towncar from Pugmire

    Once several visits, Nick (Sales Rep) was very patience and accommodating to my needs. He was very professional and work with me to gain a maximu...

    Dealer Response

    Will, thanks so much for this 5-star review about your sales experience! We always enjoy hearing from our customers. I am pleased to hear that our...


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    Once several visits, Nick (Sales Rep) was very patience and accommodating to my needs. He was very professional and work with me to gain a maximum trade-in value on my used 2000 Lincoln Cartier.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Will, thanks so much for this 5-star review about your sales experience! We always enjoy hearing from our customers. I am pleased to hear that our team has consistently been helpful and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Regards, Greg Arrington


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  • Courteous and timely service

    Sales person made an appointment and was ready for my arrival. Transaction was handled with priority. I was in and out in 90 minutes.

    Dealer Response

    John, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud t...


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    Sales person made an appointment and was ready for my arrival. Transaction was handled with priority. I was in and out in 90 minutes.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us. Follow us on Facebook for access to exclusive content! Regards, Helen Pugmire - Internet Manager


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  • Routine oil change and tire rotation

    Very efficient, and quick. Checked right away about my maintenance plan and confirmed it. I was there about 30 minutes and they were finished with...

    Dealer Response

    Debra, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience wa...


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    Very efficient, and quick. Checked right away about my maintenance plan and confirmed it. I was there about 30 minutes and they were finished with my oil change and tire rotation.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Debra, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Regards, Helen Pugmire - Internet Manager, (sales) Greg Arrington


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