Mercedes-Benz of Reno

(4.6) 108 reviews

Dealer on Cars.com since October 2017

Currently in stock!

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New Used Service

Today's Hours

Sales 8:00 AM - 7:00 PM
Service 7:00 AM - 6:00 PM
Mon 8:00 AM - 7:00 PM
Tue 8:00 AM - 7:00 PM
Wed 8:00 AM - 7:00 PM
Thu 8:00 AM - 7:00 PM
Fri 8:00 AM - 7:00 PM
Sat 8:00 AM - 8:00 PM
Sun 10:00 AM - 6:00 PM
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed

Reviews

4.6
108 lifetime reviews.
  • GLK purchase

    From the initial contact with the sales representative through the negotiations and actual finance discussions, the entire experience far exceeded our... expectations. All of the staff members we met were very professional, extremely knowledgeable and friendly. At no point were we pressured or made to feel uncomfortable in any way. Everything related to the purchase was great.

    Customer Service
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • MBZ Reno Survey

    My salesperson Issac Ndalo was great I would recommend him to my friends. I am old school, I like the negotiation, so the no negotiation price that i...s Auto Nation's policy was not to my liking. The preowned Lincoln we purchased is a great car. Thanks to Issac , the Sales Management, and Financing for making my buying experience at MBZ Reno a great one!

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Mercedes c300 service

    Anthony was very thorough and welcoming! He made the servicing of my car easy!!!

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lynn, thank you for your wonderful comments, but your low rating has us concerned. If you'd like, please contact our General Manager at (775) 326-4000... if there is anything we can do for you.


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Service & Repair

Service Reviews

4.6

19 lifetime reviews of the Service Department.

  • Mercedes c300 service

    Anthony was very thorough and welcoming! He made the servicing of my car easy!!!

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lynn, thank you for your wonderful comments, but your low rating has us concerned. If you'd like, please contact our General Manager at (775) 326-4000... if there is anything we can do for you.


  • Mercedes A service

    Jarett, my service manage checked me in quickly and keep me informed of the progress of the service

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service Pricing

    Oil, Filter Change

    $150

    Tire Rotation

    $34

    Wheel Balance

    $80

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since October 2017

We make buying and selling your vehicle easy. The price you see is the price you pay. Every 1Price Pre-Owned Vehicle we sell is one, no-haggle price and it comes with a 5-day return policy*. Plus, we'll buy your car and you don't have to buy one from us. Now that's easy. *Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
Mercedes-Benz of Reno
11500 S Virginia St Reno, NV 89511
New (866) 786-6080
Used (888) 462-8469
Service (888) 461-3306
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