Mercedes-Benz of Reno

Rectangle 48
Sales 8:00 AM - 8:00 PM
Service 8:00 AM - 4:00 PM

Mercedes-Benz of Reno Hours

Sales

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 7:00 PM

Saturday

8:00 AM - 8:00 PM

Sunday

10:00 AM - 6:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2017

We make buying and selling your vehicle easy. The price you see is the price you pay. Every 1Price Pre-Owned Vehicle we

...

sell is one, no-haggle price and it comes with a 5-day return policy*. Plus, we'll buy your car and you don't have to buy one from us. Now that's easy. *Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

Service

Oil, Filter Change

$150

Tire Rotation

$34

Wheel Balance

$80

Coolant System Service

$202

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
129 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 1, 2018

    Fast friendly and timely service. Was able to get an appointment when I needed it.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    September 26, 2018

    Best customer service in the Auto Industry and best personnel at Mercedes of Reno,NV!

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    Came in for service or repair
    Did make a purchase
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  • January 19, 2016

    From the initial contact with the sales representative through the negotiations and actual finance discussions, the entire experience far exceeded our... expectations. All of the staff members we met were very professional, extremely knowledgeable and friendly. At no point were we pressured or made to feel uncomfortable in any way. Everything related to the purchase was great.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 25, 2018

    Joe Castleberry is the best service professional with whom we have ever experienced. We have had many cars, MB, Range Rover, Audi, etc., and Joe stands... out always. We've worked with Joe for many years and he has always been very professional, helpful, and informative.

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    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    August 28, 2018

    This was the best experience I have ever had at a car dealer.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 21, 2018

    excellent service, no waiting for anything. They took me to work and picked me up. no issues at all

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    Came in for service or repair
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  • 5.0 out of 5
    August 15, 2018

    Joe was great as usual. Provided loaner so we could go home and come back the next day rather than having to wait all day as the service was going to... take several hours.

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    Did make a purchase
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    Dealer Response

    We are happy you had a pleasant service experience here at Mercedes-Benz of Reno. If you ever need help, just give us a call. Happy motoring!

  • 5.0 out of 5
    August 14, 2018

    Newly renovated facility, great service. Service Advisor Jarrett is always accomodating even if I show with no appointment.

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    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    August 4, 2018

    We found Dan's 2015 Subaru Outback online. It was confusing at first when I called to make arrangements to see it and they didn't have it on... the lot. However, Michael Craig was very patient and was available through the process until Dan drove away in his almost new Subaru Outback. Meanwhile, in conversation with Michael, I had expressed my desire to purchase a gently-used Toyota Tundra. He contacted me shortly after Dan got his car and sure enough, he'd found the perfect truck for me in Arizona. After a week on vacation at the coast, we returned to test drive and purchase my pretty, gently-used Toyota Tundra. What a pleasure it was for me to avoid all the shopping around and just have Michael find me what I wanted. I would definitely recommend Michael and Mercedes-Benz of Reno to anyone looking to buy a new/used car/truck.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 31, 2018

    I hate buying a car! But Mercedes was low pressure, easy, helpful and actually fun. I appreciate how easy they made this process!!

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    Shopped for a new car
    Did make a purchase
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