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Reviews

Average Ratings

3.7
8 lifetime reviews.
  • Great dealership, fantastic car buying experience.

    Great dealership, fantastic car buying experience.


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    Great dealership, fantastic car buying experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent buying experience at Cerritos Nissan!

    I have been looking for months, for "just the right deal" and finally found it on a sunny Saturday morning. I called, the car was still available,...


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    I have been looking for months, for "just the right deal" and finally found it on a sunny Saturday morning. I called, the car was still available, two were, at that price. When I got there, the white one was gone, but the black one was still available. I test drove it, filled out the paperwork, and my salesman and the sales manager were able to instead, find me a white one just like the one that was sold before I got there, and gave me the best possible outcome I could have hoped for! They bent over backwards and looked for quite a while for the right car to make me happy, and made a deal and a price and financing that made me happy. They fed me hotdogs from the barbecue out front, supplied cold bottled water because it was a warm day. I drove out of there completely happy with my whole experience, the price, the car, the financing, all of it. I have been driving the car for more than a week, and still in love with it. The mileage is noticeably better than the number posted on the window sticker, but maybe I am just a thrifty driver LOL. There is not one scratch, smudge, whistle, rattle, buzz or smell that I am able to tell. It is a GOOD CAR. Everyone there was very courteous, helpful, and sincere. THANK YOU CERRITOS NISSAN! You ROCK!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Do not believe the hype ..

    After buying a "used" car I used quotations since I keep hearing that as an excused for having it for six months and things are going wrong with t...


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    After buying a "used" car I used quotations since I keep hearing that as an excused for having it for six months and things are going wrong with the car and that's all they can say. When buying a car here make sure to ask what exactly was done to make the car "certified" to sell and show you proof of the work done because if you do not purchase their extended coverage that should be explained when things start happening they will no longer help you or feel they have done anything wrong because it was "certified".I am truly disappointed ever coming here and thinking I was making a smart purchase since there well known guess this is a lesson learned .

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Pleasant visit & test drive experience

    Went looking online for a NV3500 Passenger van & Mr. Baker called back the next day to check in with my progress. The wife & I stopped in during o...


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    Went looking online for a NV3500 Passenger van & Mr. Baker called back the next day to check in with my progress. The wife & I stopped in during our lunch hour & Mr. Baker was availalbe to take us out on a test drive & provide many details on the NV. He appeared to be very knowledge on the van. At the end we decided to hold off on the NV purchase but I would definetly give Mr.Baker an opportunity if we circle back to the NV.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Bad Impression!

    I was seeking information about the warrantee on my Nissan battery that had gone bad. The woman that answered the phone was not friendly or helpfu...


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    I was seeking information about the warrantee on my Nissan battery that had gone bad. The woman that answered the phone was not friendly or helpful. She said that she would have someone from their auto service and repair contact me by phone. I never received the call. I am assuming when their sales personnel is trying to sell you a car, they have to be extra nice. However, when you are having trouble with a previously purchased Nissan, whether it be at this location or another dealer, they seem not to be interested.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Buying Experience

    Bought a Leaf here and ended up meeting 1/2 of the staff. Sales guys (Jorge, Shon, Kentucky, Jose and Shant) are very welcoming, friendly and know...


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    Bought a Leaf here and ended up meeting 1/2 of the staff. Sales guys (Jorge, Shon, Kentucky, Jose and Shant) are very welcoming, friendly and knowledgeable. If they couldn't answer a question, they knew someone that could. Finance manager, Omar, is amazing at his job. The General managers (Pat and Jeff) are nice, friendly and not bossy as one can expect from a large volume dealer. But the "icing on the cake" is Karen, Customer Relations manager. She is caring, personable and made this the most pleasant car-buying experience ever. I've worked in car sales before and I wish I had such great people on my team. Service team is great too. Everyone at Cerritos Nissan deserves top accolades. We are looking for another car and will definitely shop here first. A lengthy review, but they deserve it...

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Service

    The guys were very helpful and accomodating!!! And we love the car!!


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    The guys were very helpful and accomodating!!! And we love the car!!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • alfredo sales consultant was grear

    He gave me the utmost attention and the sales manager got me a great deal 5 stars all the way E the service


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    He gave me the utmost attention and the sales manager got me a great deal 5 stars all the way E the service

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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