Earnhardt Kia

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
315 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    June 16, 2020

    internet sales is dead. They rope you in then try to do deals. If you are pre-approved its doesn't help. They have to try to sell you on payments not the... price of the car and if you don't like that deal they show a car that smells and is way older. It's bait and switch.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 5, 2020

    Great place to bring ones vehicle, my service person Clint always greets me upon arrival and keeps me abreast on how my service is going. The waiting areas... are nice and adequate. I would recommend this Kia delearship

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Robert, we are happy to see that Clint always takes care of you! Thank you for your feedback and we look forward to serving you again! Regards, Sco...tt Potter General Sales Manager scott.potter@earnhardt.com

  • February 12, 2017

    Really great compared to the Dealership i was at the day before going to this dealership and actually just being asked what i was looking for and the way... i was aproched by the sales guy he was there to help and not sell me into anything i didnt ask for, which was great compared to the place i went to previous that tried to get me into cars i didnt want with automatic transimssions

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for this 5-star review about your experience! We always enjoy hearing from our customers. I am pleased to hear that our team was helpfu...l during your visit and that they accommodated your needs. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Best, David Clark, david.clark@earnhardt.com

  • 5.0 out of 5
    April 28, 2020

    I have always and will always continue to have all my service with my Kia vehicles done at Earnhardt Kia. They are excellent and you can't beat the customer... service. Also I will never do business with any other dealership. Earnhardt Kia is the best all the way around!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Alison, it's wonderful to see that our team worked hard to make sure you left a happy customer! We appreciate you choosing us and we can't wait to ...see you again! Regards, Scott Potter General Sales Manager scott.potter@earnhardt.com

  • 5.0 out of 5
    April 16, 2020

    Do all my service here. They have been taking care of me for 5 years and never had a problem. Always friendly and courteous and very professional.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Duke, we appreciate your loyalty and we look forward to serving you for many more years to come! Thank you so much! Regards, Scott Potter General S...ales Manager scott.potter@earnhardt.com

  • 5.0 out of 5
    March 10, 2020

    This is a great place to get your vehicle serviced. The staff is really nice and truthful. I will come back always to get my Optima serviced here.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Todd, Thank you so much for your review! It is great to hear everything was done quickly and to your satisfaction! We appreciate you for taking the... time to leave your feedback, we sincerely value your business and look forward to your next visit! Regards, Scott Potter General Sales Manager scott.potter@earnhardt.com

  • 5.0 out of 5
    March 4, 2020

    Always get great customer service from Ed, keeps me informed , great place . I only come here even tho it’s far from home . No pressure to spend more only... what’s needed

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Michelle, We're glad to see you had a positive visit with us! Ed is an outstanding asset to us here and always makes sure our customers go home hap...py. Regards, Scott Potter General Sales Manager scott.potter@earnhardt.com

  • 5.0 out of 5
    February 26, 2020

    Great service, one of the best buying experiences that I’ve had by far. Mary Ann is the best in sales and took care of my every need and answered all my... questions. 5 stars!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're extremely proud of Mary Ann and her efforts to ensure that you found the perfect car! Should you ever have any questions, please don't hesitate ...to ask! Regards, Scott Potter General Sales Manager scott.potter@earnhardt.com

  • 5.0 out of 5
    February 5, 2020

    Whether a service matter or repair is minute, or massive; Jason provides exemplary customer service. My wife’s recent experience with her Soul, with... Jason’s attention to detail, solidifies our loyalty to Earnhardt Kia.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Vernon and Elizabeth, We can't tell you how nice it feels to hear that Jason went above and beyond to make sure your experience at Earnhardt Kia ...was a memorable one. Feel free to call or stop by if there is anything else we can do for you. Take care! Regards, Scott Potter General Sales Manager scott.potter@earnhardt.com

  • 5.0 out of 5
    February 2, 2020

    Always professional , friendly and quick with their service. Have been dealing with this dealership and their service department for 10 years and it... is alway exceptional

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We cannot thank you enough for your thoughtful review, Kat. The satisfaction of our customers is of the utmost importance to us and we're pleased to h...ear that is what you received. Regards, Scott Potter General Sales Manager scott.potter@earnhardt.com

View More Reviews