Honda Carland

Took my 2017 Honda CRV into Honda and Mike Rivera serviced it. Very honest experienced and professional would highly recommend him. John Boyer

I just wanted to take a moment to thank you Zahid Khan for all your help with finding the perfect car for me. Your patience, expertise, and willingness to answer all my questions made the whole process much easier and more enjoyable. I really appreciate the effort you put into making sure I found a vehicle that suited my needs. Thanks again for everything! Max Arana Best regards,

My wife and I decided to give Honda Carland a chance despite the numerous negative reviews we had read online. Unfortunately, our experience proved that the negative feedback was well-founded. We attempted to purchase a new 2024 Honda, but the communication and transparency throughout the process were severely lacking. We received multiple empty promises, and on the day we were supposed to pick up our vehicle, our sales rep didn’t even inform us that he would be out of the office. To make matters worse, we were told that the vehicle we had delivered to the dealership was damaged and that we would need to wait another 3-4 days for a new vehicle to be shipped. In the end, we decided to take our business to Lou Sobh, where we had an all-around excellent experience. Based on our experience, we cannot recommend Honda Carland.

I recently purchased my 4th Honda Odyssey this past July 2024. My sales advisor Ryan Walcott was amazing, he made the experience easy and satisfying. We went in with a price we wanted to pay, and he was able to match the price within a few hundred dollars. He also went over and above to satisfy my desire to have interior floor mats at no extra cost. We have always been satisfied customers at Honda CARLAND within the sales department and service department. This is the reason we only buy Honda Vehicles. Thank you Mr & Mrs. Flanagan

This dealership has An Unethical Sales Practice. They took advantage of my young daughter with $5000 warranty sales, after i deal direct with Ryan Walcott and told him many times do not sell my daughter anything else, it is her first car she cant afford monthly payment i have to help her. for whatever reason they sold her and she did not even know it. I reach out to him but he block my call. Please don’t be the next victim.

Bought our CRV there. Test drive was great. Afterward they took the car to detail it while I went through the hours of buying, financing, etc. Finally when I went to drive it home, there was a dent in the right rear quarter-panel. Looked like someone hit it with a hammer. They promised up and down that if I drove it home and brought it back the next week they would repair it. I was trusting enough to believe them. Their repair was nothing more than a dab of paint. They flat-out refused to do more. I paid for a new car and got one with a dent. Honda makes a great product, but I'll never go back to this dealer. Don't believe a word they say.

You can never speak to an actual service person on the phone- it is a fully automated system. You have to wait for 10 minutes at least to speak up a service technician when you arrive on time for your appointment. Then, when they code your paperwork incorrectly they (Jamie) call you to rudely accuse you of their mistake.

Fantastic experience working with Jay in the service department. I always use Jay for all my service needs. He is very helpful and explains my service needs.

I'm very disappointed in my experience at Honda Carland and do not recommend this dealership to anyone. My wife and I were ready to purchase a used Honda Odyssey and very motivated to do it quickly with finances prepared and in place to do so. We had one picked out that we fell in love with (low mileage, certified, right price) and did everything in our power to make the deal happen all to have someone else sweep right in and get it before we did. Our salesperson who was overall quite kind, did not communicate greatly and jumped the gun several times on telling us when to come to the dealership. After we rescheduled THREE times because the van wasn't ready, we showed up last Saturday at 3:30 (after being told 3) to learn that the van was STILL not ready to test drive. We decided to move on and give the benefit of the doubt. We set up time to test drive on Monday at Noon. I get there EARLY just to make sure I was there first to test drive and purchase the van, and was told to "wait on my salesperson to arrive". So, what did I do? I sat around for 45 minutes waiting on my salesperson. During that time, I realized the van was out front due to someone that had just test-drove it, and I overheard the sale going down. I then spoke with a salesperson who confirmed my investigation/assumptions. The salesteam KNEW I was there waiting on a vehicle that was currently being purchased from someone else and then they wanted to wait till my salesperson showed up to tell me? Huge waste of time for me AND my wife who was travelling in from an hour away to see it as well. I then asked to speak to the manager (I wish I had grabbed his name) who acted like they wanted to do ANYTHING but listen/help me. He cut me off several times, looked at his watch repeatedly, and pretty much dismissed my concerns entirely. To be fair, he eventually apologized, but that was only after I didn't back down. PLEASE go elsewhere for your purchase. These people made it clear that they DO NOT care about serving their customer. They care about 1 thing and 1 thing only - closing a deal. It doesn't matter if you had previous arrangements made, it doesn't matter if you were first in line, it doesn't matter! I'd imagine they give decent service if you are indeed the one purchasing, but if someone comes in underneath you to purchase your vehicle, good luck receiving any service whatsoever. We were even considering purchasing the van without the test drive on Saturday just to make sure we held it, all to be told to hold off because they wanted us to test drive the finished product! We were literally just following the directions that they gave us! Terrible experience, they DO NOT deserve your business.

Since 1985, I have purchased 3 cars from Honda Carland and when it's time will buy there again. Have always had them serviced there as well because of their excellent customer service.