BBB Accredited Business Dallas / Northeast Texas. We specialize in selling imports such as LEXUS, TOYOTA, BMW, MINI, ACURA, HONDA, HYUNDAI, INFINITI, NISSAN, & MERCEDES-BENZ automobiles, trucks and suv's.
Our Mission is to take an extra step and add a personal touch to our relationship. We believe in No Pressure Selling and understanding your needs. We have built our reputation on unparalleled customer satisfaction and long-term customer loyalty. Our commitment is to make your visit to Ace Imports a pleasant and hassle-free experience and to ensure that your personal needs, as a customer remains our most important mission.
"Your Best Source for Pre-Owned, Exceptionally Clean, High-Line Luxury Automobiles."
This is my 3rd purchase from Ace Imports! very satisfied with all of them, the first car I purchased was about 6 years ago and my son is still driving... it. The set up at this dealership is designed to be buyers friendly, there is NO SALES PERSON! you deal with the owner himself or his very lovely business manager Melissa! Cars are always super clean and ready , their no haggle approach along with very compatible prices make it very easy to purchase a vehicle, they always stand behind their vehicles and we have never had an issue that was not resolved to our satisfaction, Thanks Kenny And Melissa, we will come back!
Alan, Thank you so very much for your kind remarks, we are glad to be able to fulfill your automotive needs and it has been a great pleasure doing tha...t. Look forward to see you soon.
I didn’t have a lot of time to look for a new car after my old car got totalled. So I shopped online and contacted several dealers. Believe it or not Kenny... from Ace Imports was the only one that responded to my inquiries. After several emails and text messages I finally got a minute to go test drive and buy the Lexus I always wanted. The car was so clean that is still smelled brand new. Melissa had my paperwork ready and I was in & out in 5 minutes. Ace Imports is a awesome place to get a car you always wanted!!!
Dear Cristina, it was a pleasure meeting you and serving your automobile purchase needs, we try to excel in what we do and do our best to offer best c...ustomer service . We appreciate your business and look forward to see you in future.
Looking for a BMW for my wife I found this company, price was very reasonable and it was exact color combination she wanted. We had been to several small... and large dealerships most of which had disappointed us one way or the other, they had cars advertised that did not exist or hidden damages, cars that were not prepared to be sold or rude sales people! We were greeted with smile and taken straight to the car we'd gone to see, test drive was pleasant and we were told very politely about no haggle sales process. We decided to shop some more but at the end of the day, they had the best product at best price. Kenny and Melissa are a great team, they worked relentlessly to get it all done in our limited time frame and we left their place with a smile in our faces. Thank you from both of us to both of you.
Jo, It was a pleasure working with you, we try to offer maximum transparency to our customers, we are glad you had a good experience and look forward ...to serve you again in future.
Our credit situation went south after some severe medical issues, we were stuck with pile of bills, an old car that was on it's last leg and not the ability... to obtain credit. An old friend who had purchased several cars from Ace Imports suggested we talk to them, what a pleasure it was from first moment we walked in, we were greeted by the owner -Kenny- who treated us with utmost respect, he explained special financing process to us very openly but respectfully, we had been treated like dirt in several other places without any positive outcome. We purchased a late model import still under factory warranty, our cash down payment was nominal and our monthly payment is very affordable. Finance process was handle by Melissa, a very knowledgeable, sincere and helpful person, we even got to meet her little girls Lexi and Daisy ! We are pleased and will be going back for life, thanks Kenny and Melissa.
It was a pleasure serving you and we are very happy to meet your car buying needs. We look forward to seeing you both again in the future. Lexi & Da...isy said to come by anytime to visit.
I was looking for a 2013-2015 Lexus RX350 within 250-300 Miles of Houston. Obviously this isn't a rare car but I was looking for specific exterior and... interior color(s) and that really limited my choices. I don't want to say that the car was easy to find but I would say there were about 15-20 feasible options throughout the IH-45, 35, 10 Triangle. I went and looked at many of the available cars throughout southern TX and finally decided I would drive to Dallas to look at a few of the cars as well. As soon as I walked into the Ace Imports dealership I was really impressed with the relatively small, yet immaculate show room...all of the cars looked great...and when I saw the car I drove there for I was very impressed. Kenny, the Owner, was very nice (yea I know, he wants to sell a car) but I felt he really went out of his way to explain things and he took his time with us yet didn't pressure us in the buying process. The whole time he was talking I couldn't stop looking at the car and how beautiful and well taken care of it was. He let us test drive the car on our own and that gave me time to really feel the car out and push buttons etc. This is all truthful...and this is the key takeaway...I compared all of the exact year, model, color in the TX Triangle...comparing apples to apples regarding mileage, features, options...and at the end of the day this car I bought from Ace Imports was very well priced and highly competitive. Honestly, Kenny didn't budge on the price but I knew (and he knew) that I couldn't beat the price for that year, model, color, options, etc. Sometimes you might leave a dealership wondering if you got screwed over, but this was a very fair deal for all involved and he beat out every option I saw in TX...all things considered. Whenever I buy my next car...I am definitely going to give Ace Imports a look!
Jimmy, Appreciate your business and your kind comments, you are a pleasure to work with, We didn't have to work too hard to sell you a car! you knew w...hat you wanted and what you wanted to pay for it, all we had to do was explain your options and make the purchase experience easy. I would love to have more opportunities to serve you and your family.
Best car buying experience ever! We are from west Texas, we are from the community of people who look in your eyes, shake your hand, and stand behind their... words. We do not like haggling over prices, we respect commerce, but we demand fair deals. ACE IMPORTS WAS IT! We went to Dallas with three cars and three dealers in mind, took us a complete day to visit and test-drive cars, a whole day with bad experiences and deceptions. Tired and frustrated we decided to go back home, just happened to pass by Ace Imports on our way back. It was late Saturday afternoon and we knew our bank was not even open to help us with financing but we stopped by anyway and we are glad we did. They had a nice selection of clean cars and SUVs, Kenny helped us to test drive a couple, to our surprise we found exactly what we needed and at a very reasonable price, even though they were about to close, He had few of his people stay and help us purchase the car. Melissa was a pleasure to work with and her witty attitude made a great positive difference in our decision. He also trusted us to take the car out of town and have our bank take care of the finances on Monday. It was an amazing experience, we have had the car for almost a month, and we love it more every day, folks at Ace Imports did what a reputable business would do; we will be customers for life.
You are absolutely welcome, we enjoyed staying late and assisting you, we are here because of you and for you so it is our duty to accommodate our cus...tomers needs. We treat our customers like family and your satisfaction comes first.
My wife found a vehicle online that fit exactly what we were looking for and it directed us to this dealership. When we showed up the owner of the dealership,... Kenny, greeted us. He had just undergone surgery and despite all of what he was going through he helped us with the whole process of inspecting and test driving the vehicle. Melissa, his business partner, talked us through the whole financial process and it was such an easy going conversation. I have never had such a pleasant time purchasing a pre-owned vehicle. The last vehicle I purchased took 3 hours to get through the finance department but not here. We were finished after about 30 minutes smiling and laughing the whole time. I told my wife I enjoyed going through the purchase process more than actually driving off the lot with the vehicle. I will definitely tell all my friends to go here and plan to invite Kenny & Melissa to go out to dinner sometime for making this such a wonderful experience.
Nicholas, thanks for your great review, I am glad I was able to help you that day , you both were very easy to work with because you knew exactly what... you wanted and exactly how you had planed your purchase. I look forward to many years of great relationship.
It was a pleasure to work with Ace Imports. My husband & I purchased a Toyota Camry & there ended up being an issue with the display screen. Kenny &... Melissa went out of their way to make it right. We wouldn't have gotten that personalized service at a big dealership! We are happy that we bought the car from Ace & we will definitely buy another car from them in the future!
It was our pleasure to serve you and help you with your new car, there are times that something doesn't work as they are supposed to, our duty is to m...ake it right and I am glad we did it for you. Enjoy your new car and we look forward to serve you again.
I purchased a Lexus LS 460l the owner Kenny was very helpful, honest and all around great experience with buying my car...look fwd to purchasing again... and referring new customers!
Thanks for your kind remarks, you were a pleasure to work with and we look forward to serve you again in future.
Was looking for LS430, and came across ACE IMPORTS, Kenny and Michelle where great, There was a no pressure sales approach, I am usually apprehensive about... purchasing cars due the salesman just trying to close the deal. Kenny put all my worries to ease and said by the end of the day I would be driving a Lexus, he was 100% correct!!! He even came and spent as much time as needed to explain EVERY feature of the car. I left the dealership very happy, Kenny is focused on creating customers for life.
Sam , it was absolutely our outmost pleasure serving you and I am glad it worked well for you, you are a great person and your positive personality ma...de our transaction easier. best of luck and look forward to many years of pleasant relationship.