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Reviews

Average Ratings

4.9
Average based on 470 reviews.
  • Ms Rosa

    Just purchase a vehicle from this dealership- had a great experience. hats off to Gumal. Thanks


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    Just purchase a vehicle from this dealership- had a great experience. hats off to Gumal. Thanks

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Salesman

    My experience at Capital Cadillac with salesman Kevin Jones was pleasant and full of information. When I'm ready to make my purchase, Kevin and Ca...


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    My experience at Capital Cadillac with salesman Kevin Jones was pleasant and full of information. When I'm ready to make my purchase, Kevin and Capital will be first on the list!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Julius Murray

    Julius Murray was a pleasure to work with. He was very professional, returned all calls promptly, and very helpful in explaining the features of t...


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    Julius Murray was a pleasure to work with. He was very professional, returned all calls promptly, and very helpful in explaining the features of the car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Outstanding service!

    The dealership is very clean and Miss Pat that sits at the door is kind and inviting. Our sales rep was Kevin Jones and he made the process extrem...


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    The dealership is very clean and Miss Pat that sits at the door is kind and inviting. Our sales rep was Kevin Jones and he made the process extremely easy for my husband and I to trade in our vehicle and get a gorgeous new SRX. We would definitely recommend this dealership and our sales rep, Kevin. Excellent service, friendly staff, clean environment and gorgeous vehicles!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Kevin Jones

    Kevin Jones was an outstanding person to work with at this dealership. He was professional, helpful, and honest with his opinions, and did not em...


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    Kevin Jones was an outstanding person to work with at this dealership. He was professional, helpful, and honest with his opinions, and did not employ the high-pressure sales tactics that can be so aggravating at car dealerships. If he didn't know the answer to one of my questions, he would find out from someone who did have the answer. I have bought many cars in my life, and this was definitely one of the more positive experiences.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent Service

    I came to Capital Cadillac looking for a Volvo XC90 that was listed online. Once we test drove the vehicle the salesman Julius Murray and I notic...


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    I came to Capital Cadillac looking for a Volvo XC90 that was listed online. Once we test drove the vehicle the salesman Julius Murray and I noticed that the vehicle was no good. He had no problem coming back in the office and finding something that was a better vehicle and better deal and it didn't take forever.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Jason in Service goes ABOVE & BEYOND1

    Jason in service went ABOVE & BEYOND to help me get the right H2 Hummer... He guided me through 3 in one day!!! We finally found a dream girl and ...


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    Jason in service went ABOVE & BEYOND to help me get the right H2 Hummer... He guided me through 3 in one day!!! We finally found a dream girl and now he is helping me to outfit her to be her best! I will be telling everyone how wonderful he is. They gave me a wonderful loaner for the duration that it took to get my truck finished.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • not for people with challenged credit

    Two gentlemen I worked with will call lazy and real lazy lazy only looked at the computer never really said much to me didn't want to hear my stor...

    Dealer Response

    Customer satisfaction is one of our most important priorities and I am discouraged to learn you left our dealership disappointed. Thank you for al...


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    Two gentlemen I worked with will call lazy and real lazy lazy only looked at the computer never really said much to me didn't want to hear my story and could care less if I had $2,500 to put down real lazy said no if you want to pay a ridiculous amount per month still no I lleft being very very disappointed

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Customer satisfaction is one of our most important priorities and I am discouraged to learn you left our dealership disappointed. Thank you for alerting us of this issue. I would like to apologize for your experience. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas of our customer service that need improvement. I would like to assure you that we never intend to do anything to upset our customers, however, if you are willing to contact us at your convenience, we would be more than happy to further discuss the issue and move forward in a positive direction. Sincerely, Elwyn Bridges - General Manager - elwyn.bridges@capitalcadillac.com - 770-952-2277


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  • Great Dealership

    It was pleasant and timely. IThe staff was very professional and knowledgeable. I would definitely recommend this Dealership to anyone looking to ...

    Dealer Response

    Tequilla , thank you for reviewing your service experience! We aim to provide time-efficient and pleasant service for our guests and we are proud ...


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    It was pleasant and timely. IThe staff was very professional and knowledgeable. I would definitely recommend this Dealership to anyone looking to purchase a new vehicle

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Tequilla , thank you for reviewing your service experience! We aim to provide time-efficient and pleasant service for our guests and we are proud that this was received during your time spent with us. Please keep us in mind for future needs and if you haven't already, follow us on Facebook for access to exclusive content! Best regards, Elwyn Bridges - General Manager


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  • Great Exerience

    I brought my car in to have several things looked at and worked on. Everything was done above and beyond.

    Dealer Response

    Mark, we really appreciate you taking the time to leave a review about your experience at Capital Cadillac. We're glad to hear that you felt that ...


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    I brought my car in to have several things looked at and worked on. Everything was done above and beyond.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Mark, we really appreciate you taking the time to leave a review about your experience at Capital Cadillac. We're glad to hear that you felt that our service team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Warm regards, Elwyn Bridges - General Manager


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