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Reviews

Average Ratings

4.9
568 lifetime reviews.
  • Great Prices and Responsive Salesperson

    I worked with Nathan over the phone and got a deal done with no haggling needed on a Saturday afternoon. I'm from the Nashville area and I found t...


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    I worked with Nathan over the phone and got a deal done with no haggling needed on a Saturday afternoon. I'm from the Nashville area and I found that it was far less of a hassle to buy my new Ford Explorer over the phone than it was going into a local dealer where I was forced to haggle and sit there while I waited for the local sales guy to get "manager approval" and still didn't get anything close to the price I got from Wade Ford. With Wade Ford I already knew I was getting the lowest price for any similar vehicle in the entire Southeastern United States, so I simply told them I wanted a vehicle, printed/signed/scanned and emailed the necessary verification documents, and met my salesperson in Chattanooga the very next day to pick up the car and sign paperwork. They would have delivered directly to my door, but Nathan offered to meet me half way (on his day off) at no extra charge.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great Staff

    Although I did not buy a vehicle there after all. They did a fantastic job and was very professional about it when I decided to wait. They eve...


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    Although I did not buy a vehicle there after all. They did a fantastic job and was very professional about it when I decided to wait. They even waited an hour after closing for me to get there and I live 4 hours away. Cree was great to deal with and very professional. I would highly recommend them.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Wasting my time

    Made an appointment for service. The sensor I needed was defective. Had to come back the next day. They said it would take 20 min. I have been her...

    Dealer Response

    Thank you, Jake, for reaching out to us. We understand your time is valuable. Please give us a call at (770) 436-1200 and we will do our best to m...


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    Made an appointment for service. The sensor I needed was defective. Had to come back the next day. They said it would take 20 min. I have been here for 1.5 hours and they just told me the tech has gone to lunch. Why wait 1.5hrs to tell me it will be another 1.5hrs? Doesn't seem like they care about my time.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Jake, for reaching out to us. We understand your time is valuable. Please give us a call at (770) 436-1200 and we will do our best to make this better. We hope to hear from you soon.


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  • Great service

    I saw a Ford F150 online and called to make an appointment, I went to see it and Mr. Sayed Hassan was my salesman. He was very good and very knowl...


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    I saw a Ford F150 online and called to make an appointment, I went to see it and Mr. Sayed Hassan was my salesman. He was very good and very knowledgeable he really took care of my and worked with his management team to get me the most money for my trade in and the best price on a new f150, I am very satisfied and recommend Wade Ford for your next vehicle purchase, look for Mr. Hassan he will take good care of you.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Quick and Excellent CSR

    Went to look at the car that I found on their website that morning, did a test drive. Then came back that evening after work and made my purchase....

    Dealer Response

    Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Thanks again for your business! Take care!


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    Went to look at the car that I found on their website that morning, did a test drive. Then came back that evening after work and made my purchase. I already had my loan from USAA so it made my car buy process very easy. All the sales guys was very nice and they didn't keep me waiting long.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Thanks again for your business! Take care!


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  • Problem Solved. Now recommend Wade Ford.

    I had previously done a review which downgraded the busing process due to an unexplained ad that appeared on 9/7/2016, concerning a price reductio...


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    I had previously done a review which downgraded the busing process due to an unexplained ad that appeared on 9/7/2016, concerning a price reduction on a car I purchased that same day. On 9/15 I received a phone call from Chris Greeson, General Sales Manager apologizing for the confusion. He is sending me a check to cover the difference in the price I paid and the lower price in the Facebook ad. I would certainly recommend Wade Ford to anyone looking for a Ford product.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Easiest Car Buying Experience Ever!

    We just bought a new 2016 Ford F-150 and had the pleasure of working with Steve Cole. I always dread car shopping and this was the EASIEST car buy...

    Dealer Response

    We're thrilled to hear that we were able to provide you with an easy, stress-free, and pleasant experience here at Wade Ford! We're always here fo...


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    We just bought a new 2016 Ford F-150 and had the pleasure of working with Steve Cole. I always dread car shopping and this was the EASIEST car buying experience ever!!! Steve showed us what we wanted to see and really cared about what we were looking for, with no pressure at all. I would highly recommend Steve and Wade Ford to anyone who is in the market for a new vehicle!!! Thank you Steve!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're thrilled to hear that we were able to provide you with an easy, stress-free, and pleasant experience here at Wade Ford! We're always here for exceptional service at a great value. Enjoy your new vehicle, and as always, drive safe!


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  • New Ford owner!

    I didn't have intentions on buying a car so quickly. I thought I was interested in the Ford Escape 2015 but when my husband and I went to the lot ...

    Dealer Response

    Thanks so much for the wonderful comments of the team here at Wade Ford. We appreciate your review of our team, and the staff here at Wade Ford lo...


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    I didn't have intentions on buying a car so quickly. I thought I was interested in the Ford Escape 2015 but when my husband and I went to the lot he showed me the 2016 Ford Fusion Se. I had a wonderful experience looking at several vehicles from Brandon one of the sales associates. So after weighing all my options I decided on the Fusion. The next day Cedric Huff the finance manager sealed the deal. I have an amazing interest rate and overall the quickest and most professional experience with me buying a car. I've owned Hondas, Dodges,Toyotas and now a Ford! I'm very happy with my choice and love my Fusion. Thanks to Brandon and Cedric at Wade Ford in Smyrna, Ga for all your help! #happyfordowner

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for the wonderful comments of the team here at Wade Ford. We appreciate your review of our team, and the staff here at Wade Ford look forward to further serving you in the future!


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  • Great buying experience

    I worked with Nathan. He is a great person and handled the process flawlessly. I have 32 years experience buying cars. They are by far the best at...


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    I worked with Nathan. He is a great person and handled the process flawlessly. I have 32 years experience buying cars. They are by far the best at price and process. I'll be back for sure.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Wade Ford Saturday service

    Service appointment was a great experience. Waiting time for service completion was very good. Services expected were performed. Waiting area is v...


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    Service appointment was a great experience. Waiting time for service completion was very good. Services expected were performed. Waiting area is very comfortable with Wifi available.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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