Reviews

Average Ratings

4.9
146 lifetime reviews.
  • Great Car Buying Experience

    Orlando Masson was a great help when I came in to purchase a car. I had traveled three hours and arrived near closing time. Several of the staff s...


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    Orlando Masson was a great help when I came in to purchase a car. I had traveled three hours and arrived near closing time. Several of the staff stayed well after hours to assist me in completing the purchase Thank you I am enjoying the car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Hassle-Free Purchase

    Our Sales associate, Alex Goergen, at BMW of Peoria provided us with a hassle-free auto shopping experience. His goal was to put us in the vehicl...


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    Our Sales associate, Alex Goergen, at BMW of Peoria provided us with a hassle-free auto shopping experience. His goal was to put us in the vehicle that would meet our needs, be fun to drive and at the same time provide us with the best possible price. Our schedule is hectic, and Alex made sure that all vehicles in our search were available and ready for a test drive. The financing experience was smooth and we were not pushed to purchased add-ons. The sales manager, Woody, and GM, Clinton, welcomed us and the entire staff were friendly and helpful. They also have a fine selection of trade in vehicles of every make and model. We will recommend BMW of Peoria to our friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great buying experience!

    My used car (E92 M3) buying experience was great. Carl was very knowledgeable of the car I was interested in and very passionate about cars and e...


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    My used car (E92 M3) buying experience was great. Carl was very knowledgeable of the car I was interested in and very passionate about cars and exceeding customer expectations. The buying process was very simple / stream-lined and the facilities / ammenties were quite nice. I even got to spend some time with the dealer owners family. I'm one happy customer.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • The used car we were looking for was prepared

    The car we were interested in was under a canopy, which was helpful, as it was raining hard. The car was wet so at was impossible to check body an...


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    The car we were interested in was under a canopy, which was helpful, as it was raining hard. The car was wet so at was impossible to check body and paint condition. Carl showed us many features and we went for a test drive, but because of the constant heavy rain we could not hear sufficient vital signs of the car. We decided to return an other day and made an appointment with Carl. He was very helpful.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Seven time buyer...and will go back!

    I have been a customer of BMW of Peoria for years now. My wife and I have purchased 7 vehicles here both new and used and my stepson has purchased...


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    I have been a customer of BMW of Peoria for years now. My wife and I have purchased 7 vehicles here both new and used and my stepson has purchased 1. Carl Luthy is a pleasure to work with along with Jim and the rest of the crew at the dealership. I would recommend BMW of Peoria to anyone and have sent friends there often. This is a great place to start and finish your vehicle buying process.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • First BMW

    I was able to get my first BMW by myself thanks to Jim and Carl. Will be back for my next car.


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    I was able to get my first BMW by myself thanks to Jim and Carl. Will be back for my next car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Relationship building car deals

    BMW Peoria makes the car buying experience as painless as possible. They also treat you great after the sale with free Saturday car washes and c...


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    BMW Peoria makes the car buying experience as painless as possible. They also treat you great after the sale with free Saturday car washes and clinics to understand your car better. Ask for Carl and you won’t be disappointed. The entire staff for that matter bends over backwards to help you out. I couldn’t recommend them higher. Even though I live 280 miles away I will buy my next car from this dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent Customer Service - Great Experience

    We had the best experience with the salesperson "Tom Poole". He was very helpful, fun, honest and sincere. He made the entire experience so smoot...


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    We had the best experience with the salesperson "Tom Poole". He was very helpful, fun, honest and sincere. He made the entire experience so smooth and enjoyable. We would recommend Tom to anyone searching for a new or used car. We are very pleased with our car and the care given during the process! Thank you Tom!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great time every visit.

    Always a pleasure when I have to take my car in for service. Always treat me great . Never have had issues. I have bought a few cars from them an...


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    Always a pleasure when I have to take my car in for service. Always treat me great . Never have had issues. I have bought a few cars from them and have been treated awesome when buying car. Everyone very friendly.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Sales Staff

    I would recommend this Dealership to everyone. I was warmly greeted upon entering and made to feel at home. I have know Tom Poole for years and ...


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    I would recommend this Dealership to everyone. I was warmly greeted upon entering and made to feel at home. I have know Tom Poole for years and would recommend him as a trustworthy and friendly sales person. This is where I will buy my next car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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