Fletcher Jones Motorcars of Fremont

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Reviews

Average Ratings

4.8
574 lifetime reviews. Includes reviews of Fletcher Jones Motorcars of Fremont from DealerRater.com
  • Lease with option to buy

    Great clean, nicely displayed vehicles, with patient, courteous service. I was very pleased with the salesmanship and overall service in buying a ...

    Dealer Response

    Hi Tracye, Congratulations on your new Mercedes-Benz! Thank you for sharing your feedback with us and I am so happy to hear that you were provided...


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    Great clean, nicely displayed vehicles, with patient, courteous service. I was very pleased with the salesmanship and overall service in buying a new car from Fletcher Jones Motorcars of Fremont. They were professional, knowledgeable, and very sensitive to my needs. I would recommend them to family and friends. Oh, did I mention friendly with appealing lighthearted humor? "The Best"!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Tracye, Congratulations on your new Mercedes-Benz! Thank you for sharing your feedback with us and I am so happy to hear that you were provided the Fletcher Jones Difference with our team. We absolutely look forward to working with you again and thank you for your recommendations! -Dody Abshir, Director of Internet Sales.


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  • Great customer service!
    April 14, 2017

    I bought my first mbenz with Tom and had a very smooth transaction. He made it very easy ~ from the test drive through the final closing. Great jo...

    Fletcher Jones Motorcars of Fremont

    Hi Elisea, Congratulations on your Mercedes-Benz! Thank you sharing your wonderful feedback! I am pleased to hear that Tom provided you the world-...


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    I bought my first mbenz with Tom and had a very smooth transaction. He made it very easy ~ from the test drive through the final closing. Great job Tom!

    Does recommend this dealer
    Fletcher Jones Motorcars of Fremont

    Hi Elisea, Congratulations on your Mercedes-Benz! Thank you sharing your wonderful feedback! I am pleased to hear that Tom provided you the world-class guests experience by showing you the Fletcher Jones Difference. If any questions arise, please don't hesitate to contact us. We are always happy to help! -Samir Karimi, Sales Manager


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  • Great caring service
    April 11, 2017

    Takes care of any problems that I have. Friendly service and willing to answer any question I have. Takes time with me to explain my car to me.

    Fletcher Jones Motorcars of Fremont

    Hello, Thank you for sharing your service feedback with us! I am pleased to hear that our team was great to work with and was able to earn your 5 ...


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    Takes care of any problems that I have. Friendly service and willing to answer any question I have. Takes time with me to explain my car to me.

    Does recommend this dealer
    Fletcher Jones Motorcars of Fremont

    Hello, Thank you for sharing your service feedback with us! I am pleased to hear that our team was great to work with and was able to earn your 5 star rating. This is what we like to hear in regards to not only our sales team but service as well. If any questions arise, please do not hesitate to reach out. We are happy to help! -Samir Karimi, Sales Manager


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  • Excellent buying experience at Fletchers
    April 8, 2017

    Mike Alkaddomui was a pleasure to work with. I have bought two cars from him and each time the buying process was smooth and easy. Mike Alkaddomui...

    Fletcher Jones Motorcars of Fremont

    Hi Mark, Congratulations on your new Mercedes-Benz! I am very pleased to hear that Mike and the team provided you the world-class guest experience...


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    Mike Alkaddomui was a pleasure to work with. I have bought two cars from him and each time the buying process was smooth and easy. Mike Alkaddomui works with you, the buyer, to make sure you get the car you want and most importantly, a price that you are comfortable with. I've been extremely happy with the latest car I have purchased from him. From the initial process of finding the right car down to signing the paper to buy the car, the process was smooth and everything was explained clearly to me.

    Does recommend this dealer
    Fletcher Jones Motorcars of Fremont

    Hi Mark, Congratulations on your new Mercedes-Benz! I am very pleased to hear that Mike and the team provided you the world-class guest experience and found your perfect car. We are happy to have earned your business once again and we look forward to assisting you for many years to come. If any questions arise, please don't hesitate to contact us. We are here to help! -Samir Karimi, Sales Manager


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  • Flawless Customer Service!

    Fletcher Jones provides great customer service, quality service and is very accommodating. Reliable, on time and they really go above and beyond c...

    Dealer Response

    Hi Maria, Thank you for sharing your feedback with us and I am so happy to hear that you were provided the Fletcher Jones Difference within our se...


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    Fletcher Jones provides great customer service, quality service and is very accommodating. Reliable, on time and they really go above and beyond customer expectations !

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Maria, Thank you for sharing your feedback with us and I am so happy to hear that you were provided the Fletcher Jones Difference within our service department. Thank you for your recommendations and please don't hesitate to reach out should you have any questions. We are always happy to help! -Samir Karimi, Sales Manager


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  • Wonderful experience at Fletchers
    March 30, 2017

    It has been outstanding experience getting my perfect car - GLE 350 4matic. Mozie Razawi has been great help. From first phone call to final deal,...

    Fletcher Jones Motorcars of Fremont

    Hi Abishek, Congratulations on your new Mercedes-Benz GLE 350! I am pleased to hear that Mozie made your purchasing experience a memorable one and...


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    It has been outstanding experience getting my perfect car - GLE 350 4matic. Mozie Razawi has been great help. From first phone call to final deal, I received professional and friendly customer service. He never once pressured me into leasing the car or closing the deal quickly. I was actually not sure to go with GLE 350 because of budget constraints. But finally Mozie helped me to get it within my budget with my choice - Diamond White with panoramic roof and premium 3 package. It's been 1 month and I loved my car. Looking forward for long relationship with Fletcher Jones Fremont.

    Does recommend this dealer
    Fletcher Jones Motorcars of Fremont

    Hi Abishek, Congratulations on your new Mercedes-Benz GLE 350! I am pleased to hear that Mozie made your purchasing experience a memorable one and took excellent care of you. We strive to provide the world class guest experience therefore; it's nice to hear that our team is delivering. We wish you many miles of enjoyment with your new Mercedes-Benz. -Samir Karimi, Sales Manager


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  • Great Experience

    It has been outstanding experience getting my perfect car - GLE 350 4matic. Mozie Razawi has been great help. From first phone call to final deal,...

    Dealer Response

    Hi Abishek, Congratulations on your new Mercedes-Benz GLE 350! I am pleased to hear that Mozie made your purchasing experience a memorable one and...


    Show Full Review

    It has been outstanding experience getting my perfect car - GLE 350 4matic. Mozie Razawi has been great help. From first phone call to final deal, I received professional and friendly customer service. He never once pressured me into leasing the car or closing the deal quickly. I was actually not sure to go with GLE 350 because of budget constraints. But finally Mozie helped me to get it within my budget with my choice - Diamond White with panoramic roof and premium 3 package. It's been 1 month and I loved my car. Looking forward for long relationship with Fletcher Jones Fremont.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Abishek, Congratulations on your new Mercedes-Benz GLE 350! I am pleased to hear that Mozie made your purchasing experience a memorable one and took excellent care of you. We strive to provide the world class guest experience therefore; it's nice to hear that our team is delivering. We wish you many miles of enjoyment with your new Mercedes-Benz. -Samir Karimi, Sales Manager


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  • Murphy - It Pays To Be Responsive
    March 28, 2017

    I was researching cars on the internet and determined that the E300 met my needs. I completed a form which was submitted to 4 dealerships. Glenn w...

    Fletcher Jones Motorcars of Fremont

    Hi Murphy92, Congratulations to you both on your new Mercedes-Benz! I am pleased to hear that Glenn and our team provided you the world class gues...


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    I was researching cars on the internet and determined that the E300 met my needs. I completed a form which was submitted to 4 dealerships. Glenn was the only one who responded with a price based on the information I provided. All the other dealers asked me to call them and provide information I has already given. My wife and I made an appointment with Glenn to see the two cars that meant my request. After seeing the cars I upgraded my options and Fletcher Jones found the car that met my requirements. Unfortunately, when the driver went to pick up the car it had been damaged but, they found another car with more options and honored the price we had arrived at. My wife was so impressed with the service she purchased a C300 convertible the next day. Attentive follow through pays off!

    Does recommend this dealer
    Fletcher Jones Motorcars of Fremont

    Hi Murphy92, Congratulations to you both on your new Mercedes-Benz! I am pleased to hear that Glenn and our team provided you the world class guest experience and made the whole process enjoyable from start to finish. We strive to be the best in the industry so I am happy to hear your praise. We wish you many miles of enjoyment and if any questions arise, please do not hesitate to contact us. We are here to help! -Samir Karimi, Sales Manager


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  • Marvin Ledesma is truly exceptional!!!
    March 28, 2017

    I have started shopping for a car about two weeks ago, as many of you might have experienced before that shopping for a car can be extremely dread...

    Fletcher Jones Motorcars of Fremont

    Hi KC904, Congratulations on your new Mercedes-Benz SLK! First I am pleased to hear that Marvin and our team provided you the world class guest ex...


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    I have started shopping for a car about two weeks ago, as many of you might have experienced before that shopping for a car can be extremely dreadful and at times just downright unpleasant. Before I met Marvin... I've already been to several car dealerships, test drove all types of different cars. I found ABSOLUTELY NOTHING that would made me feel "oh that's it, this is the one". On top of that... Most of the dealerships were just nasty to deal with. Last Monday, right before I was about to go home from work, I had the pleasure to visit Marvin at Fletcher Jones Motorcars of Fremont. Let me just say this.. Not only it was a fantastic eye opener experience, it was also informative as well. Marvin taught me the true meaning of leasing vs. buying, he also tirelessly explained how one can benefit from leasing. What I LOVE about Marvin the most is that not only he never once pressure me into purchasing or leasing a car, he is just absolutely a sweetheart with a friendly but yet professional attitude throughout the entire experience. I actually had my heart set on buying a WHITE CPO SKL250 at first, but I was a little too late and another sales agent had sold the car ten minutes after my second appointment with Marvin. But, what happened after that was just truly amazing.. Mavin actually found me another a silver CPO SLK that has lower mileage with sport package and fully loaded. After missing out on my original choice of a white SLK, I was eager to keep the silver one. Marvin actually helped me doing a deferred down payment, so they could hold the car for me while I sorted out my lemon car settlement fund from Chrysler. A day later... I actually almost changed my mind about the silver SLK, I wasn't thinking straight, hell..I was over-thinking and got brain into a frenzy. Lol. I began feeling confused about what color I truly wanted. But, thanks to Marvin, he helped to clear my confusions and he never once got upset with me for changing my mind repeatedly!!! If I was in his position, I'd most likely be frustrated to hold any car for a customer that kept changing her/his mind. Well, after Marvin made me realized that this CPO SLK was truly rare to come by... The rest was a no brainer. I am extremely that I've met Marvin and I honestly can say that I wouldn't want to work with any other sales agent but him!! I can't thank him enough with all the help that he has provided me with!!!

    Does recommend this dealer
    Fletcher Jones Motorcars of Fremont

    Hi KC904, Congratulations on your new Mercedes-Benz SLK! First I am pleased to hear that Marvin and our team provided you the world class guest experience and made the whole process enjoyable from start to finish. We strive to be the best in the industry so I am happy to hear your praise and recommendations. We look forward to continually assist you in the future and if any questions arise, please do not hesitate to contact us! We are always happy to help. -Samir Karimi, Sales Manager


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  • Buying new car

    Purchased E300 and fantastic process & follow up. Chris Bowers my salesperson.

    Dealer Response

    Hi Prakash, Congratulations on your new Mercedes-Benz E 300! Thank you for sharing your feedback with us and I am so happy to hear that you were p...


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    Purchased E300 and fantastic process & follow up. Chris Bowers my salesperson.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Prakash, Congratulations on your new Mercedes-Benz E 300! Thank you for sharing your feedback with us and I am so happy to hear that you were provided the Fletcher Jones Difference and found your perfect vehicle. We absolutely look forward to working with you again! -Samir Karimi, Sales Manager


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