Ciocca Volkswagen of Allentown

4.3
(330 reviews)
Visit Ciocca Volkswagen of Allentown
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2013 state dealer award View 1 awards
2013 state dealer award

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New (610) 709-6790 (610) 709-6790
Used (610) 628-0327 (610) 628-0327
Service (610) 709-6807 (610) 709-6807

Inventory

See all 152 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2022.
Explore automotive excellence at Ciocca Volkswagen of Allentown! Our top-notch vehicles, including the Atlas, Tiguan, ID.4, and more, await you. Seeking a used car? Our unparalleled selection has you covered. Serving Bethlehem, Easton, Reading, Sellersville, and the Poconos, we're your trusted dealer. Our state-of-the-art facility and devoted team guarantee optimal vehicle performance. Join our community of automotive enthusiasts committed to excellence. Visit us to experience the finest automotive service with cutting-edge technology and highly trained professionals.
Ciocca Volkswagen - Lease low on Lehigh!

Service center

Phone number (610) 709-6807

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

4.3
(330 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

We drove 70 miles to this dealership to find the vehicle

We drove 70 miles to this dealership to find the vehicle we wanted. Great communication and no pressure sales. We were cordially greeted and had a great test drive. Sale was very smooth and finance manager did a great job in explaining everything. It was worth the trip!!

5.0

We drove 70 miles to this dealership to find the vehicle

We drove 70 miles to this dealership to find the vehicle we wanted. Great communication and no pressure sales. We were cordially greeted and had a great test drive. Sale was very smooth and finance manager did a great job in explaining everything. It was worth the trip!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

I spoke with a sales manager on Friday at 5:15pm about a

I spoke with a sales manager on Friday at 5:15pm about a specific vehicle for sale. I was told it was available and that the dealership closes at 7pm. I told the sales manager I would be at the dealership when they opened on Saturday at 9am. I drove 90mins to the dealership and arrived just at they opened. The sales manager sent an associate over to tell me that the car had been sold the night before. No consolation for my time that morning and it felt like they wanted me in the dealership hoping to get my business on vehicles that I made very clear I was not interested in when I called thd day before. Poor communication, horrible customer service, and I will never choice a Ciocca dealership for my business.

1.0

I spoke with a sales manager on Friday at 5:15pm about a

I spoke with a sales manager on Friday at 5:15pm about a specific vehicle for sale. I was told it was available and that the dealership closes at 7pm. I told the sales manager I would be at the dealership when they opened on Saturday at 9am. I drove 90mins to the dealership and arrived just at they opened. The sales manager sent an associate over to tell me that the car had been sold the night before. No consolation for my time that morning and it felt like they wanted me in the dealership hoping to get my business on vehicles that I made very clear I was not interested in when I called thd day before. Poor communication, horrible customer service, and I will never choice a Ciocca dealership for my business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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5.0

Highly recommend Ciocca VW of Allentown!

Highly recommend Ciocca VW of Allentown! I've always wanted a VW. My sister purchased her car here months ago, I visited several times until I was sure I wanted to purchase a car here. Nick was wonderful in making sure we felt comfortable and all questions were answered and we were happy with our decisions. One of the best car buying experiences ever. Finance and paperwork were also great to work with. Very satisfied and will recommend!

5.0

Highly recommend Ciocca VW of Allentown!

Highly recommend Ciocca VW of Allentown! I've always wanted a VW. My sister purchased her car here months ago, I visited several times until I was sure I wanted to purchase a car here. Nick was wonderful in making sure we felt comfortable and all questions were answered and we were happy with our decisions. One of the best car buying experiences ever. Finance and paperwork were also great to work with. Very satisfied and will recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

The experience I had with this dealership was awesome

The experience I had with this dealership was awesome they really went out of their way into getting the vehicle that I wanted, thanks again ciocca Volkswagen

5.0

The experience I had with this dealership was awesome

The experience I had with this dealership was awesome they really went out of their way into getting the vehicle that I wanted, thanks again ciocca Volkswagen

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

I was assisted by Santiago, he is our star seller for my

I was assisted by Santiago, he is our star seller for my family and all the friends I have recommended, since he gives a simple and complete explanation of all the benefits when deciding to purchase a car

5.0

I was assisted by Santiago, he is our star seller for my

I was assisted by Santiago, he is our star seller for my family and all the friends I have recommended, since he gives a simple and complete explanation of all the benefits when deciding to purchase a car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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4.0

Jacob went out of his way to make us happy.

Jacob went out of his way to make us happy. Sales manager Jimmy what is fantastic and a special thank you to Peter and Robert in financing.

4.0

Jacob went out of his way to make us happy.

Jacob went out of his way to make us happy. Sales manager Jimmy what is fantastic and a special thank you to Peter and Robert in financing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

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5.0

Tina was a great help, and made sure that all my

Tina was a great help, and made sure that all my questions were answered ahead of my trip to the dealership. Nick was very efficient in processing my paperwork for my new-to-me car. It took longer than I would have hoped (2 hours, with price established ahead of time and a cash sale) but I feel like all the i's are dotted and the t's crossed.

5.0

Tina was a great help, and made sure that all my

Tina was a great help, and made sure that all my questions were answered ahead of my trip to the dealership. Nick was very efficient in processing my paperwork for my new-to-me car. It took longer than I would have hoped (2 hours, with price established ahead of time and a cash sale) but I feel like all the i's are dotted and the t's crossed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

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5.0

Sergio was very helpful and knowledgeable of the car .

Sergio was very helpful and knowledgeable of the car . He was very helpful in making my decision on buying my new VW.

5.0

Sergio was very helpful and knowledgeable of the car .

Sergio was very helpful and knowledgeable of the car . He was very helpful in making my decision on buying my new VW.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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4.0

Peter was great.

Peter was great. Thank you for your great service. Much appreciated. Better experience than last time. Thanks, Melisa

4.0

Peter was great.

Peter was great. Thank you for your great service. Much appreciated. Better experience than last time. Thanks, Melisa

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Jake and everyone who helped me during this experience

Jake and everyone who helped me during this experience was wonderful. Buying my 2023 GLI was super easy. I love it and I’m so glad I decided to go with a VW!

5.0

Jake and everyone who helped me during this experience

Jake and everyone who helped me during this experience was wonderful. Buying my 2023 GLI was super easy. I love it and I’m so glad I decided to go with a VW!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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