Ciocca Volkswagen of Allentown

4.3 out of 5 4.3
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 8:00 PM

Ciocca Volkswagen of Allentown Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 8:00 PM

Tuesday

7:30 AM - 8:00 PM

Wednesday

7:30 AM - 8:00 PM

Thursday

7:30 AM - 8:00 PM

Friday

7:30 AM - 8:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2019

Welcome to Ciocca Volkswagen in Allentown

...



We would like to thank you for considering us for the purchase of your next new Volkswagen or pre-owned vehicle. Ciocca Volkswagen in Allentown has just one, single-minded focus: 100% customer satisfaction, not only in the vehicle you purchase but also in the process by which you buy it and the service and attention you receive after your purchase. It is our goal to provide you with an excellent purchase and ownership experience!

Let us show you some of our special vehicle offers, and take Buy 3 Get 1 FREE tires! Check us out at www.cioccavolkswagen.com or call 888-450-4738!

"Ciocca Volkswagen - Lease low on Lehigh!"

Service

Air Filter Replacement

$49.95

Oil, Filter Change

$67.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.3 out of 5 4.3
77 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 2, 2019

    My overall experience at Ciocca Volkswagen was positive. I was not pressured and Brian Kuntzman was a pleasure to work with. He is knowledgeable and his... demeanor gave me comfort in proceeding with my purchase.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 17, 2019

    True no hassle car buying experience.Matt was my salesperson he was very pleasant but very professional.I made a reasonable and they came back 200 more... we met in the middle.Im 100 percent satisfied and would definitely recommend to friends and family.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Scott, Thank you for the kind review and for allowing us to earn your business.

  • July 15, 2016

    I purchased a 2016 VW Beetle Dune. Initially I was contacted by John Hershey, since I went through USAA's Car Buying Service. Upon arriving at the dealership... I was greeted promptly by a friendly salesperson, who let John know I was at the dealership. It turned out that John had this salesman, Dan Berry, actually assist me with the vehicle test drive and finalizing the numbers, and getting my trade in appraised. The entire process was excellent. Dan was very knowledgeable, and helpful, and took genuine interest in me. The entire sales team, from John, and Dan to the sales manager, Jason, and the Business Manager, Jeromy, were not only professional, but they were courteous, friendly and sincere in making my buying experience the very best. I was also introduced to service and Dan went so far as to set up my first service appointment for my new Dune. Great job, guys. And so far, I'm very impressed with the 2016 Beetle Dune! I does all I hoped for and more.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your business and for taking the time to write this review.

  • 1.0 out of 5
    July 3, 2019

    They raised the price $1k higher then tag and internet price and offered $731 trade. So they were selling it, gaining $229 plus our trade

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the feedback. Ciocca VW does strive for 100 percent customer satisfaction. We will take this information and try to learn and grow our ...team to better handle this type of situation.

  • 5.0 out of 5
    January 26, 2019

    I bought a 2019 Jetta from Zach and my experience was phenomenal. From the time that we got there, to talking with the GM Mike and finally signing paperwork... with Dan, the entire experience was what car buying should be. We first sat down with Zach and told him what I was looking for and then we test drove the car. After the test drive we sat down to discuss numbers and they were able to help me get in the range that I wanted to be in. Ciocca dealerships continue to provide superior service when it comes to buying a new car, and are the best dealership in this area. I wouldn't go anywhere else and will continue to refer friends and family to come check them out.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business and for taking the time to write this review.

  • 5.0 out of 5
    December 9, 2018

    Salesman Jake was very professional, polite and fun to work with, he went above and beyond to help me get my 2018 GTI, provided me with all kind of information... and followed up on daily basis to make sure all my questions are answered, and the deal I got was more than fair for my trade and the new vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    George, thank you for your review and for your business. Welcome to the Ciocca Volkswagen Family!

  • 5.0 out of 5
    September 29, 2018

    We decided on the Atlas about two weeks ago. As we were pricing and test driving all the different models, we really wanted the SEL. However, that style... was slightly more expensive than we planned. We are from Bucks County, and we were looking at all the area VW dealerships. We needed the price to be a little lower, and that is where the Ciocca internet team, Tina Collins, responded to an email inquiry about the Atlas, and gave us a price that no Area dealer was willing to match. So we confirmed everything with Ciocca and put a deposit down over the phone! (Which made us really nervous). When we finally arrived in Allentown the staff greeted us and made our transaction extremely pleasant. We really appreciated how they were willing to answer all of our questions and stayed with us way past their closing time to finalize our deal. We never felt rushed, and the staff so helpful. We look forward to continuing our relationship with the Ciocca dealership and cannot thank them enough for putting our family in this great vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Tom, thank you for the review!

  • 1.0 out of 5
    August 21, 2018

    The worst car buying experience I have had in 50 years.They promise to hold a car until tomorrow morning @9AM, and after driving for 1hour and 45 minutes... they said the car was sold last night. Then they try to sell you a more expensive one. Ciocca VW are shady and should not be trusted.Overpriced and unreliable and almost unscrupulous.Stay away and spend your hard earned money with another dealer,like I did and saved money.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for the feedback. Ciocca VW does strive for 100% customer satisfaction. We will take this information and try to learn and grow our team to ...better handle this type of situation.

  • 5.0 out of 5
    July 3, 2018

    Nothing but praise!! Great experience. Great customer service! Matt is the best!! Super knowledgeable. Goes above and beyond to make sure you’re happy.... FIVE STARS!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Michelle, thank you for the review!

  • 5.0 out of 5
    June 23, 2018

    Awesome service! Awesome Staff! Went to test drive a new Tiguan and ended up driving away in a brand new Tiguan! Very Knowledgeable and I would recommend... to anyone!!

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    Shopped for a new car
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    Dealer Response

    Rydawg, thank you for the review!

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