New 877-806-5808 Dealer Website
Used 866-906-6275 Email Dealer
Service 866-489-9334

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Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 5:30 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat 8:00 AM - 4:30 PM
Sun Closed
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Reviews

4.8
60 lifetime reviews.
  • Great car buying experience

    I purchased a 2016 VW Beetle Dune. Initially I was contacted by John Hershey, since I went through USAA's Car Buying Service. Upon arriving at t...

    Dealer Response

    Thank you for your business and for taking the time to write this review.


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    I purchased a 2016 VW Beetle Dune. Initially I was contacted by John Hershey, since I went through USAA's Car Buying Service. Upon arriving at the dealership I was greeted promptly by a friendly salesperson, who let John know I was at the dealership. It turned out that John had this salesman, Dan Berry, actually assist me with the vehicle test drive and finalizing the numbers, and getting my trade in appraised. The entire process was excellent. Dan was very knowledgeable, and helpful, and took genuine interest in me. The entire sales team, from John, and Dan to the sales manager, Jason, and the Business Manager, Jeromy, were not only professional, but they were courteous, friendly and sincere in making my buying experience the very best. I was also introduced to service and Dan went so far as to set up my first service appointment for my new Dune. Great job, guys. And so far, I'm very impressed with the 2016 Beetle Dune! I does all I hoped for and more.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your business and for taking the time to write this review.


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  • Disappointing Customer Service

    We saw an online ad and called in the morning to confirm the availability. After speaking with a sales person, we scheduled an appointment to see ...


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    We saw an online ad and called in the morning to confirm the availability. After speaking with a sales person, we scheduled an appointment to see the car. When we were five minutes away, after driving 1 1/2 hours to the dealership, we received a call that they had just sold the car minutes before. While I understand that dealerships do not hold cars, they had an appointment to see the car a few minutes later. They should have mentioned that the car was scheduled to be seen and called us to confirm our arrival. We just lost 3 hours of our day with three kids in the car.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Good Service Department

    I brought the car in for routine service. The service department identified a tire problem which I am glad they caught. I have always had good exp...


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    I brought the car in for routine service. The service department identified a tire problem which I am glad they caught. I have always had good experiences with the service department. Making an appointment is easy and they are always ready for me when I arrive. The car has always been fixed / serviced right the first time in the amount of time they said it would take.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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Service & Repair

About Our Dealership

Dealer on Cars.com since January 2004

Welcome to Ciocca Volkswagen in Allentown

We would like to thank you for considering us for the purchase of your next new Volkswagen or pre-owned vehicle. Ciocca Volkswagen in Allentown has just one, single-minded focus: 100% customer satisfaction, not only in the vehicle you purchase but also in the process by which you buy it and the service and attention you receive after your purchase. It is our goal to provide you with an excellent purchase and ownership experience!

Let us show you some of our special vehicle offers, and take Buy 3 Get 1 FREE tires! Check us out at www.cioccavolkswagen.com or call 888-450-4738!

"Ciocca Volkswagen - Experience the Difference!"