Reviews

Average Ratings

4.5
692 lifetime reviews. Includes reviews of Rick Case Honda from DealerRater.com
  • very good customer service

    Rafael Davila was my salesmen he was very helpful and did all he could to get me a deal and the payments I was looking for


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    Rafael Davila was my salesmen he was very helpful and did all he could to get me a deal and the payments I was looking for

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Really disappointed

    My battery died and I was unable to take care to service at Rick Honda, as I was just across an auto shop my husband and I just walked over and go...


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    My battery died and I was unable to take care to service at Rick Honda, as I was just across an auto shop my husband and I just walked over and got a new battery. After installing the new one the audio system would not start until a code was put in, as I had changed my battery three years previously at Rick Honda, I called them for help. They told me to try the code on a sticker at the glove compartment, when that did not work I called again, explained the situation and the first service person just transferred me back to the recepcionist, who transferred my again and the same happened, the second services contact just transferred me again, I left a message to the service supervisor, who did not contacted me either. So I'm really disappointed by the way they handled the situation and not helping me with my issue!!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Camilo Cortes Was My Salesman

    My car was stolen and I had to purchase another car. Luckily my salesman was Camilo Cortes. Usually you absolutely hate to have to deal with the ...


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    My car was stolen and I had to purchase another car. Luckily my salesman was Camilo Cortes. Usually you absolutely hate to have to deal with the sales process. Instead it was absolutely 180 degrees from what I expected. Camilo was incredible. He gained my confidence, wanted me to find the car I would love, gave me a fair price, and made the transaction a breeze. There was no pressure, no tension, and frankly I felt he was there for me all the way. Since then we have remained friends. If you are looking to buy a car, find Camilo and you will see that I am right in how I felt. Then you can contact me and thank me.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Helpful, amazing and patient
    June 4, 2017

    Gonzalo gave my family and I great customer service! He made our car buying experience easy, caring about our wants and needs. Gonzalo made sure m...


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    Gonzalo gave my family and I great customer service! He made our car buying experience easy, caring about our wants and needs. Gonzalo made sure my family and I were sure of our purchases and comfortable. All dealerships should have amazing employees such as Gonzalo! My family and I have purchased 5 vehicles alone from Gonazlo! We would not buy our Hondas anywhere else!

    Does recommend this dealer

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  • Amazing
    June 1, 2017

    I have nothing bad to say about the dealership just because of my sales person, Gonzalo Jimenez. I highly recommend anyone who is interested in bu...


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    I have nothing bad to say about the dealership just because of my sales person, Gonzalo Jimenez. I highly recommend anyone who is interested in buying, or just to get information to go talk to Gonzalo. I have been in car dealerships before and no one has ever been so attentive, helpful and caring. That never happens when you go into a car dealership. Rick Case and its employees are lucky to have him.

    Does recommend this dealer

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  • Great Customer Service
    June 1, 2017

    Gonzalo was amazing throughout my whole experience. He was very attentive and made sure I was comfortable throughout the entire purchasing process...


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    Gonzalo was amazing throughout my whole experience. He was very attentive and made sure I was comfortable throughout the entire purchasing process. He also handled another family members purchase and they were beyond ecstatic with the service.

    Does recommend this dealer

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  • Buying a car made easy
    June 1, 2017

    I expected to enter the dealership and just have people lie to me just so they can sell cars but then i met Gonzalo Jimenez. He was so friendly an...


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    I expected to enter the dealership and just have people lie to me just so they can sell cars but then i met Gonzalo Jimenez. He was so friendly and welcoming, and it was blatant that he cared about what i wanted and what i was looking for. He did just want to sell a car, he wanted me to get what i wanted to be happy. Dealerships really do need more people like him. Go See Him!

    Does recommend this dealer

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  • Excellent Experience with Gonzalo Jimenez
    May 31, 2017

    I'd like to start by saying that the 5 Stars I am giving is for the treatment, the time, the acknowledgment we received from Gonzalo Jimenez , I ...


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    I'd like to start by saying that the 5 Stars I am giving is for the treatment, the time, the acknowledgment we received from Gonzalo Jimenez , I had very pleasant visit to Rick Case thanks to him.Y You need more employees like Gonzalo, Things and waiting would be more enjoyable.

    Does recommend this dealer

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  • No title

    We visited your dealership last week because we are planning to buy a new car as soon as we sell our house. Your salesperson, Rosa Perez, was very...


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    We visited your dealership last week because we are planning to buy a new car as soon as we sell our house. Your salesperson, Rosa Perez, was very professional and courteous. We were dreading the "just looking" process and weary of the "sharks with high pressure" sales tactics. Fortunately, Rosa did not fit this persona. She was very informative and understanding of our situation. When we are ready to buy, we will buy from her. We are so impressed with her professional attitude.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • New lease

    I went to get an oil change and what I got was a great deal a new lease with the same monthly payment. Camilo Cortes was very helpful, professiona...


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    I went to get an oil change and what I got was a great deal a new lease with the same monthly payment. Camilo Cortes was very helpful, professional and very fast. This is my third car with Rick Case and I am very happy. My new car is awesome.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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