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I took my car in for repair and decided to buy a new Jeep. Was treated very well. I came from Joliet to Hawk Chrysler Forest Park because of the great... service. Thank you everybody!!
Was having an issue with the water pump in my Jeep and Oscar Sotelo took very good care of me. He was very professional and explained the process and set... the expectation of when I should get my Jeep back.
My experience was great. Alexander Rodriguez was my salesman. He did an awesome job with the buying process. It was late when I went so I left at closing... with my truck but he welcomed me back the next day to go over any questions I had.
Me and my friend bought an car from the dealership and they told us what we got approved up which was an 2020 Jeep renegade they told us everything was... set and ready to go after we paid them and signed papers as if the deal was FINAL literally a month later they cake and took our cars back not on an tow truck but someone from their actual dealership got in our car with our extra set of key that they NEVER gave us and pulled off and told us they took our cars because the bank wouldn’t finance but they was supposed to that before we left right , they kept our cars that we paid for and didn’t miss one payment on and DIDNT GIVE US A REFUND OF OUR MONEY I RECOMMEND NO ONE COME HERE THEY JUST WANT YOUR MONEY ESPECIALLY YOUNG PEOPLE.
My car was recently serviced here and I found out I needed a new radio. Great, they told me it needed to be ordered. I didn’t hear anything back from... them so I decided to call. I was then transferred to two different people then finally I called back and got someone. I was told that my radio “just came in today.” Good I need to book service. Transferred back and nothing. Go online to schedule and the website keeps failing. Call back..all operators are busy. I would NOT buy a car from here nor would I come back for service. Customer service here is not good.
This was my very first time at Hawk in Forest Park. I went in looking to purchase a used Jeep but came out with a brand new 2019 Jeep Renegade. I have... to let you know that Barry, my salesperson was super nice, professional and just a down to earth awesome person.
Had a really great experience with Jason. He helped us get a good payment on a 2019 Jeep! Recommend this individual if you’re shopping for a new car!
Great experience and wonderful people helpful from start to finish and understanding. Alex is great and went out of his way to get everything done and... even helped my daughter setup her phone.
I worked with Jason and Robert, but I primarily worked with Jason and he was so awesome. He listened to me, recommended me on what I should consider when... getting my vehicle from a very fair lens. I did not feel like anyone was trying to pull the wool over my eyes and I felt valued a customer. Jason was clear and real every step of the way. Jason is someone that make you feel like you are talking with family about how to purchase or lease a vehicle in such a way that is comforting and realistic. I have a very good sense of energy and personality. I can also feel whenever people are trying to be slick and get over on me in dealerships and this was not that type of environment. I appreciated every last minute of my experience.
Sisco was great to work with - professional and courteous. Highly recommend him and this dealership. Smooth process, excellent price, no hard sells on... car or warranty.