Universal City Nissan

Reviews

4.8 out of 5 4.8
514 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    September 21, 2018

    I just bought my wonderful certified preowned Nissan Maxima from Nissan Universal City. I really enjoy my car and I want to say my "thank you"... to my sale person Zury and to the sales manager Mike Saklawe. These guys were incredible! Without them this purchase would not be possible - the car was really a bit too pricy for me, but Make was able to arrange for a very comfortable payment. Zury was very helpful and professional as well, there was no high pressure, but Zury made me feel very welcome, she made sure that I would find a car that I really like, she was able to accommodate my schedule and provide for a very smooth and pleasant car purchase experience. I would recommend this dealership to everyone . When you call there - don't forget to ask for Zury and Mike - you will get the most professional and ethical help in the industry! Thank you, guys!

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    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    May 11, 2018

    They sold me a lemon car. Please dont make the mistake of buying a car here. They push xxxx deals and dont want to give you the deals they know they can... give you.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • November 28, 2017

    This Nissan had a great group. Michael Sophoclis was very kind sales person very professional, he's always treat us with respect and patience !! We are... very happy ,thanks Michael !!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    August 18, 2017

    I bought out a lease on my Kia Sportage at Kia of DTLA back in March and its now August and my vehicle has not been registered with the DMV. I've tried... speaking to multiple people from Kia and unfortunately NO ONE has been willing to help me. I've been paying my car on time and have been unable to drive it since it has expired tags (expired in July). Can someone please contact me regarding this issue?

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    May 25, 2017

    I Had my car towed in and my regular service man was not there. However I was given a rental & told that when he comes in he would call me about the problem... and that is exactly what he did. No other car dealer would do that

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 4.0 out of 5
    May 25, 2017

    Good work on the car , recall issues taken care of! Oil change was completed very well! Cst Srv good from the helpers

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    May 25, 2017

    They walked me through everything and worked with what I had. They never pressured me into anything I did not want and made sure I understood everything.... The nicest people with the BEST customer service.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 19, 2017

    Was not sure of coming but am glad i did,the sales rep Alina was very helpful and welcoming just made the overall experience great

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 4.0 out of 5
    May 16, 2017

    The staff was friendly and was communicative. I liked receiving status updates via email and text. I also liked being able to pay online.

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    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    May 13, 2017

    always professional support and the best advice from a better point of view. nothing else to say adding at least 2o words.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Guillermo, thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle needs and look fo...rward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Johnny Achi, johnny1@sageauto.com

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