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xxxxty xxx place
Not happy with my purchase whatsoever but you live and you learn. Was being told how good of condition the vehicle was in and on the test drive and just looking around the car it seemed like a good buy. Next day, I took the vehicle to the dealer and xxxx started from there. Pulled into the service drive, check engine light came on but luckily I was there for a certified used vehicle inspection because I don't trust anyone. They needed to keep the car a couple days to look over everything. When they called with a LAUNDRY LIST of problems, my blood began to boil. I wanted to bomb his whole establishment. Mr. Brandt didn't answer any of my calls, texts or emails. I didn't even mention I had a problem, only that I needed to speak with him. Still no contact TWO MONTHS LATER! STAY FAR AWAY FROM THIS PLACE IF TRANSPARENCY, HONESTY AND RESPECT are your deciding factors when choosing to do business with someone. To make the vehicle DRIVABLE again, it needed over $5,000 in repairs. They are lucky I don't drive this piece of xxxx right through the building. xxxx Brandt Auto Sales. Overpriced xxxxty cars. Only reason I even bought the car was because the interior was in great condition. Over the first week, xxxx just stopped working. A/C did run cold but found out the A/C compressor clutch was missing, like non existent. So no A/C. Power steering rack and pinion and reservoir leaking. Oil pan leaking. Needs a new throttle body and oil pressure sending unit. AND TO TOP IT OFF THE MUTHAxxxxING TRANSMISSION NEEDS REPLACING. I travel weeks at a time so I haven't been able to make it back in the state to voice my concerns because as I stated previously Mr. Brandt won't answer my calls or emails or texts. This isn't my only vehicle, I have others to drive but the dishonesty then the disrespect to not at least text back. xxxx this company and everybody who work there.
They closed at least 1 1/2 hours early on a Friday
Got there on a Friday evening at 5:30 to look at a car after driving for over an hour. They were closed. There posted hours where 10:00 am - 7:00 pm.
Great deal - excellent find!
After having a Camry for over 400,000 miles it was time for another one! We found a Camry at Brandt Auto that was above and beyond what we thought we'd find. Owner was very reasonable, let us test drive, take to the Toyota Dealership to check out. Could not be happier!
Great Minivan for my daughter!
I just want to thank Brandt and Todd for the car (Mazda MPV) I purchased for my daughter who has five kids. This size minivan was perfect for her and my grandchildren. She loves it! As far as Brandt Auto Brokers, the process was easy, fast and fair. Brandt was very professional and nice to work with. I appreciate his understanding of my daughter’s situation. If you are looking for a vehicle, I would recommend everyone to stop by his dealership. Thanks Brandt and Todd.
Awesome Car buying experience
As a consumer I know that people often leave the bad reviews rarely the good. I wanted to be one of the ones that leaves a good one! Brandt Auto Brokers is AWESOME! I purchased my car a week ago and it was the MOST seamless process I have ever had. From finding them online- to emailing- to finding the correct car for the right price Mark (owner)made it seamless. I LOVE my car (Volvo) and the customer service was superb. I have in the past dreaded the car buying experience due to feeling there were things that I wasnt being told or some untruths being thrown in there. However Mark made me feel so comfortable and from the very beginning he kept communication open. He called/ left VMs (while I was at work) gave me a list of cars that fit my budget and I was able to just come and test drive then just pick it up. My payments are WAY more affordable than they were with my previous car and I would recommend this place to anyone. He sets people up to win- which makes sense- it is in his best interest as well as the client to put us in affordable units that are quality vehicles. Brandt has been in business many years (I believe over 20) and I see why. Quality service- I am at ease... If you are looking for a new/used car- (purchase here/pay here) this is your place. Sometimes we fall on hard times and need a little help back up- Mark didnt make me feel bad about my credit issues- he truly helped and I couldn't be happier. I am referring a couple of friends to him- quality cars here! Enjoy the process! Thanks Mark :)
Honest people, good buying experience. I did not feel pressured in any way. Purchased a used BMW and got all previous records that were available. Ask for Richard.
Very Happy Customer
Richard was AMAZING! My mother and I both came to look at specific cars and we were both completely satisfied. Richard was very very courteous and professional. He is a good person to refer others too and I plan on just doing that!
Excellent customer service
Visit Brandt Auto this morning, Richard provided great customer services and process my loan quickly. 2008 BMW 535i... Thanks for your assistance and definitely recommending family and friends...
Best experience ever !!!!!
I just wanted to thank Richard for all his hard work and making this deal happen. I was in a tight situation, being a single mom on a tight budget ?and had lost my car in a car accident at the other person fault. I was car shopping online and ran across Brandt Auto. I saw the car I wanted and Richard made it possible for me to drive off the lot with it. He really put up a battle with the finance company and got the payment that I wanted and me riding again, with a low down payment!!! I really appreciate the effort he made in making this happen for me?So far the car is still in good running conditions with no issues. Thanks for my 2009 Cadillac cts!!!! Richard is really the man!!!!
Easy car buying experience
Great vehicle, excellent price and value. Richard applied no pressure, he answered all my questions and the process was FAST! Enthusiastically recommend.