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Reviews

Average Ratings

4.8
430 lifetime reviews. Includes reviews of Sheehy Toyota of Fredericksburg from DealerRater.com
  • buyer

    Great, easy, quick transaction. Got just the vehicle we were looking for and received great customer service!

    Dealer Response

    Thank you for the fantastic review!! We are so glad that our team was able to help you out so tremendously, and we hope you enjoy your new vehicle!!


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    Great, easy, quick transaction. Got just the vehicle we were looking for and received great customer service!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the fantastic review!! We are so glad that our team was able to help you out so tremendously, and we hope you enjoy your new vehicle!!


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  • Outstanding Service
    May 9, 2017

    I was looking for a specific type of Tacoma and Sheehy came through within a few days. Jimmy Rhodes went over every detail of the Tacoma which wa...

    Sheehy Toyota of Fredericksburg

    Thank you for the great review! We appreciate you taking the time to share your positive feedback, and hope you enjoy your new Toyota Tacoma!!


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    I was looking for a specific type of Tacoma and Sheehy came through within a few days. Jimmy Rhodes went over every detail of the Tacoma which was a 2017 model and had me out in under 2 hours. Jimmy was great and he knew what I already wanted. Highly recommend seeing Jimmy, the finance department, and Team Toyota of Fredericksburg.

    Does recommend this dealer
    Sheehy Toyota of Fredericksburg

    Thank you for the great review! We appreciate you taking the time to share your positive feedback, and hope you enjoy your new Toyota Tacoma!!


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  • Rags to Riches
    May 7, 2017

    It was May 6th on a rainy Saturday when my dad and I had been searching for hours for a new car. My 2006 Chevy cobalt wasn't doing me justice any...

    Sheehy Toyota of Fredericksburg

    Thank you Ms. Washington for the outstanding review! We appreciate you taking the time to share your positive feedback. We are thrilled to hear th...


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    It was May 6th on a rainy Saturday when my dad and I had been searching for hours for a new car. My 2006 Chevy cobalt wasn't doing me justice anymore, it had to have repairs at least twice a month and that was hurting my wallet. As a 25 year old female I really needed something that was going to suit my needs. Safety, ability to play music from my phone on the radio, and electric locks and windows. The 06 cobalt was my first car, so I was definitely tired of making payments on something that was cramping my style. I first went to the Radley Chevy dealership next to Toyota and was looking for a Cruz but it was a little out of my price range. Then I decided to try out Sheehy Toyota next door and I am SO glad I did. Immediately when me and my father walked up to the dealership we were greeted by two friendly males Jimmy Rhody and Sharky. Sharky was new and just transferred over from Chevrolet which was perfect because with his knowledge of the Cruze he helped me to compare the pros and cons between the Cruze and the Corolla. Once inside I told Jimmy I was looking for a 2017 Toyota Corolla but didn't know which model. He first gave me a very detailed tour of the base model Corolla. We sat inside the car and he showed me all the features. Then he took me outside and showed me all the different colors and models they had in stock. He kindly explained what each model had to offer and the differences between the S, or SE. He made it simple for me to understand and I knew the SE was for me once I saw the blue seats. Soon enough I was test driving the Aqua Mica SE and Sharky and Jimmy made me feel so comfortable. He explained how Toyota cars last much longer and explained all of the safety features. This really sold me. After the test drive Jimmy sat with me and configured some numbers and talked to finance and really worked with me to get the beast deal for me. I ended up leasing the car and was told I could always purchase the car at the end of the lease. Before I knew it I was shaking hands with Sharky and Jimmy and signing contracts. I had did it. This was my first big girl, adult decision. I was so happy and practically crying. Jimmy gave me a tour of the facility and introduced me to the service department which was very helpful. Once paper work was done, Jimmy and Sharky sat with me in my new car and showed me all of the features, , how to make phone calls and text using voice from the steering wheel, how to understand the dashboard, how to adjust settings, where to look in my owners manual for quick questions. THIS was so helpful for me because I didn't just drive off with a new car not knowing how to use it considering the 06 cobalt didn't having anything close to these fancy features. The other thing that sold me about this decision was that I get free maintenance for the first 2 years and I did not have to return to Sheehy Toyota, but to any Toyota. When I had the Chevy it was only allowed to be serviced at THAT specific dealership in Fredericksburg, which was a hassle for me because I live in Charlottesvile. So being able to take the new car to any Toyota service department really helps. This whole experience could not have gone any easier thanks to Jimmy and Sharky. I drove back to Charlottesville feeling confident and safe in my new 2017 Toyota Corolla SE. A HUGE THANK YOU TO EVERYONE!!!

    Does recommend this dealer
    Sheehy Toyota of Fredericksburg

    Thank you Ms. Washington for the outstanding review! We appreciate you taking the time to share your positive feedback. We are thrilled to hear that Jimmy & Sharky were able to help you out so tremendously, and hope you enjoy your new Toyota Corolla SE!!


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  • Horrible Customer Service
    May 4, 2017

    The oil coolant hose on our 2007 Toyota Sienna ruptured unexpectedly while driving the car. Sheehy repaired the hose but did not inform us that ...


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    The oil coolant hose on our 2007 Toyota Sienna ruptured unexpectedly while driving the car. Sheehy repaired the hose but did not inform us that the repair was covered under an extended warranty issued by Toyota because the part is known to fail. When this part fails it can cause additional often extensive damage to the car. When we discovered that the repair should have been covered under the warranty, Sheehy claimed that the damage was caused by hitting something in the road. They refused to let us see the damaged part or speak with the technician that worked on the car so there was no way to verify their claims. Additionally, the service manager was extremely unhelpful and rude. DO NOT take your car here for service unless you want to deal with dishonest, unfriendly people!

    Does not recommend this dealer
    Came in for service or repair

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  • Amazing Car Buying!
    April 30, 2017

    We went to buy a car yesterday to this dealership and ended up with a 2016 Toyota Corolla! Mr. Jim Glasner made our experience super easy. He real...

    Sheehy Toyota of Fredericksburg

    Thank you for the fantastic review!! We are thrilled to hear that Jim was able to help you out, and hope you enjoy your new Corolla!!


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    We went to buy a car yesterday to this dealership and ended up with a 2016 Toyota Corolla! Mr. Jim Glasner made our experience super easy. He really listened to what we needed and paired us up with the right car. We did not feel pressured at all. I will recommend this dealership to everyone!

    Does recommend this dealer
    Sheehy Toyota of Fredericksburg

    Thank you for the fantastic review!! We are thrilled to hear that Jim was able to help you out, and hope you enjoy your new Corolla!!


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  • Amazing service!

    We bought a 2016 Toyota Corolla yesterday! super easy! we didn't feel pressured into a car! it was the best car buying experience i've ever had an...

    Dealer Response

    Thank you Ms. Feliciano for the great review! We appreciate you taking the time to share your positive feedback, and hope you enjoy your new Toyot...


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    We bought a 2016 Toyota Corolla yesterday! super easy! we didn't feel pressured into a car! it was the best car buying experience i've ever had and this is my third vehicle. Special thanks to our salesman Mr. Jim Glasner. He did an amazing job at listening to us, answering all our questions, and showing us the right car to buy! I would definitely do it again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Ms. Feliciano for the great review! We appreciate you taking the time to share your positive feedback, and hope you enjoy your new Toyota Corolla!!


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  • Jose was awesome!

    Jose was an awesome representative for Sheehy Toyota! I called throughout the week to remain updated on the car and he answered the phone every ti...

    Dealer Response

    Thank you Jessica for the fantastic review!! We are so glad that Jose was able to help you out so tremendously, and we hope you enjoy your new veh...


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    Jose was an awesome representative for Sheehy Toyota! I called throughout the week to remain updated on the car and he answered the phone every time and I felt like he really wanted to help me. He was very energetic and thrilled about helping me and he had plenty of jokes to keep me entertained. The paperwork takes some time but that was expected. I'm very pleased with my car and would totally buy from Toyota again. Jose rocks!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Jessica for the fantastic review!! We are so glad that Jose was able to help you out so tremendously, and we hope you enjoy your new vehicle!!


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  • A superb experience
    April 20, 2017

    Jim Glasner made our experience a great success. Courteous, professional, and dedicated to help you get the car you want. We will definitely go ...

    Sheehy Toyota of Fredericksburg

    Thank you for the fantastic review! We appreciate you taking the time to let us know about your positive experience with Jim, and our dealership. ...


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    Jim Glasner made our experience a great success. Courteous, professional, and dedicated to help you get the car you want. We will definitely go back next time we are in the market for a car.

    Does recommend this dealer
    Sheehy Toyota of Fredericksburg

    Thank you for the fantastic review! We appreciate you taking the time to let us know about your positive experience with Jim, and our dealership. We look forward to seeing you again next time, and hope you enjoy your new vehicle!!


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  • Very pleasant experience!!!
    April 19, 2017

    Met with Jim earlier for a test drive and he was very helpful in helping me through the whole car buying process!!! Best car buying experience ...

    Sheehy Toyota of Fredericksburg

    Thank you for the fantastic review! We appreciate you taking the time to let us know about your positive experience with Jim, and our dealership. ...


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    Met with Jim earlier for a test drive and he was very helpful in helping me through the whole car buying process!!! Best car buying experience I've had so far. Definitely recommend meeting with Jim if you plan on purchasing at Sheehy.

    Does recommend this dealer
    Sheehy Toyota of Fredericksburg

    Thank you for the fantastic review! We appreciate you taking the time to let us know about your positive experience with Jim, and our dealership. We look forward to seeing you again next time, and hope you enjoy your new vehicle!!


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  • Easy, Fun, Informative, and enjoyable Process!
    April 10, 2017

    Bought my second car from this dealer. Never thought buying a car from a dealer would be so enjoyable or easy. Rode out with us in the car, gave u...

    Sheehy Toyota of Fredericksburg

    Thank you Mr. Gordon for the fantastic review! We appreciate you taking the time to let us know about your positive experience with Jim, and our d...


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    Bought my second car from this dealer. Never thought buying a car from a dealer would be so enjoyable or easy. Rode out with us in the car, gave us good info, had some good laughs, and even worked with my budget the best that he could to make sure I got my dollars worth out of the purchase. In fact came back to him the other day for my third car. Set me up in a nice hybrid. Again, the service was no less than before. Definitely making sure I stay in touch with Jim, I'm making him my salesman for life. If you ever go to sheehy Toyota, you wanna say "I need to speak to Jim, guy with curly hair", they'll send you in the right direction :)

    Does recommend this dealer
    Sheehy Toyota of Fredericksburg

    Thank you Mr. Gordon for the fantastic review! We appreciate you taking the time to let us know about your positive experience with Jim, and our dealership. We look forward to seeing you again next time, and hope you enjoy your new vehicle!!


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