Don Franklin Chevy Buick and GMC

New 888-264-5514 Dealer Website
Used 888-327-2492 Email Dealer
Service 877-438-3033

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Reviews

Average Ratings

4.9
99 lifetime reviews.
  • Great saleteam

    Chris Mills was an excellent salesman. He called when he said he would , I can't say that about other salesmen at the somerset location. And was u...


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    Chris Mills was an excellent salesman. He called when he said he would , I can't say that about other salesmen at the somerset location. And was upfront about everything. The only downfall I would have is the wait time to finalize paperwork. Needs more than 1 person working on that side of things. This is our first time purchasing a vehicle with this group and was very impressed

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Horrible overall experience

    Went in to buy a Cadillac srx they had listed on website. When going in to purchaseTold salesman exactly what we were looking for They spent almos...


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    Went in to buy a Cadillac srx they had listed on website. When going in to purchaseTold salesman exactly what we were looking for They spent almost two hours running credit on me instead of finding the car and letting me look at it. After doing everything the salesman comes out and tells me congratulations I'm the owner of a brand new Cadillac SRX Ice on his little mate new contract and we go down to get the car to test drive and finish the paperwork up When we get down to their used car lot where the car is they informed me they sold the car out from underneath me while I was doing all their paperwork Never go to them again Horrible horrible experience

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • My experience at Don Franklin

    Very friendly. I was very satisfied with my service and I will buy from here again.


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    Very friendly. I was very satisfied with my service and I will buy from here again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Automobile owner

    Exceptional customer service at the dealership in Somerset. Staff was very friendly and helpful.


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    Exceptional customer service at the dealership in Somerset. Staff was very friendly and helpful.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • A+ dealership

    Dan Duncan and Don Franklin of Somerset are the best. I go to Dan for all my personal and business vehicles. I know I can trust him and he will do...


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    Dan Duncan and Don Franklin of Somerset are the best. I go to Dan for all my personal and business vehicles. I know I can trust him and he will do everything in his power to find me exactly what I want in a vehicle. Be it a company service truck, SUV for my wife a truck for myself or anything in between.......I will always go to Dan and Don Franklin first!!!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Service

    Friendly. Was going to use a coupon for free oil change and filter and He(Justin)looked up and seen where I had some prepaid services that I didn'...


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    Friendly. Was going to use a coupon for free oil change and filter and He(Justin)looked up and seen where I had some prepaid services that I didn't know I had. Very helpful!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Truck service

    My experience at the Somerset Don Franklin was excellent! I was greeted when exiting the vehicle as I started toward the building and everyone I ...


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    My experience at the Somerset Don Franklin was excellent! I was greeted when exiting the vehicle as I started toward the building and everyone I spoke with was exceptionally friendly and attentive to my needs! Customer service was great!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • New vehicle buyer

    Stopped to look at new vehicles knew what I was looking for and salesman Tracey showed it to me . Thanks to Tracey and Adam they work with me to g...


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    Stopped to look at new vehicles knew what I was looking for and salesman Tracey showed it to me . Thanks to Tracey and Adam they work with me to get the deal done,very informative and knew the vehicles very well. Great dealership with a large selection would recommend them to anyone. Thanks again guys and gals super job !

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Don Franklin GMC of Somerset Ky

    It is a Don Franklin Dealership. The vehicle I had in for service was the third vehicle I had bought from a Don Franklin Dealership in two differ...


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    It is a Don Franklin Dealership. The vehicle I had in for service was the third vehicle I had bought from a Don Franklin Dealership in two different locations. Every time I've had to do business with a Don Franklin Dealership I have been very pleased with everyone from the ladies that answer the phone to the mechanics who will come out talk to me about any issues I might have. This has been the same with two Don Franklin Dealerships and two different brands of vehicles. All I can say is that the GMC I bought from Don Franklins GMC of Somerset has been well taken care of. GMC should be glad that there line of vehicles are being sold and serviced by Don Franklin GMC of Somerset Ky.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent selection, service, and value.

    The Don Franklin in Somerset Kentucky Chevy dealership did an excellent job. I was extremely satisfied with the staff, selection of vehicles, and ...


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    The Don Franklin in Somerset Kentucky Chevy dealership did an excellent job. I was extremely satisfied with the staff, selection of vehicles, and price. My salesperson Jeff Hudson was awesome! I have absolutely no complaints and give the dealership five stars.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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