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Carl Black Chevrolet Buick GMC

(1,165 reviews)
Visit Carl Black Chevrolet Buick GMC
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 8:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2020 state dealer award
View 2 awards
2020 state dealer award
2020 consumer dealer award
New (888) 209-5447 (888) 209-5447
Used (855) 871-4128 (855) 871-4128
Service (855) 869-2798 (855) 869-2798

Reviews

(1,165 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carl Black Chevrolet Buick GMC from DealerRater.

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Exceeded Expectations

Being in sales myself, I was super impressed by the follow up and passion behind the sale. They exceeded my expectations and went above and beyond to get me not only in the perfect vehicle but financially where I needed to be. I can’t thank these guys enough. Look no more, you will not be disappointed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Emmanuel and John both made everything very easy. We did...

Emmanuel and John both made everything very easy. We did the pricing on the phone before coming in. We came in and did a test drive, Emmanuel was very thorough with showing us everything about the new car. We sat down and did pricing and everything was straight forward as previously discussed on the phone. Thanks for making things easy for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Competitive Pricing

I have purchased my last 5 vehicles from Carl Black. They are always competitive and super friendly. They make the car purchasing process very easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Fantastic

This was my first time buying a car since 2009. Rajea the salesmen was a huge help throughout the process and made it simple for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service department

Laurie did a great job with keeping me updated on my vehicle. I believe she went above and beyond my expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Short and sweet

I told Martin what I wanted and what I didn’t want and he was able to pinpoint my overall needs quickly . He brought me to a vehicle I took it out on a test drive and shortly after I was out the door. My time at the dealership was well spent and I’m a very happy lady.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Joe Shipta and Eric Packer the finance manager

Our experience with Joe Shipta and Eric Packer the commercial finance manager was exceptional to say the least. We are a new company with new credit history and these gentlemen were able to secure us financing on a new work truck. Joe is very customer service oriented and knowledgeable about his produce line. Eric made the whole transaction in dealing with the banks seamless and non intimidating. We will purchase all of our work trucks from Joe and Eric from this point on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best Rep in Town

Alex is our go to sales rep for our family cars as long as he’s in the business. He’s great at what he does!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pleased with salesman and transaction

Bought a new car with a minimum amount of hassle. Good inventory to choose from. The only problem is that you need to know what interest rate you qualify for BEFORE you sir down to do the numbers. I’ve bought two cars here and both times was quoted a high finance rate. When I no, They promptly found a much better rate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Dealership to do Business with.

Sapphire was great to deal with and I would recommend her to anyone looking to purchase a vehicle. Glad we made the trip to Carl Black.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.