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I have been in the industry for about 5 years or so. I love helping out and I am such a people person. I take the time and help out and answer all your questions and concerns you may have. I'm here to make your sales process very easy. 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I grew up in Beijing China, but I have lived here is southern California for the past 6 years.\r\n\r\nI love working with my customers to find the vehicles of their dreams. I have several years in the automotive industry and as such I enjoy helping my customers with their various concerns and giving them a stellar experience.\r\n\r\nI speak fluent Mandarin Chinese and English.\r\n\r\nI look forward to working with you and your family.","emailTxt":"BoBai@alhambranissan.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":15044,"dealerEmpStartDtUtc":"1506816000","industryStartDtUtc":"1420070400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":545058,"firstName":"Casandra","lastName":"Naranjo","titleText":"Service Internet Advisor","emailTxt":"CasandraN@alhambranissan.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/b5ceadd9e61a.jpg","drDealerId":15044,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":545063,"firstName":"Josue","lastName":"Garcia","titleText":"Parts Counter","emailTxt":"JosueG@alhambranissan.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/7b5572e81655.jpg","drDealerId":15044,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":545333,"personPtyId":50615119,"firstName":"Randy","lastName":"Bruno","titleText":"Certified Sales Consultant","shortBioText":"I have always been passionate about cars. 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Rectangle 48
Sales 8:30 AM - 9:00 PM
Service 7:00 AM - 6:00 PM

Alhambra Nissan Hours

Sales

Monday

8:30 AM - 9:00 PM

Tuesday

8:30 AM - 9:00 PM

Wednesday

8:30 AM - 9:00 PM

Thursday

8:30 AM - 9:00 PM

Friday

8:30 AM - 9:00 PM

Saturday

8:30 AM - 9:00 PM

Sunday

8:30 AM - 9:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2018

We pride ourselves on providing excellent service to all of our customers. If you have questions about anything during your shopping, buying or owning your vehicle, please give us a call at 888-435-8929, we are here to help.

...


Hola! Tenemos varios miembros del equipo de habla hispana que estan listos para ayudarle a encontrar el vehiculo perfecto para sus necesidades. La satisfaccion del cliente es importante para nosotros y queremos hacer todo lo posible para ayudarle a tener una experiencia de compra sin problemas. Llamenos o envienos un correo electronico hoy para comenzar su busqueda de un gran vehiculo nuevo.

"Simply Better!"

Service

Tire Rotation

$19.95 and up*

Oil, Filter Change

$18.88 and up*

Brake Inspection

Complimentary

Air Filter Replacement

$21.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
154 lifetime reviews. Includes reviews of Alhambra Nissan from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    October 16, 2018

    From the test drive to the final paperwork, with minimal hassle, everyone was comforting and respectful. I was extremely pleased with my experience and... would definitely recommend this team.

    5.0 out of 5
    Customer Service
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Alhambra Nissan

    Thank you for the great survey. Glad we could help. We appreciate your business. Best, Ken Kaiden GM


    Worked with:
    Anthony Castillo

    Certified Sales Associate

    (5.0) 6 reviews

  • 4.0 out of 5
    October 10, 2018

    Ozzy the seller was knolageble and helpful, his manager an xxxxxxx (sorry I can???t put it in other words) This was our third car purchase in there in... the last ten years, we were expecting better treatment for being ???customers ??? .

    Not Applicable
    Customer Service
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    Pricing
    4.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ozzy Cabrera

    Certified Sales Consultant

    NOT RATED

  • March 5, 2017

    By far I'm able to say that my mom and I had the best experience in Alhambra Nissan best customer service by Danny and all the other staff

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 9, 2018

    ?The dealer was helpful in finding us a car. He even let us test drive the vehicle before we bought it, although we ended up with another car. Thank... you for your help Stephi in finance is a great asset to your company and even communicated with us in spanish. She was very friendly and made us feel welcomed.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Alhambra Nissan

    Thank you we were very happy that you are pleased with your purchase and our Finance Manager Stephi. We appreciate your business. Regards, Ken Kaiden ...GM


    Worked with:
    Stephy Li

    Finance Manager

    (4.6) 7 reviews

    Roberto Acevedo

    Certified Sales Associate

    NOT RATED

  • 4.8 out of 5
    October 5, 2018

    I always like to deal with John Kuo since he is the best. I have followed him since I bought my first of 3 Nissans in 2001

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Alhambra Nissan

    Thank you very much for your loyalty, we appreciate your business. Regards, Ken Kaiden GM


    Worked with:
    John Kuo

    Service Advisor

    (4.9) 19 reviews

  • 5.0 out of 5
    October 4, 2018

    John Kuo my service advisor always goes above and beyond. He is quick and efficient when working on my car and explains everything he did clearly making... sure I understood what was done to my car. I am very satisfied with his service and will continue servicing my car with him.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Alhambra Nissan

    Thank you for the great survey I will pass on your compliments to John. We appreciate your business! Best, Ken Kaiden GM


    Worked with:
    John Kuo

    Service Advisor

    (4.9) 19 reviews

    John Navarro

    Sales Manager

    NOT RATED

  • 5.0 out of 5
    October 3, 2018

    Trusting service advisor John Kuo. We have been his customers for years. The only person we will service our cars with. We appreciate John for keeping... our cars running since 2006.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Alhambra Nissan

    Thank you so happy of the trust you place in us. We appreciate your business Thank you, Ken Kaiden GM


    Worked with:
    John Kuo

    Service Advisor

    (4.9) 19 reviews

  • 5.0 out of 5
    October 3, 2018

    Came in for an oil change and they took care of me quickly. I was in and out in no time. The customer service there was great. Top notch!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Alhambra Nissan

    Thank you we appreciate your business. I will pass on your compliments to John. Best, ken Kaiden GM


    Worked with:
    John Kuo

    Service Advisor

    (4.9) 19 reviews

  • 5.0 out of 5
    October 2, 2018

    I have to give John the highest rating. From the time I called to schedule the service, explaining my options, not over-selling what I need, options for... tires, checking-in with me while I wait, to the time I picked up my car and explaining each service item. Very very pleased

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Alhambra Nissan

    Thank you we know when you leave your vehicle with us you want to stay informed on the progress. John does a great job doing that. We appreciate your ...business and I will pass along your compliments to John. Best, Ken Kaiden GM


    Worked with:
    John Kuo

    Service Advisor

    (4.9) 19 reviews

  • 4.6 out of 5
    October 2, 2018

    Made an appointment at 7.45am was out at 10.45am for me that was long especially when it's express service but I guess the exterior wash was worth the... wait and this was on a Saturday so if you plan on doing a oil change here expect to WAIT!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Alhambra Nissan

    Thank you for the survey, I have addressed the Oil change and car wash time issues on Saturdays and hope our actions will relieve the bottleneck. We ...appreciate your business. Best, Ken Kaiden GM

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