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Mercedes-Benz of Fresno

Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 5:30 PM

Mercedes-Benz of Fresno Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

11:00 AM - 6:00 PM

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 PM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 4:30 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2013

Mercedes-Benz of Fresno has proudly served the Central California market for nearly 40 years. In May of 2011, we became a privately owned and operated authorized full-service Mercedes-Benz dealership which specializes in New, Certified Pre-Owned, service, parts and accessories for new and used vehicles. We also specialize in Mercedes AMG products. Our store also offers a boutique and full service coffee bar and lounge.

...



Please call Internet Manager at 1-866-918-4541

"Your Premier Luxury Dealer"

Reviews

4.9 out of 5 4.9
489 lifetime reviews. Includes reviews of Mercedes-Benz of Fresno from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.6 out of 5
    July 1, 2018

    This is a fine gentleman, a very seasoned person with expertise in Mercedes Benz. He does not twist your arm he presents good information and is extremely... helpful in deciding which specific vehicle you want. We have had three transactions in our family and we recommend David to anyone he???s such a superior quality individual.

    4.0 out of 5
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    5.0 out of 5
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    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    David Coquillette

    Sales Consultant

    NOT RATED

  • 4.6 out of 5
    February 1, 2018

    First time Mercedes owner! Tried programming my garage door to open with the car, unfortunately I was unsuccessful. Cecilia N. Product Specialist was my... saver. Walked me through the process and got it done in no time. Very patient with someone like myself that isn???t yet familiar with my vehicle. Very satisfied with her service.

    4.0 out of 5
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    4.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Cecilia Nguyen

    Customer Relations Manager

    (5.0) 56 reviews

  • August 17, 2014

    My mother and I had a great experience at Mercedes Benz. We found the car we wanted right away thanks to Jose and the buying process was quick and to the... point.

    5.0 out of 5
    Customer Service
    Not Applicable
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    Not Applicable
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great review and we look forward to helping you in the future.

  • 5.0 out of 5
    January 29, 2018

    I love my car and I love the orientation I received and I am very happy. I???ve known Scott for a long time and will be a customer forever. Etin is very... good at what he does. He is not pushy and very prompt. Cecilia was very through with my orientation and very professional and very attractive as well.

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Cecilia Nguyen

    Customer Relations Manager

    (5.0) 56 reviews

    Etin Omwanghe

    Sales Consultant

    (5.0) 48 reviews

  • 5.0 out of 5
    January 26, 2018

    Sincerely, impressed with the quality of business each of you possess. I am grateful for my new CLA250 & you???ve provided me with happiness that I cannot... begin to describe. I save lives each day, but you saved me from driving my old car. Thank you, Vic, Harout, Eric, Tony, Cecelia, and Mercedes Finance Dept. Thank you.

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Cecilia Nguyen

    Customer Relations Manager

    (5.0) 56 reviews

    Tony Carrillo

    Finance Manager

    (5.0) 45 reviews

    Vick Sharma

    Sales Manager

    NOT RATED

  • 5.0 out of 5
    January 25, 2018

    Outstanding customer service, knowledge, and attention to detail. Sales, service and customer satisfaction representatives are all impressive. Highly recommended,... without reservation. 5 Stars all around.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Cecilia Nguyen

    Customer Relations Manager

    (5.0) 56 reviews

    Etin Omwanghe

    Sales Consultant

    (5.0) 48 reviews

    Tony Carrillo

    Finance Manager

    (5.0) 45 reviews

  • 1.0 out of 5
    January 19, 2018

    Never will recommend this dealership. Horrible experience in the service department, no calls, kept my car overnight without a loaner car (or even offer... for one). It cost $250 to just look at it...!?! And, after saying it will be an additional $1,200 to fix, I went elsewhere. Be warned, I only needed a couple hundred dollar repair and was taken care if in a few hours. This dealerships service department should be closed down, investigated and held accountable for the theft of their customers...!

    1.0 out of 5
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    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Mercedes-Benz of Fresno

    Dear AutoExpert, When we see reviews like this, it really catches our attention as we are committed to providing exceptional service experiences for o...ur customers. If we have failed in providing that experience, we would love a chance to sit down with you and discuss your situation, and see what we could do to make things right. Please contact us at your earliest convenience, and we can schedule a time for our management to meet with you personally.

  • 5.0 out of 5
    January 18, 2018

    Cecilia is very polite and helpful. She came to my house and programmed my garage to my GLS450. She was right on time and also went over the features... of the car with me. Thank you.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Cecilia Nguyen

    Customer Relations Manager

    (5.0) 56 reviews

  • 4.8 out of 5
    December 29, 2017

    She is such a great and beautiful person and so helpful she puts her customer 1st and that???s what it???s all about keep clients and customers content... Thank you Cecilia

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Cecilia Nguyen

    Customer Relations Manager

    (5.0) 56 reviews

  • 1.0 out of 5
    December 19, 2017

    Adviser told me 1hr wait but I took me 3 hrs and he didn???t even apologized instead he made joke abt it stupid service. Never going there again

    1.0 out of 5
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    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Mercedes-Benz of Fresno

    Thanks for bringing this to our attention. We will be in touch with you to help clear up this issue and apologize for any inconvenience.


    Worked with:
    David Coquillette

    Sales Consultant

    NOT RATED

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