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Reviews

Average Ratings

4.9
513 lifetime reviews.
  • Budbarb

    We bought our first Lexus from this dealership in 1998 and continue to buy from them. We have always been very satisfied with both the buying expe...

    Dealer Response

    Hi Charles. Thank you for taking the time to share your feedback with us. It is great to hear that you have been a loyal customer since 1998! We l...


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    We bought our first Lexus from this dealership in 1998 and continue to buy from them. We have always been very satisfied with both the buying experience and the overall service experience. The service specialists are courteous and very knowledgeable. And, of course, we love our Lexus!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Charles. Thank you for taking the time to share your feedback with us. It is great to hear that you have been a loyal customer since 1998! We look forward to your future visits. Happy holidays!


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  • Do not shop at this dealership

    My family and I looking for a vehicle to purchase especially a 2016 SUV Lexus, we stopped by this dealership yesterday, and to our surprised the s...


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    My family and I looking for a vehicle to purchase especially a 2016 SUV Lexus, we stopped by this dealership yesterday, and to our surprised the salesman had an attitude (don't care), it seems like this dealership train their employees judging the book by its cover, it's a terrible experience. I would not recommend anyone shop at this dealership.I wouldn't even try to give a star on the review.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • 2008 Lexus IS250

    My service representative Mike Needham was outstanding!


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    My service representative Mike Needham was outstanding!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • First maintenance service

    Excellent service, The service consultant was very sensitive to the driving experience I was having with my tires and provided a solution to the p...


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    Excellent service, The service consultant was very sensitive to the driving experience I was having with my tires and provided a solution to the problem. I thank him for his expertise and patience. Thanks Kailh

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great dealer. One of the best experiences I've had

    Live in Pensacola but was looking for an RC-F and found one here at Brumos Lexus in Jacksonville. Everything was smooth and easy. Mike Was great. ...


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    Live in Pensacola but was looking for an RC-F and found one here at Brumos Lexus in Jacksonville. Everything was smooth and easy. Mike Was great. Thanks for the great car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • RX350 service and Christian

    The Wifi has worked much better than on past visits. As always, Christian was completely knowledgeable and had everything done satsifactorily.


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    The Wifi has worked much better than on past visits. As always, Christian was completely knowledgeable and had everything done satsifactorily.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • 10K Mile Service

    I brought my Lexus in for a 10,000 mile service and the Service Department was courteous and punctual.


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    I brought my Lexus in for a 10,000 mile service and the Service Department was courteous and punctual.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • My buying experience at Brumos Lexus of Jax

    Brumos Lexus of Jacksonville is a great dealership to work with when buying a new car. Our sales person ( Shannon Peek ) was especially helpful a...


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    Brumos Lexus of Jacksonville is a great dealership to work with when buying a new car. Our sales person ( Shannon Peek ) was especially helpful and nice to do business with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Purchase of 2015 Lexus RX350

    All services provided were excellent and professionally handled


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    All services provided were excellent and professionally handled

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • robert's review

    Everything was very professional from the salesman to the finance manager.


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    Everything was very professional from the salesman to the finance manager.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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