Reviews
Service
My advisor was not even there, he then came in threw his food in his desk and asked if I had an appt... Really? Later he called saying my vehicle was ready and to let him know if I needed anything I called and left him a message saying thank you, I will need the van scheduled to pick me up from work at 4p. He never called. I had to call the shuttle driver myself. But first I had to call the dealership to get his number.
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ana, thank you for your positive review. We're happy to have been of service to you. It's great to hear that we could be of such help!
Eva Carman
Other then the construction that was underway and space very limited my car eventually got in for the tire rotation that I had scheduled a week in advance. It did take three hours and was free. In the past I have gone to Discount Tire and they do it in 10 to 15 min.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 1.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback with us. We appreciate your business. Do not hesitate to call if you need anything. Be safe on the road.
Customer Satisfaction Survey
Great as always! THANK YOU. Everyone is courteous and friendly and seem to really care about their customers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are thrilled to hear of your positive experience with our dealership. We strive to provide our customers with excellent service in a professional and helpful setting. We appreciate your positive review!
Battery for 2012 Mustang
I needed a battery for my 2012 Mustang since it would not start in the morning. I dropped off the car and the battery was installed for me by early afternoon. I have never had a bad experience at Jim Click. Thanks guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks, Carol! We're happy to help however possible. If there is anything else we can do for you, please give us a call.
5npdh4ae7gh720128
I purchased a Hyundai sedan 2016. The service was amazing. And yes the staff was very helpful especially Jose F. Romero.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Peter is awesome service rep, Outstanding service and friendly people
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Outstanding service
Outstanding customer service from everyone at this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are thrilled to hear of your positive experience with our dealership. We strive to provide our customers with excellent service in a professional and helpful setting. If there is anything else we can do for you, please give us a call.
Customer Service Review
Service Advisor Pete is friendly, helpful and knowledgeable. The Lincoln Wash is also appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great as usual
Very good and fast service as usual. keeping up with a very high standard of care
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil change
Prince is a good service tech no issues My appt was at 8 I arrived early Took about 2.5 hours for an oil change is my only complaint Because I had asked getting a ride home and was told it won't that long But the price is reasonable And they do a good job
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase