Reviews
Service
Did not wash the vehicle as promised.xxxxxxxxxxxxxxxxxxxxx
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great dealership
Tarik was very helpful and professional. He made the process much easier and helpful.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great place to take your car for service!
First of all I really respect Mr Click for the $400,000 donation on children's cancer research. Second, I've met Mr Click and the first thing he asks is about you and then wants to know how the family is doing. I respect him soo much! Great guy!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service.
Everyone at Jim Click Ford works very hard to make my experience the best... both sales and maintenance.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Custtomer service
I was not told anything about a still pending recall on my vehicle until I asked why it was not done while the vehicle was being serviced.
- Customer service 3.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Smooth process
The staff, from the salesperson Tarik Hamdan to the finance aide Alex Juarengui(spelling?), were courteious and helpful in my purchase of a 2013 Ford Fusion with an extended warranty.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service
I had an engine light come on Thursday evening. I brought my truck to Jim Click Ford on 22nd Street Saturday morning (no appointment)to have it checked out. They let me know that they were down a diesel mechanic and it may be some time before it could get checked out. I was facing some scheduling/transportation issues being without my vehicle for potentially 5 days! Ray Lobato did an outstanding job getting the problem diagnosed and taken care of that same day. I really appreciate the effort Ray gave me to get this situation addressed! Lance Peterson
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Services
Maintenance performed and recommended service approved before performed
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Craig is the best.
Staff was extremely helpful in locating and getting the vehicle I wanted in stock. Craig made the entire process smooth and easy. Best car buying experience I have ever had. Thanks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil Change and Lincoln Car Wash
2011 MKS. Service was professional and well done. Lincoln car wash was exceptional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase