Crown Chrysler Dodge Jeep Ram Greensboro

1.6 out of 5 (1.6) 191 reviews

Dealer on Cars.com since January 2013

Currently in stock!

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Today's Hours

Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 6:00 PM
Sun 12:00 PM - 5:00 PM
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed

Reviews

1.6 out of 5 1.6
191 lifetime reviews. Includes reviews of Crown Chrysler Dodge Jeep Ram Greensboro from DealerRater.com
  • Frankie Westwood ROCKS!
    March 25, 2014

    Frankie caught me online and held the initial conversation. In my conversation with him he seemed trustworthy and straight forward. I found that out t...o be very true after meeting him. I need to kick the tires of a car before I buy. I found the vehicle I wanted at Crown. I cancelled my appointment once because I thought the dealership was too far away. I wanted to sell a car and buy a car in one trip. I already had a quote from CarMax to purchase my vehicle. I really wanted a dealership or car sales place close by in the event I had any issues. Rick, Asst GM, was on the phone when I called to cancel an appointment. He did his best to put my fears to rest citing other Crown locations in Charlotte and what they would do to help me in the event anything needed attending to. Fortunately, Greensboro was only an hour and a half from Charlotte so I made the drive. Frankie took care of me every step of the way through getting an appraisal of my current car, test driving the car I wanted, working out the terms of the deal and getting through the paperwork. All in all, I got more for the car I traded in than what CarMax offered. What was advertised in terms of condition of the car I wanted to buy was absolutely true (beautiful condition) and we worked out a deal that worked for both of us. If I had to buy a car sight-unseen from them on the web, I would. What they advertised is what I got. Great deal all the way around. Frankie, you are truly a good person and if I need another car, I will be calling you, personally. Thanks for going the extra mile to find the second set of keys and trying to find the door codes, even after the sale was already done. Rick, thanks for your salesmanship that made me change my mind and make the drive. You got a great place. Thanks everyone.

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    Not Applicable
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    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    Absolutely the worst dealership around
    March 20, 2018

    Deplorable service...not sure how they have remained in business this long. I have never met such dishonest salesman, finance manager and GM...would N...EVER recommend anyone do business with Crown. I wish I could rate them a -5 star!

    1.0 out of 5
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    Friendliness
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    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    Do not honor their own price match and are rude
    March 18, 2018

    We went there on Sunday after using the website to calculate the sale price. We took the screen shots to show that the website said "sale price" with ...no footnote showing pride was 21,888 (only thing that was not included was taxes, tag). First we got there and no one even recognized we were there. After about 15 minutes Saleman Max came up to us. We showed him the car and the screen shots of the price. He took us on a test drive and never pointed out any features. When we went back inside Max looked at the screen shots and left to speak with one of the two finance officers. After a few minutes Max retuned with an offer of $28,000 saying the sale price was only with incentives. When I pointed out the descrepncy and stated we would not buy it due to misleading adversiting and border line bait and switch he just stared at me. I stated that for that price I could just go to M HL or Ilderton and get a better price. So as I walked away he stated "Well you should have just gone there" I immediately asked to a supervisor when Max started to lie about what he said. He went I to the first finance officer saying he never said this and was never rude. When I pointed out he did and the clear discrepancy in website the guy with short buzz cut started arguing and saying I was wrong. At this point the manager there, Darius stepped in and asked to what we say so we walked him through the website and he saw and printed the clear descrepncy. The website shows prices that in one area are based on incentives that no one person could qualify for all (i.e. one is for great credit and one is for low credit one person cannot have both of those.....). Then when you click personalize payment....it gives you a "Selling Price" with no mention that the price is based off of incentives while still giving you the option to ADD those same incentives to your payment lowering the price. This is clear example of bait and switch.

    1.0 out of 5
    Customer Service
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    Quality of Repair
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    Friendliness
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    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service Shop

Service Reviews

lifetime reviews of the Service Department.
Includes reviews of Crown Chrysler Dodge Jeep Ram Greensboro from DealerRater.com

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Service Pricing

    Oil, Filter Change

    $19.95 and up*

    Tire Rotation

    $17.95 and up*

    Wheel Balance

    $44.95 and up*

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 586 Offers on 20 Models

About Our Dealership

Dealer on Cars.com since January 2013

Crown Chrysler Dodge Jeep RAM of Greensboro is proud to serve the greater Triad area including Greensboro, Winston-Salem and High Point. We offer a full line-up of new Chrysler, Dodge, Jeep and RAM vehicles including the 300, Charger, Challenger, Wrangler, Cherokee and RAM Trucks.

"Proudly serving the Triad of NC by offering a full line-up of Dodge, Jeep, Chrysler and RAM vehicles."
Crown Chrysler Dodge Jeep Ram Greensboro
3710 W Wendover Ave Greensboro, NC 27407
New (888) 255-0873
Used (888) 254-6170
Service (888) 257-0817
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