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AutoNation Chevrolet West Austin

(1,087 reviews)
Visit AutoNation Chevrolet West Austin
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
New (888) 248-4903 (888) 248-4903
Used (888) 841-5925 (888) 841-5925
Service (888) 485-9183 (888) 485-9183

Reviews

(1,087 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chevrolet West Austin from DealerRater.

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My purchase was handled expediently and with great

My purchase was handled expediently and with great service. Will use then again in future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

Great atmosphere, great people, excellent customer

Great atmosphere, great people, excellent customer service..Can’t ask for more..I recommend you all come buy from Auto Nation..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

The dealership was easy to find and was clean.

The dealership was easy to find and was clean. There was even a charging station for when my phone died. Very accommodating!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Hannah, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

Great new car purchase experience.

Great new car purchase experience. Everyone treated us well and handled business efficiently. Jeremy Brumley, our sales associate, treated us well and answered all of our questions,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

I bought my 2020 Chevrolet Traverse at Autonation and

I bought my 2020 Chevrolet Traverse at Autonation and they have serviced it since. My car had I have always been treated well. Today, Heath Manson, a fairly new service advisor, was efficient and helpful and sweet.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Gail, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet West Austin. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Dealership worked to complete this sale, and explained

Dealership worked to complete this sale, and explained each step in the process. Great experience overall.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Very patient and helpful dealership; they will work with

Very patient and helpful dealership; they will work with you. I dealt with Sebastian in Sales and he was fantastic; very patient, understanding and extremely helpful, and went above and beyond to accomodate my needs and situation. The managers were equally helpful and accomodating. Highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Fast service while waiting and good communication during

Fast service while waiting and good communication during the service. Would recommend for genuine GM service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Chevrolet West Austin and we hope to be of service again in the future.

Super nice and friendly sales associates.

Super nice and friendly sales associates. Patrick was not pushy at all and took his time to explain everything to us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Excellent experience everyone was courteous professional

Excellent experience everyone was courteous professional This is how buying a car should be thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!