Reviews
AutoNation Gulf Freeway has been my Dealership for the
AutoNation Gulf Freeway has been my Dealership for the past 5 years and I get the absolute best Service there. The Staff in the Service Department does a Fantastic job at servicing all of my vehicles and they are Very Professional in their handling of Customers. They keep you very informed of the progress of the work being done and also offer advice on repairs that they may come across that could be a potential problem and needs addressing. Hate off to the Service Team at AutoNation Gulf Freeway!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Great customer service sales rep was amazing.
Great customer service sales rep was amazing. Quick and easy no hassle straight foward thank you ford
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
I bought a lowered f150 xl and the fenders hit when I hit
I bought a lowered f150 xl and the fenders hit when I hit a dip or a bump and no one wants to resolve the problem they basically saying I can’t have anything in the bed of the truck
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi, we truly appreciate your honest feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-2089. We hope to hear from you.
I can speak to anyone besides Richard they can call me @ 713-516-0604 thanks
Quick and efficient sales process.
Quick and efficient sales process. Honest and transparent. Took the time to ensure we got a fair deal.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Everything is great until you have problem!
Everything is great until you have problem! Sales person has not resolved the issue after 2 weeks. Tried to contact the General Manager twice but unable to do so. GM has not returned my call. Paid 70K. They have my money!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
I traded my car in 18 days ago. AutoNation has not paid off the loan. I was forced to make an $800 payment on June 2 on a car i no longer own. I am now making payments on .y new car and m y trade in. Both cars handeled by AutoNation. I have made many calls to the General Manager, Service Manager and the finance people. No one ever returs calls@
Jyles did a great job as usual.
Jyles did a great job as usual. Communicated and kept me updated as repairs were being performed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
I’ve purchased a lot of cars in my days and this was my
I’ve purchased a lot of cars in my days and this was my most pleasant experience ever. James and Hunter were both GREAT. Extremely knowledgeable and patient with me. When I signed the papers, they would’ve spend all day showing me all I needed to know if I had wanted them to. After care, top notch. Had to bring my truck in for the bed liner and he promised to have a car waiting for me and he was at the car when I drove up, took my license and insurance copies and I was on my way. Very satisfied customer here!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The salesman?
The salesman?s Cesar made it a smooth transition to purchase the vehicle . I would recommend this dealership to all my family and friends. Thank you for helping me again . I love my vehicle .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Maria, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Gulf Freeway and we hope to be of service again in the future.
Seamless transaction, vehicle was exactly as described.
Seamless transaction, vehicle was exactly as described. Would highly recommend Auto Nation Ford South West Freeway to anyone doing an online sale and ask for Jose Cuevas, he?s the man! Very honest great to deal with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Chris, we appreciate you taking the time to leave us a response. Drive safe, and we'll see you on the road.
My representative was Jose C.
My representative was Jose C. He was amazing. He set up my services for me to have my car diagnose. He also set up a pick up and a delivery for me at my convenience. The process took a couple of days and I had my vehicle back and everything was fixed in a timely manner. Thank you so much for your great customer service.!!! also, Andy was amazing. He got my car to and from the dealership safely.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!