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AutoNation Ford Gulf Freeway

(1,790 reviews)
Visit AutoNation Ford Gulf Freeway
Sales hours:
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
New (877) 242-7057 (877) 242-7057
Used (866) 283-7523 (866) 283-7523
Service (800) 836-0373 (800) 836-0373

Reviews

(1,790 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Gulf Freeway from DealerRater.

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Very professionals, since when I arrive 'till i get

Very professionals, since when I arrive 'till i get the message telling me; READY" I was drinking a coffee.. I suggest adding cookies or muffins.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

The sales team is great and helpful.

The sales team is great and helpful. Fast transaction. Only gripe is they did not give me the details on my factory warranty, that went out 8 days after I bought it. Was my fault for not asking. The down fall of this dealership is going to be the general manager. I had a case where the motor failed in my truck while it was still under their Autonation 90 day 4000 mile warranty. Their warranty denied it because I drove it to their dealership with a known problem as I was told to do. Because its a Chevy, they punted the problem to their Chevy store down the road. After several weeks of back and forth, the general manager basically just stuck it to me and said he's washing his hands of it, told his sales manager to stay out of it, and said it was up to the Chevy dealership. Of course the Chevy dealership says its Fords issue. Either way, the general managers at both locations do not care or make any effort for after sale satisfaction of their customers. They will leave you out to dry and stuck with the bill. If you want a dealership that is going to stand by their warranty and their customers, this is not the one

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I purchased a 2025 F-150 XLT in April.

I purchased a 2025 F-150 XLT in April. I researched the truck and scheduled a test drive on the Autonation Website without any issues. Once I got to the dealership everything went smoothly. I got a good deal on the truck and the salesman was courteous and professional. The entire experience was good. I recommend buying a truck from Autonation on the Gulf Freeway.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Dale, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

We had an excellent experience at Autonation Ford.

We had an excellent experience at Autonation Ford. This is the second mustang we have bought at this dealership. All the employees were professional, and very knowledgeable. We would highly recommend them to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Jim, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

The salesperson, Hunter Campbell, did an excellent job of

The salesperson, Hunter Campbell, did an excellent job of promoting the sale of my new 2025 Ford Ranger Raptor. Not only did he keep me informed on the delivery time he did an outstanding job of educating my wife and I on the high-tech operation features this vehicle has. I will highly recommend Mr. Hunter Campbell and AutoNation Ford for their next vehicle purchase. Regards. Ken Delcambre ng and my wife on the high tech o

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Kenneth, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Had a very good experience with the young salesman Adolfo

Had a very good experience with the young salesman Adolfo Romero. He is one of the most serviceable person I?ve ever met. He?s is a great asset to the Ford and should go a long way!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Peter, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

MADE THE DEAL REAL EASY GOT ME IN MY NEW TRUCK WILL DEAL

MADE THE DEAL REAL EASY GOT ME IN MY NEW TRUCK WILL DEAL WITH HIM AGAIN IF I EVER BUY ANOTHER NEW VEHICLE VERY GOOD

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Maria, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

Very quick to get approval for your loan no waiting all

Very quick to get approval for your loan no waiting all day and every one was nice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

We had a great experience purchasing our F150.

We had a great experience purchasing our F150. Everything was very easy and the truck looks great. I would recommend Auto Nation to anyone needing a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Kristen, thank you for taking the time to leave a review for us at AutoNation Ford Gulf Freeway. We're happy we could meet your expectations! Until the next time we meet, take care!

Excellent no pressure sale.

Excellent no pressure sale. We went in with an idea of what vehicle we wanted. We test drive two modules and decided on the one we liked. The purchase process was seamless and easy. Delivery was excellent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Michael, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Ford Gulf Freeway. Please let us know if there is anything else we can do for you; we are more than happy to help!