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AutoNation Toyota Gulf Freeway

(2,320 reviews)
Visit AutoNation Toyota Gulf Freeway
Sales hours:
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 280-0834 (888) 280-0834
Used (888) 280-0825 (888) 280-0825
Service (888) 280-1304 (888) 280-1304

Reviews

(2,320 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota Gulf Freeway from DealerRater.

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I had a really good experience with AutoNation Toyota

I had a really good experience with AutoNation Toyota Gulf Freeway. David Avalos helped me to get my very first car and I’m very satisfied. I contacted 13 dealerships and visited 4 of them before AutoNation Toyota Gulf Freeway. I believe they had the best deal and the customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They were fast and good.

They were fast and good. They kept my car overnight but got back the next day. They got my car back to me really quick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Judy, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Excelente servicio, la amabilidad, responsabilidad y

Excelente servicio, la amabilidad, responsabilidad y entrega super, al 100 recomendado. Gracias por estar para el cliente

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hola Glenda, gracias por tu reseña positiva. Nos alegra haberte sido de ayuda. Agradecemos tu recomendación de AutoNation Toyota Gulf Freeway y esperamos poder atenderte de nuevo en el futuro.

My advisor Vu help me with my service.

My advisor Vu help me with my service. He was very helpful and provided excellent service. He was honest on my service needs and recommend future services. Great job VU!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

They told me a completely different thing, and I

They told me a completely different thing, and I understand I have to reread the contract but they switch the number of months without mentioning it again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Gulf Freeway take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2097 to discuss what we can do to help.

I value the great service that I always receive at Toyota

I value the great service that I always receive at Toyota AutoNation Gulf Freeway. Service professional Marily is my go to advisor but, the entire service department is very good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Toyota Gulf Freeway. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I came in for a used vehicle and was in and out

I came in for a used vehicle and was in and out expeditiously. Awesome sales customer service from Antonio definitely recommend to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Rebecca, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Jaime took great care of getting my oil changed, and

Jaime took great care of getting my oil changed, and front end alignment on my Highlander. Great service as always. This is the 3rd Toyota I?ve bought from Autonation, and service has always been excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

They went above and beyond to help me when I calmly

They went above and beyond to help me when I calmly brought up some concerns. Everyone is human and mistakes can be made, and I can truthfully say AutoNation bent over backwards to ensure I walked away satisfied. That sort of attitude is rare. Shout-out to Vincent Nguyen for really taking care of me. Ask for him if you're looking to buy a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Toyota Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!

Good Service.

Good Service. They are very accommodating. They provide you information about your purchased car and how they make sure they are selling quality cars to customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Aerolyn, we are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!