Mercedes-Benz of Houston North

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4.5
(1,892 reviews)
Visit Mercedes-Benz of Houston North
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed
New (888) 282-7721 (888) 282-7721
Used (888) 253-8511 (888) 253-8511
Service (888) 283-0233 (888) 283-0233

Inventory

See all 283 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since February 2012.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

4.5
(1,892 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Stacy Abney Allen, did an excellent job consulting my MB

Stacy Abney Allen, did an excellent job consulting my MB purchase. She took her time with my questions, I never felt pressured. If you want a warm, friendly and honest Sales Consultant please see Stacy for all your Mercedes Benz needs!

5.0

Stacy Abney Allen, did an excellent job consulting my MB

Stacy Abney Allen, did an excellent job consulting my MB purchase. She took her time with my questions, I never felt pressured. If you want a warm, friendly and honest Sales Consultant please see Stacy for all your Mercedes Benz needs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

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5.0

I can always count on the Mercedes North service team to

I can always count on the Mercedes North service team to get the job done! Jason and the team are quite professional during my service appointments. During my most recent visit, as usual, Jason clearly listened to my needs and kept me informed on the status of my vehicle. I appreciate the reliability of the work. I will continue to go nowhere else! Thanks!

5.0

I can always count on the Mercedes North service team to

I can always count on the Mercedes North service team to get the job done! Jason and the team are quite professional during my service appointments. During my most recent visit, as usual, Jason clearly listened to my needs and kept me informed on the status of my vehicle. I appreciate the reliability of the work. I will continue to go nowhere else! Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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5.0

Very professional, great customer service.

Very professional, great customer service. Service was quick during my lunch break. Everyone was friendly and had good vibes. They even washed and vacuumed my car for me.

5.0

Very professional, great customer service.

Very professional, great customer service. Service was quick during my lunch break. Everyone was friendly and had good vibes. They even washed and vacuumed my car for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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5.0

Excellent customer service.

Excellent customer service. Cindy went above and beyond when I was running late to pick up my car.

5.0

Excellent customer service.

Excellent customer service. Cindy went above and beyond when I was running late to pick up my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to Cindy here at Mercedes-Benz of Houston North! Feel free to stop by if you ever need any more help.

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5.0

I like the fact that there customer service is getting

I like the fact that there customer service is getting better and inside of the waiting area was clean. plus plenty of snacks

5.0

I like the fact that there customer service is getting

I like the fact that there customer service is getting better and inside of the waiting area was clean. plus plenty of snacks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Debbie, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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5.0

Team was amazing!

Team was amazing! They had everything ready to go for me when I got there. And was very courteous.

5.0

Team was amazing!

Team was amazing! They had everything ready to go for me when I got there. And was very courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Zahkia, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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5.0

Service was great.

Service was great. Communication was outstanding, and service was smooth. I was in and out in no time for both drop off and pick up. Car is running great.

5.0

Service was great.

Service was great. Communication was outstanding, and service was smooth. I was in and out in no time for both drop off and pick up. Car is running great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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4.0

This is my second Mercedes Benz.

This is my second Mercedes Benz. I have always had good service when getting my cars yearly service. My Salesman for both cars is a fantastic salesman. I appreciate the service area letting me know what service my car needs.My service analyst is very knowledge. When I have to leave my car for service I always get a ride to my home before and after service.

4.0

This is my second Mercedes Benz.

This is my second Mercedes Benz. I have always had good service when getting my cars yearly service. My Salesman for both cars is a fantastic salesman. I appreciate the service area letting me know what service my car needs.My service analyst is very knowledge. When I have to leave my car for service I always get a ride to my home before and after service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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5.0

Great Service.

Great Service. Great Customer Relation. I was very Pleased with great quality and expertise. It was a very Pleasant Experience.

5.0

Great Service.

Great Service. Great Customer Relation. I was very Pleased with great quality and expertise. It was a very Pleasant Experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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5.0

Sales team and service department are great!

Sales team and service department are great!! We’ve been using them for years and won’t go anywhere else.

5.0

Sales team and service department are great!

Sales team and service department are great!! We’ve been using them for years and won’t go anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Houston North. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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