Mercedes-Benz of Houston North

4.7 out of 5 4.7
Rectangle 48
Sales
Service Closed

Mercedes-Benz of Houston North Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2012

We make buying and selling your vehicle easy. The price you see is the price you pay. Every 1Price Pre-Owned Vehicle we

...

sell is one, no-haggle price and comes with a 5-day return policy*. Plus, we’ll buy your car and give you a check the same day, even if you don’t buy one from us. Now that’s easy. *Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

Service

Wheel Balance

$69

Tire Rotation

$79

Oil, Filter Change

$150

Air Filter Replacement

$189

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
732 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 15, 2020

    I went in to activate my car's splitview console. Although it took a few tweaking which included resetting the Comand module, it's now up and running.... Mr. Fleeks and everyone I interacted with at the dealership were very friendly and courteous. Response time was good. Exemplary service!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 14, 2020

    Excellent service as always. Very quick getting the loaner in the evening for a 7:00am appt the next morning.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • February 22, 2016

    When I first contacted MB of Houston North I thought it highly unlikely that we would end up buying. We live in San Antonio and the 3+ hour drive isn't... my idea of a good time, but Travis Lewis was so professional and honest that we really had no doubt that we'd be driving home in our GL450. The GL is perfect and we are both very pleased. I told Travis as we were leaving the dealership -- "You are by far the best used car salesperson I've ever met!"

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 14, 2020

    I was very pleased with service at Mercedes North.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 1.0 out of 5
    January 14, 2020

    I was very disappointed with the price that they quoted and what they over charged me. This is so sad. I will never buy a new car or get service... from this dealership Since I bought within 6 new Benz from them

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Baron, we are deeply disappointed by your experience at Mercedes-Benz of Houston North. We care about all our customers and wish to restore your good ...faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (888) 219-7119 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

  • 1.0 out of 5
    January 11, 2020

    If you are looking for a dealership that tells the truth, returns phone class, or doesn't tell you your car is the bottom of the line - then DO NOT go... here. Horrible customer service!!!!!!!!!!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for sharing these comments. Our General Manager would like to help turn your experience around. If you're willing, please contact ...our GM at (888) 219-7119 to discuss what we can do to help.

  • 5.0 out of 5
    January 11, 2020

    Excellent service and easy process to purchase my new GLE.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Fredy, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

  • 5.0 out of 5
    January 9, 2020

    Tony at Mercedes-Benz Houston North is by far the best salesman I have ever had. He was polite, caring, and really went above and beyond to get us what... we wanted during our experience. Frank in finance was also great and got us through the paperwork faster than any dealership I?ve ever been to. The facility itself was very accommodating between the coffee and the very clean bathrooms. I truly look forward to bringing my business back to Tony next time we?re in the market! Thanks again Tony!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Samantha, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business... and we hope to see you here again down the road! Safe travels!

  • 5.0 out of 5
    January 8, 2020

    All worked done as promised and timely. Friendly service

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, thank you for your positive review. We're happy to have been of service to you! Drive safe, and we'll see you on the road.

  • 5.0 out of 5
    January 8, 2020

    Service was routine maintenance and was performed in reasonable time. Chris M kept me informed of timing as choose to wait. Waiting room is nice and drinks/snacks... are provided.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll cons...ider us again in the future! Drive safe!

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