BMW of Houston North

4.4 out of 5 4.4
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 PM

BMW of Houston North Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2004

We make buying and selling your vehicle easy. The price you see is the price you pay. Every 1Price Pre-Owned Vehicle we

...

sell is one, no-haggle price and comes with a 5-day return policy*. Plus, we’ll buy your car and give you a check the same day, even if you don’t buy one from us. Now that’s easy. *Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
497 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 18, 2019

    Herb was a fantastic professional and made the car purchasing experience rather pleasant.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mo, we're happy you found our staff to be so supportive during your experience here at BMW of Houston North. Thank you for your kind review; we are ha...ppy to pass along your comments to the team here at BMW of Houston North! Thank you so much for being one of our valued guests and we look forward to your next visit!

  • 3.0 out of 5
    October 9, 2019

    This was my first time visiting this location. Being that BMW is a luxury car, I expected quality service. I didn't receive any type of great service.... My service advisor was, dare I say, lazy. He didn't bother to try explain anything to me. He didn't even call to notify me of my car being ready. I knew because I called. Very disappointed.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (888) 242-0613. We'd appreciate the ch...ance to make your experience a positive one.

  • February 18, 2016

    I worked with Shaun Messiah from BMW of North Houston while looking at used cars recently. I had seen a used 2013 BMW 328i car on-line that I thought... I might be interested in, so I called and was given an appointment with Shaun. I showed up a little early, so was shown to the waiting area, which was nice, and treated to a cold soda while I waited. Shaun had the car I was interested in ready for a test drive. I then asked about another similar car I had seen on-line. He wasn't familiar with it, but looked up the stock no. I had available and found that it was at another satellite location a few miles north of his dealership. He explained the differences between it and their vehicle and advised that the other vehicle was a better vehicle for the price (better options, etc.). So he drove me to the other dealership, and arranged for the keys and I followed him in a long test drive back to his dealership. Long story - I ended up buying this other car, and I appreciate Shaun being upfront about the differences and getting me into the best car. After buying the car, Shaun noticed a minor paint flaw on the inside of the trunk lid that just barely showed when it was closed, and said that wasn't the way certified cars were supposed to leave the lot, so we set up a time the following week when I could drop off the vehicle to get that piece repainted. Shaun then showed me all the controls and paired up my phone and I was the proud owner of a new (used) car. Overall, I was highly pleased with my car shopping experience at BMW of N. Houston, and especially with Shaun Messiah.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are thrilled to hear of your positive experience with our dealership. We strive to provide our customers with excellent service in a professional a...nd helpful setting. We appreciate your recommendation of our team, and the staff here at BMW of Houston North look forward to further serving you in the future!

  • 5.0 out of 5
    October 7, 2019

    Dardan Rexhepi met us at the door and greeted us. He assisted promptly and gave his advice on best possible choice you had to offer. He was very professional... and answered questions with confidence. Kahlid Bynoe was excellent in closing us out in timely manner and his recommendations for coverage levels. Looking forward to rating you on the quality of repairs when time comes. Thanks for your help in making my sons first car buying experience a memerable one.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 5, 2019

    Excellent experience. Quick. Efficient. Excellent price and trade in value. Sales person and manager understood my requirements.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Adrian, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Th...ank you again for the review!

  • 5.0 out of 5
    September 25, 2019

    Took the car for annual service and oil change The dealership provided a shuttle back and forth Their estimated work time was correct

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hello Deena, it means so much to us that you chose our dealership! We hope to be of service to you again in the future. Best wishes, BMW of Houston ...North

  • 5.0 out of 5
    September 20, 2019

    My car buying experience was smooth and stress free. I am excited about my vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 18, 2019

    As always, Chien and the crew took great car of us.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Nick, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provid...e exceptional service at a great value -- we hope you'll consider us again in the future!

  • 5.0 out of 5
    September 17, 2019

    Great experience overall. I went to BMW Clearlake and although they repaired my engine for approximately $3k, they left the dirty engine cover in my back... seat laying against my white leather seats. I went downtown to BMW Midtown and they didn?t have time to check out my vehicle and made me feel like my service was unappreciated. I?m glad that I was come to BMW North where they care. I was seriously contemplating selling my BMW and never buying another or even recommending the vehicle purchase. Thanks again BMW North

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Renee, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us! We're always here to provide exceptional ...service at a great value -- we hope you'll consider us again in the future!

  • 5.0 out of 5
    September 14, 2019

    I was extremely satisfied with the customer service and buyer's experience I received at BMW of Houston North. I have been a BMW owner for over 20 years... and this was by far my best buying experience. Ed Steinberg was my client advisor and he was excellent. He never pressured me during the buying process. I will recommend BMW of Houston North to all of my coworkers, family and friends. I know for sure when I get my next BMW I am going to BMW of Houston North.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thomas, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We always strive to provide personable a...nd excellent customer service. Thank you again for the review!

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