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Sales 9:00 AM - 6:00 PM
Service 8:00 AM - 5:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 6:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 AM - 5:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat 8:00 AM - 1:00 PM
Sun Closed
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Reviews

4.3
82 lifetime reviews.
  • Customer Service second to none!

    I went to speak with Mike Colangelo about possibly trading in my vehicle that still had some time left on the lease. Mike explained everything to ...


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    I went to speak with Mike Colangelo about possibly trading in my vehicle that still had some time left on the lease. Mike explained everything to me in detail so I had a full understanding of the process. Mike not only got me approved quickly, but he had my brand new Jeep ready to go for us as soon as we finalized the paperwork! We were in and out in less than two hours and driving our gorgeous Jeep home. Mike was such a pleasure to work with! To top it off, the General Manager Ross Alan gave us gift cards to pay for our dinner down the road and Mike made sure we had a full tank of gas! What more could you ask for? I will be referring West Herr Dodge from here on.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Service

    This is my fourth purchase from West Herr - 3 rd in a row. For me, the buying process is way more streamlined than other dealers.


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    This is my fourth purchase from West Herr - 3 rd in a row. For me, the buying process is way more streamlined than other dealers.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Fantastic Experience

    I just went in to talk about financing for a new car after a car accident. The guys James, and Barry were great! They worked fast to help me with ...

    Dealer Response

    Thank you, Destiny! We hope you are enjoying your new ride!


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    I just went in to talk about financing for a new car after a car accident. The guys James, and Barry were great! They worked fast to help me with everything I need. They were super friendly and accommodating. Before I knew it they were telling me I was going home with a car today! Completely unexpected. They gave me the best deal possible so that I could save. I was very happy and excited to be leaving with a new car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you, Destiny! We hope you are enjoying your new ride!


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Service & Repair

About Our Dealership

Dealer on Cars.com since September 2008

Our Vision Statement:

West Herr is dedicated to absolute excellence in customer service provided by honest, responsible and respectful people.

We support individual pride, company spirit and community involvement.

We provide a continuously improving and safe work environment that encourages creativity, innovation and personal growth with sound financial performance.

We strive to be the auto dealer of choice for our customers, the employer of choice for our co-workers and a model of integrity and excellence for our industry and our community.

"Welcome to West Herr New York!!!"