West Herr Ford of Hamburg

New 888-879-9419 Dealer Website
Used 888-665-8431 Email Dealer
Service 888-252-4945

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Reviews

Average Ratings

4.7
157 lifetime reviews.
  • Mr and Mrs Larry

    Steve S was wonderful. He took the time to make sure the car fit me the way I wanted/needed it to. He never questioned my like or dislike. He made...

    Dealer Response

    We truly appreciate your business, Cathy & Larry. We are so glad you found the vehicle you were looking for!


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    Steve S was wonderful. He took the time to make sure the car fit me the way I wanted/needed it to. He never questioned my like or dislike. He made sure that we got our manual and that our tire was replaced when we thought it needed to be. Thank You Steve S. from Cathy and Larry

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We truly appreciate your business, Cathy & Larry. We are so glad you found the vehicle you were looking for!


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  • Excellent Service Department!

    As a woman, I felt very comfortable and respected at West Herr Ford of Hamburg. The staff there was friendly and knowledgeable.


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    As a woman, I felt very comfortable and respected at West Herr Ford of Hamburg. The staff there was friendly and knowledgeable.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best car buying experience!

    Go to west herr for the best car buying experience. The staff at west herr ford makes the entire car buying process hassle and worry free and enj...


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    Go to west herr for the best car buying experience. The staff at west herr ford makes the entire car buying process hassle and worry free and enjoyable!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Professional Dealership

    A pleasure doing business with this dealership. Very friendly and professional. We never felt pressured and the Sales Manager (Fred) was very acc...


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    A pleasure doing business with this dealership. Very friendly and professional. We never felt pressured and the Sales Manager (Fred) was very accommodating.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Explorer

    Jim Clifford was extremely helpful and let us browse at our own pace. He worked around our schedule for test drives and ultimately the purchase of...


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    Jim Clifford was extremely helpful and let us browse at our own pace. He worked around our schedule for test drives and ultimately the purchase of our vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Bought a Used Car

    I had a great experience with Gary and the staff walking me through all the features of the Ford Explorer.


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    I had a great experience with Gary and the staff walking me through all the features of the Ford Explorer.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • chevy traverse

    very happy with a chevy traverse purchase . friendly sales staff. very helpful. enjoyable experience. hasan r. was the best . will buy from agai...


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    very happy with a chevy traverse purchase . friendly sales staff. very helpful. enjoyable experience. hasan r. was the best . will buy from again. thank you.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • West Herr

    I just bought my 16th car from West Herr. They sell every make and model. My reason for staying with them is the fact that any dealer can sell you...


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    I just bought my 16th car from West Herr. They sell every make and model. My reason for staying with them is the fact that any dealer can sell you a car. But West Herr. takes care of you after the sale. Steve Bielinski . Works out at the Ford dealer in Hamburg NY. But again West Herr sells everything. I would so recommend Steve. He goes above and beyond for his customers. Before and after the sale

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Ford Explorer Sport from West Herr

    I was in the market for an Explorer Sport but had a set of very specific details and options I wanted in the car. Justin Kelly, the salesman I wor...


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    I was in the market for an Explorer Sport but had a set of very specific details and options I wanted in the car. Justin Kelly, the salesman I worked with called me a day later to notify me he tracked down a vehicle with the exact specs I was looking for. He was very easy to work with and made the paperwork portion of the sale painless. I'm very happy with the vehicle and service I received from Justin!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Tony Sorrento

    Tony helped me find a vehicle with everything that I needed. He worked hard getting me a lease in the price range I wanted. I would recommend Tony...


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    Tony helped me find a vehicle with everything that I needed. He worked hard getting me a lease in the price range I wanted. I would recommend Tony to anyone who was looking for a car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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