West Herr Ford of Hamburg

(4.9) 197 reviews

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4.9
197 lifetime reviews.
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  • Excellent service

    I bought a used suv based on looks and price, rather than function. After 5 days of driving the suv, I realized I didn't like the way it drove. My sal

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    esman, Steve Smodics, worked with me until I found a vehicle I loved and was comfortable in. I was so thankful that West Herr Ford has a 30 day exchange policy on the vehicles they sell. I would recommend anyone to Steve Smodics at the Hamburg location.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?

  • Quick and Friendly Service

    I was running low on time as always and the service team at West Herr got me in and out quickly and with a smile.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Amazing experience

    I had one of the best experiences. Pete and Zach were extremely helpful and thorough. They were very detailed and covered any and every question I had

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    . They both were a huge impact on why I decided to go through westherr Ford. I would highly recommend going to see them and going through westherr. It was such a relax and easy process.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 2017 Jeep Grand Cherokee

    Wow!! West Herr was the last option for my purchase before taking my business outside of western New York, an awesome experience to say the least. Ste

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    ve Bielinski received my request to look at a few available vehicles I was interested in, he was more than helpful and surpassed my expectations of a salesman. The purchase experience was exceptional, seamless transaction with no problems or questions left unanswered. The vehicle delivery was just as superior as the sale process, all expectations were met and exceeded at west herr. Recommend to all.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Bought used car

    I saw a truck on west her used car site and it looked spotless. I wasn't really in the market for a truck but had to go check out. I went there after

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    work one day and was greeted rite away by Steve. He was straight forward with me as I was with him. I checked out the truck and was absolutely spotless you can tell the truck never seen a winter and was from South Carolina also had low miles. I filled out paperwork and he got my monthly payment rite where I want it with minimal down and no hassle. I went home with the truck that night and noticed a couple things on it that raised some concerns but nothing crazy. Steve contacted me the next day to see how I liked it, I told him about my concerns and brought the truck in and everything worked out which was very minor but he wanted a happy customer and that's what I was. If you go there ask for Steve he will take care of you no matter what. Great guy and a straight shooter.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great service!!!

    Great people with wonderful popcorn!! They had me in and out in no time!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Nicole at Hamburg West Her did an outstanding job

    We purchased a vehicle from Nicole at West her Ford and Hamburg and she did an outstanding job. She was very responsive and we got an excellent price

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    . We would highly recommend Nicole if you were planning on buying a new or used vehicle .

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Kristen

    Love ford!! They have me a great deal on a new lease.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Great service

    I dealt with Steve, Fred, and Jeremiah and I couldn't be more pleased with the service. The level of respect each gentlemen showed me was incredible a

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    nd the communication through the entire process was second to none.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Supervisor

    I just wanted to give a special thank you to Steve Smodics for helping me find and purchase my new beautiful used Taurus!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

West Herr Ford of Hamburg
S 5025 Camp Road Hamburg, NY 14075
New (716) 337-5348
Used (716) 337-5508
Service (716) 992-6053
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