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Lagrange Toyota

(2,063 reviews)
2020 consumer dealer award
View 6 awards
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,063 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lagrange Toyota from DealerRater.

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Highly Recommend LaGrange Toyota!

Best Auto purchase and service experience I have ever had. I purchased a vehicle from them BECAUSE their service department was amazing. Additionally, the GM himself is humble and willing to help customers. Our salesperson, Wayne Pittman was knowledgeable, friendly, "real" and genuinely cared about our experience. He went over and beyond. You cannot teach someone to care. They do or they don't. Highly recommend. These are the reason we will continue driving over an hour to service our vehicle there and to purchase when that time arrives. Thank you LaGrange Toyota!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Auto purchase and service experience I have ever

Best Auto purchase and service experience I have ever had. I purchased a vehicle from them BECAUSE their service department was amazing. Additionally, the GM himself is humble and willing to help customers. Our salesperson, Wayne Pittman was knowledgeable, friendly, "real" and genuinely cared about our experience. He went over and beyond. You cannot teach someone to care. They do or they don't. Highly recommend. These are the reason we will continue driving over an hour to service our vehicle there and to purchase when that time arrives. Thank you LaGrange Toyota!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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My 2015 Highlander has been serviced from new at LaGrange...

My 2015 Highlander has been serviced from new at LaGrange Toyota. I Know when I make an appointment, they will take my car on time and service it. If they see any problems will let me know and ask do I want them fixed during the service. Another plus is the waiting area which has lots of room and seats.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Top Notch Dealership and Service

Jason Gale is the true definition of Customer Service. His work ethic is unlimited to insure my expectations were exceeded. He's my #1 Salesman for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I went in feeling certain that I would need a brake job -...

I went in feeling certain that I would need a brake job - new disc and pads - but they honestly told me the brakes only needed adjustment and cleaned. I appreciated their honesty!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easy to schedule maintenance for my Tacoma. I trust their...

Easy to schedule maintenance for my Tacoma. I trust their full inspection and service work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Tundra from Steven

Steven Adamson was a pleasure to work with and was respectful in every way. Have loved my Tundra even after taking it in for service…those guys were extremely helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Steven Adamson was AMAZING!! He took exactly what I told...

Steven Adamson was AMAZING!! He took exactly what I told him I was looking for, the price range, and payment I needed and made it happen! This was probably the easiest car buying process I have ever done! Not to mention I had my 1 year old with me the whole time and everyone there was so considerate and helped make sure she was entertained while I was signing all of the paperwork! Amazing customer service and an awesome deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Beware: As of October 2021, this dealer is marking up...

Beware: As of October 2021, this dealer is marking up MSRP prices on all new vehicles, as much as $3500. They also insist on charging an additional $700 for a useless brake light. Trust me; you can find better deals in Atlanta or with some online searching!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Steven Adamson was AMAZING

Steven Adamson was AMAZING!! He took exactly what I told him I was looking for, the price range, and payment I needed and made it happen! This was probably the easiest car buying process I have ever done! Not to mention I had my 1 year old with me the whole time and everyone there was so considerate and helped make sure she was entertained while I was signing all of the paperwork! Amazing customer service and an awesome deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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