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I had a morning service appointment and was told that my car would be ready in 3.5 hours. After 3.5 hours I called the dealership and was told that my... car had not even been touched or inspected. My call was transferred from one employee to the next with no one giving me a straight answer regarding my car’s progress. I was then put on hold for 45 minutes so I returned to the dealership. Upon arrival, I was told that my car would not be serviced that day because many technicians and staff had left early. At this point my car had been at the service center for a total of 6 hours, roughly 3 hours longer than what I was told. After another hour of trying to get a hold of management and negotiating transportation, as my car was my only means of transportation, I was finally given a complimentary rental car until my car was fully serviced the next day. Overall, very unpleasant experience.
I Purchased my car and was very pleased with the service. I WOULD RECOMMEND! Great to work with. In and out. Very nice salesman !
I did not intend to buy, just looking but I walked away an owner! Donell was great! He helped me find what I wanted, helped get a deal and was not pushy... which I really appreciated!!
Fast service, arrived at dealership?, I was out in about one hour. Service technician was very professional and followed civid 19 guidelines. Thanks for... the service.
Especial attention received from Mr. Moore in services really professional and give all the information you need or ready to answer all the question in... relation to your specific topic
I have been coming here for years for both sales and service, always being treated right! Always friendly, helpful service with the best rates around!
They provided excellent service for my 2004 Tacoma truck. They been servicing my truck since I bought it from them in 2004. I first started using them... in 1979 under a different name.
All I can say is thank you Jesus! Derrick Samuels was an Angel. I really didn’t think I could get approved for a car. Not only approved but the car I wanted... with a good monthly payment. The finance team and Derrick was AWESOME!
Konner Moore was a gem. As always, he was very friendly, great sense of humor, and kept me abreast with the progress of my vehicle like clockwork and... very professional at the same time.
I went with a friend (for moral support) to trade in her car, I watched how Gerald handled her situation and to say I was impressed would be an understatement.... He dealt with her challenges and put her in a 2021 Corolla. I was super impressed with Toyota's warranty and I also drove away with a new Rav4, which I absolutely love! No more Chevy girl here, Toyota South, you're the best!