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Reviews

Average Ratings

4.8
Average based on 100 reviews.
  • Excellent experience, great people to deal with!

    We drove three hours to visit this dealership after locating a vehicle that caught our eye online. The vehicle was everything we hoped for, but mo...


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    We drove three hours to visit this dealership after locating a vehicle that caught our eye online. The vehicle was everything we hoped for, but more importantly, the salesman and the rest of the staff were top notch, just as we had read in the dealer's online reviews. From the moment we walked in the door, we were treated like a customer should be treated: respect, understanding, honesty, and attention. In addition to the great experience with the staff, the paperwork side of things was easier than anything I've experienced in purchasing other vehicles. Quick, simple, and super convenient. It's always hard for me to spend the amount of money it takes to purchase a nice vehicle, but having a great experience during the process sure makes it more palatable. Our salesman was John, and from my first inquiry, we were in regular communication about the vehicle, our trade-in, and our visit days in advance. I never felt I was being given the run around, and we could say the same about the rest of the staff as we visited. I should also mention we had our 2-year old daughter with us at the time, and the staff made sure it was a pleasant experience even for her. I would highly recommend this dealer and can't say enough about their business. Not only have they earned our business, but also our respect. We'll be checking them out again when the time comes.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Numerous sitings of L&I license plates says it all

    Decided to contact Luxury & Imports due to the reputation displayed by their NUMEROUS license plates we have seen over the past years in the Leave...


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    Decided to contact Luxury & Imports due to the reputation displayed by their NUMEROUS license plates we have seen over the past years in the Leavenworth AND KC Metro area!! We decided ahead of time what we were looking for, approximate year and approximate price and texted John. He kept us in the loop as he looked for our vehicle. He found exactly what we were looking for in model, trim, year and price!! We didn't look at any other cars as this was what we wanted! Want an EASY, professional and VERY personal buying experience with NO pressure!! You won't be disappointed!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Luxury & Imports

    I was having anxiety with just the thought of buying a car. Tino helped make the process of car buying simple and crushed my anxiety. I got a gre...


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    I was having anxiety with just the thought of buying a car. Tino helped make the process of car buying simple and crushed my anxiety. I got a great deal and a car that I love!! Even my boyfriend was impressed while we were there and said that he would be going back there to purchase his next vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Service! Quality friendly folks!

    John and the team at Luxury and Imports worked super hard to get me everything I needed and most importantly everything I wanted. I would recommen...


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    John and the team at Luxury and Imports worked super hard to get me everything I needed and most importantly everything I wanted. I would recommend this dealership over all of the others I visited today which were several in the Kansas City area!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • What a great buying experience!

    John was great to worked with. Called us on a Sunday from a web inquiry, which surprised and impressed me. Very straight shooter on pricing and tr...


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    John was great to worked with. Called us on a Sunday from a web inquiry, which surprised and impressed me. Very straight shooter on pricing and trade-in. Not salesy at all, which was a big thing for me.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Best buying experience I've ever had

    I asked John Rea to find a specific vehicle. Not only did he find the vehicle but the pricing on both my trade-in and the vehicle were very fair. ...


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    I asked John Rea to find a specific vehicle. Not only did he find the vehicle but the pricing on both my trade-in and the vehicle were very fair. I had negotiating and didn't have to. Professional staff. Not the typical car dealership experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent buying experience

    Great experience, very professional, went over and beyond with service! Will definitely be purchasing again from Luxury & Imports and recommending...


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    Great experience, very professional, went over and beyond with service! Will definitely be purchasing again from Luxury & Imports and recommending to friends and family!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Wonderful buying experience, one happy mama!

    I've bought several vehicles from this business and I'm definitely a customer for life. The staff is so friendly and genuine and the quality of th...


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    I've bought several vehicles from this business and I'm definitely a customer for life. The staff is so friendly and genuine and the quality of the cars can't be beat. I'm in love with my new van, thank you Tino!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Fantastic Purchasing Experience!

    The task of purchasing a vehicle can be both daunting and exhilarating, but I have to say this is one of the absolute best experiences I've had! F...


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    The task of purchasing a vehicle can be both daunting and exhilarating, but I have to say this is one of the absolute best experiences I've had! From the moment I met John Rea, I felt we were long time friends. He never made me feel pressured or that he was just "out to get my business", but to help me in any way he could to find something that fit both my financial and my personal needs. We must have test driven over a dozen cars and with each ride, he'd ask what I liked, what I didn't, and give his famous line "we can fix that!". He consistently stayed late to allow me extra time and even came in on his day off to assist with the final details of my purchase. The entire staff at Luxury made me feel like I was just part of the family - looking out for my best interest, treating me with respect and helping me find joy in the journey! I am extremely grateful for this experience, this dealership and the opportunity to be included in the family of buyers. They've definitely won my business!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • MRS. MEGAN WATERS

    I HAVE ALWAYS BEEN A HUGE FAN OF L&E. JOHN WAS GREAT TO WORK WITH, VERY HELPFUL WITH MEETING MY EXPECTATIONS AND FINDING ME THE RIGHT MATCH. THE L...


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    I HAVE ALWAYS BEEN A HUGE FAN OF L&E. JOHN WAS GREAT TO WORK WITH, VERY HELPFUL WITH MEETING MY EXPECTATIONS AND FINDING ME THE RIGHT MATCH. THE LOCATION AND FACILITY WAS GREAT AND THE OTHER STAFF WERE AMAZINGLY HELPFUL AND FUN TO TALK WITH. THE EXPLANATION OF THE PAPERWORK AND WAS HELPFUL AND THE DEAL WAS GREAT. THANK YOU FOR EVERYTHING :)

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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