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Rudolph Honda

(2,411 reviews)
Visit Rudolph Honda
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
New (915) 320-7294 (915) 320-7294
Used (915) 320-7316 (915) 320-7316
Service (915) 320-7317 (915) 320-7317

Reviews

(2,411 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Regular Service on t’he front desk Sotmeti mes they

Regular Service on t’he front desk Sotmeti mes they take to l’ONG to answer t’he phone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

I really like the service Rudolph Honda because they

I really like the service Rudolph Honda because they keep me informed about the process of my vehicle 's service and price, excellent customer service 👏.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

Speedy service polite very helpful my car was clean and

Speedy service polite very helpful my car was clean and running better than before I brought it in

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

BEn, Thanks for sharing your thoughts about your experience with Rudolph Honda. Natali and our team appreciate your business and hope to see you again soon! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

As I wrote in the rating I sent on in before, I was

As I wrote in the rating I sent on in before, I was extremely pleased with the Rudolph Honda service I received, and on two separate occasions. I live just north of downtown, so the drive to Rudolph isn't short. But Rudolph's service is worth every single minute of the drive, and every penny spent on gas!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! Joseph and Bianca appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rudolph Honda. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

Consumer response

Always glad to stay in touch. You run a truly great Service Department.

Excellent and timely service.

Excellent and timely service. I was in and out far more quickly than I expected, and the communication was great each step of the way. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rudolph Honda! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

Great service from Willie Garcia!

Great service from Willie Garcia! He’s a real professional. Quick to offer tips on service and never pushing for service I don’t need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Willie met your expectations. Thank you for choosing Rudolph Honda, Dan, we look forward to having you as a valued customer for many years to come! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

Jesus did a great job, our salesman.

Jesus did a great job, our salesman. Just when I was thinking I needed to go home and think it over he was able to convince me to make this purchase. He is an asset to Rudolph.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Jesus and our dealership. We appreciate your business and hope to see you again soon! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

Awesome service and dealer!

Awesome service and dealer! They dont upcharge and take care of the customer. Very easy process and no haggle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

Nice car service and customer service was well too.

Nice car service and customer service was well too. Wait was a little long but manageable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Luz! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rudolph Honda, we look forward to having you as one of our valued customers for many more years to come! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

Sales representative, Jesus was the best.

Sales representative, Jesus was the best. Made me feel welcomed and really listened to what I was looking for and answered all my questions. He certainly made me feel like I made the best decision for myself and never made it about just making a sale. I absolutely love my vehicle and thanks to Jesus I found my perfect fit!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Mandy, thank you so much for choosing Rudolph Honda! Congrats on your new purchase, and let us know if we can be of any more assistance! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com