Reviews
friendly, waiting areas were clean, quick and
friendly, waiting areas were clean, quick and communicative when it came to my vehicle being serviced.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com
I went and ask what I wanted and the price I was looking
I went and ask what I wanted and the price I was looking for. Luckily they had one for me. Mr. Kaplan understood what I needed.
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- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rudolph Honda are glad to have you as a customer. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com
No text received at service intake nor when service done.
No text received at service intake nor when service done. No one seemed to really care about it either. Wrote an email and so far no followup from them😕
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com
Willie Rey is a very nice guy to work with, kept me
Willie Rey is a very nice guy to work with, kept me posted while my vehicle was at the service department and answered all my questions. Great Customer
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, Betty, and for taking the time to leave us this wonderful feedback! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com
The online service scheduling is very convenient.
The online service scheduling is very convenient. The service advisors are also good about keeping you updated.
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com
Jesus and Angel provided exceptional customer service
Jesus and Angel provided exceptional customer service even went the extra mile to get me what I wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Jesus and Angel here at Rudolph Honda. We appreciate your business and hope to see you again soon! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com
It was an awesome expierence and the process was really
It was an awesome expierence and the process was really quick and smooth! Alexa is amazing and very helpful and Luke made it so easy to process our paperwork. Thank you!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com
My Odyssey needed a lot of services, some repairs.
My Odyssey needed a lot of services, some repairs. My visit with the Rudolph Honda Service Department was quick and easy as I left my Odyssey over night. Being able to text message with the service department was great as cell phone service or land line use where I work can be complicated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rudolph Honda, we look forward to having you as one of our valued customers for many more years to come! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com
The Rudolph dealership was okay and did most things
The Rudolph dealership was okay and did most things well. The title person there lost insurance information that had been sent to Jim but we were able to get the information action sent again. Joseph Cuellar our salesperson was outstanding.
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- Buying process —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing about your experience with Rudolph Honda. It's great to hear that you enjoyed working with Joseph. We appreciate your feedback about the lost insurance information and will take it into account for the future. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com
great great great great great great great great great
great great great great great great great great great great except having to do stupid review.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your great great great great review! We truly appreciate you taking the time to submit a one! Claudia Aguilar Service Manager Rudolph Honda