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Garnet Ford

(1,917 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

Reviews

(1,917 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Garnet Ford from DealerRater.

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Ford 40K maintenance

Bryan is always very helpful! I like to be proactive with my cars and always keep the servicing up to date. Bryan reports back to me in a timely manner with any issues that they find and repairs are done that day. I like that they keep a good history of my cars. I have been a customer for over 10 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Beatrice, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

My Ford Edge

Dave waited on me to have my car serviced and he is the best! He is always quite helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Dana, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

The dealer was easy to work with.

The dealer was easy to work with. The sales rep, Ted Quick was great to work with and had good product knowledge. Ted took care of the complete process including paperwork.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Garnet Ford in Chadds Ford, PA

I had 4 new tires installed plus an alignment done on February 24th at Garnet Ford. My vehicle was ready early and the price I was charged matched the quote I was given. The tires they recommended are top notch and my truck rides more smoothly because of the wires and the alignment. They did a great job and I am a happy customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Joe, your comments keep us motivated and working hard for all our guests! Safe travels!

Great experience

I wasn?t sure which vehicle I wanted to get so Ted encouraged me to try a couple. The one I thought I wanted I loved but when I drove the Bronco it was a game changer for me! Love the vehicle, Ted and staff were great and very friendly and informative. Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Gina, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Garnet Ford, Chadds Ford, PA

Purchased my 2018 Ford Edge from Garnet Ford, gave me a great returning customer discount because I had purchased my previous vehicle from them. Have always taken my vehicles to the dealership for service. I am very satisfied with the quality of work, customer service, flexibility when scheduling service. Will continue to do so.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Michael, we're pleased to hear everything was completed to your satisfaction! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

Service and New car purchase from Garnet Ford

All personnel were friendly and the service was done in a timely manner. Nice accommodations while waiting. Would definitely recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi David, your comments keep us motivated and working hard for all our guests! Thanks again for your business! Take care!

Garnet is a great dealership.

Garnet is a great dealership. I have been buying cars/trucks from them for over 15 years now, with at least 20 purchased for work and personal. Owners clearly take care of sales and work team with many of the same people at the dealership for over a decade. Highly recommend Garnet Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Inspected

The service was fast and efficient and the staff is always a pleasure to deal with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Rebecca, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Maverick service

Very attentive and efficient service. They answered the phone promptly and took good care of us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Eric, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!